Customer Service Management
Resume:
Michelle Okey
Email: aboux8@r.postjobfree.com
Address: ***** ************ ***. *.*.
City: Hartville
State: OH
Zip: 44632
Country: USA
Phone: 330-***-****
Skill Level: Experienced
Salary Range: 54
Primary Skills/Experience:
Computer Drafting Visio designer
Educational Background:
Associate Degree, Civil Engineering/Architectural Elective
Stark State College of Technology, 09/1993 - 06/1995
North Canton, OH
Not Selected,, Not Selected
Job History / Details:
Michelle M. Okey
Hartville, OH 44632
aboux8@r.postjobfree.com
http://www.linkedin.com/pub/michelle-okey/58/962/1b3
CAREER SUMMARY
Talented and results-oriented Architectural Designer /
Illustrator with a strong passion and appreciation for design
and detail. Strong ability to provide solutions, exercising
independent judgment, decision making, and problem resolution.
Very dependable and skilled in a team or individual setting.
Able to communicate and motivate team members in a positive and
professional manner to help accomplish goals and objectives.
Creative troubleshooting skills complimented by meticulous and
creative detail to drawings and specifications. Specific
expertise in the following:
* Creative Designer / Illustrator
* Detail Oriented
* Project Management
* Customer Focused
* Creative / Innovative
* Excellent Communication Skills
* Drafting / Design
* Team Player
* Office Management
* MS Office, Microstation V-8I, AutoCAD, Visio
PROFESSIONAL EXPERIENCE
Diebold, Incorporated, North Canton, OH
1999 - 2012
A global leader providing integrated self-service delivery and
security systems and services.
Architectural Designer / Illustrator
Provided support for CAD drawings and served as contact person
for any projects in Visio.
Developed installation drawings of Diebold equipment, including
Automatic Teller Machines, Electronic Security, and Drive-Up
equipment using Microstation version 8.
* Provided consultation service for sales department and project
architects to recommend optimal equipment application and to
ensure proper installation information was available.
MK Architectural, Canton, OH
1998 - 1999
Architectural firm.
Fenestration Design Technician
Worked closed with owner and engineers to create drawings used
for creating dies for aluminum window systems.
* Designed and created glazing system details and die drawings
for various large scale curtain wall projects using Microstation.
* Worked closely with engineering and architects to determine
optimal design characteristics needed for each project.
Carroll Glass, Brecksville, OH
1995 - 1998
Installs commercial glazing systems.
Fenestration Design Technician
Drafter responsible for drawings of window systems.
* Developed all shop drawings, including storefront window and
curtain walls.
* Handled operation and maintenance of the plotter, ordered
office supplies, and answered all incoming calls to the office.
* Communicated with service crews on a daily basis.
Zekan Arabians, Richfield, OH
1992
Breeder / trainer of Arabian Horses.
Barn Management Assistant
Groomed show horses and prepared stallions for daily exercise.
Rizzi`s Ristaurante, Wadsworth, OH
1990 - 1991
Italian Restaurant
Customer Service Representative
Waited on tables and served as hostess as needed.
* Successfully handled over 60 business transactions a day.
* Managed computerized checkout station and balanced accounts.
EDUCATION
Associate of Science (AS) Degree in Civil Engineering, 1995
Architectural Elective
GPA: 3.2
Stark State College of Technology, North Canton, OH
Coursework in Elementary Education, 1992
University of Akron, Akron, OH
TRAINING
Microstation V8 Essentials CAD Software Training, 2006
Online Training Course
Advanced Visio & Automation Developer Training, 2005
Sargent & Lundy, Chicago, IL
Construction Management, 2000
Stark State College, North Canton, OH
Advanced Construction Management, 2000
Stark State College, North Canton, OH
COMMUNITY INVOLVEMENT
Volunteer and Advisor for 4-H, Stark County, OH
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