Computer Science Customer Service
Resume:
Miyako Jones
**** ****** aboskb@r.postjobfree.com
Flint, MI 48503 http://homepages.umflint.edu/~miyakoj
SUMMARY
Over 10 years of combined experience with website development, software engineering,
office work, and customer service.
Organized, responsible, hard-working, and able to work independently.
EDUCATION
University of Michigan-Flint, Flint, MI
Honors Major: Computer Science with a concentration in software engineering
Minor: Computer Information Systems3.60 GPA
Anticipated graduation date: Dec. 2012
Mott Community College, Flint, MI
Certificate of Achievement Concentration: Website Development
3.64 GPA
Dual enrolled during high school (19 credits)
Anticipated graduation date: Apr. 2013
AWARDS
Over 20 awards (see attached list).
HONORS
Off-Campus Study
Project: Developing a Robot Toy for Children With Cerebral Palsy
Successfully developed a grant proposal for $695
Worked with Dr. Ayanna Howard at the Georgia Institute of Technology as a participant in
the Summer Undergraduate
Research Experience in Engineering/Science Program sponsored by NSF
Designed a special interface to control the robot
Contributed to the development of the technique used to send commands to the robot
Presented results in written and oral form
Thesis
Topic: "Using an Interactive Genetic Algorithm for Website Design"
To be completed in conjunction with an off-campus study experience at the Georgia
Institute of Technology
Advisors: Dr. Suleyman Uludag and Dr. Michael Farmer, Department of Computer Science,
Engineering, and Physics,
University of Michigan-Flint
PRESENTATIONS
http://www.ivetriedthat.com/2009/08/17/is-postcardprofits-
com-a-scam
"Table to Tableless Migration." Killersites Web Design Magazine: 2009,
http://www.killersites.com/magazine/2009/table-
to-tableless
"Portrait of a 'Madman': Hamlet's Psychological Instability." Honors 355 Great Books I
Blackboard Web Companion: Fall,
2008.
VOLUNTEER
Computer Science Faculty Search Committee, Winter 2011 & Fall 2011
Ramadan Fast-a-Thon for the Food Bank of Eastern Michigan participant, 2008
University of Michigan-Flint dorm move-in day, 2008 & 2009
International student orientation, 2008
WORK EXPERIENCE
Department of Nursing, University of Michigan-Flint, Flint, MI
Volunteer Software Developer, Sep. 2009 to Present
Worked with a team to develop a transcultural nursing educational game for
undergraduates.
Created UML-based software artifacts such as use cases and sequence diagrams.
Wrote a software requirements specification for a software component.
Constructed companion software with the Java programming language and the NetBeans IDE.
Created PHP scripts to connect the nursing game to a remote MySQL database.
Office of Research, University of Michigan-Flint, Flint, MI
Web Developer/Desktop Publisher/Research Assistant, Feb. 2009 to Present
Assisted with the creation of the organization website for the Linden Legal Aid Centre in
Linden, Guyana.
Maintained the Linden Legal Aid Centre website.
Designed the newsletter of the Linden Legal Aid Centre.
Assisted with information research for the Linden Legal Aid Centre website and
newsletter.
Established variables and entered data using IBM SPSS software.
Office of Research, University of Michigan-Flint, Flint, MI
Research Assistant, Feb. 2012 to Jun. 2012
Transcribed videos of conversations between a Japanese/English bilingual child and an
adult according to prescribed
guidelines.
Department of Philosophy, University of Michigan-Flint, Flint, MI
Research Assistant, Oct. 2011 to Dec. 2011
Maintained the website of a philosophy professor.
Retrieved documents from online content databases.
Formatted documents for websites according to specific guidelines.
Acted as a liaison between a professor and several publishers.
Created an electronic filing system.
Department of Biology, University of Michigan-Flint, Flint, MI
Volunteer Software Developer, May 2010 to Aug. 2010
Worked with a team to develop a biology/chemistry educational game for undergraduates.
Reused the framework established for the Department of Nursing's educational game.
Jones, Page 3
Department of Philosophy, University of Michigan-Flint, Flint, MI
Office Assistant, May 2008 to Apr. 2009
Answered telephone calls using a multi-line system.
Answered questions from staff and students.
Made photocopies.
Handled sensitive information.
Sorted and distributed mail.
Digitized course material.
Advertised department courses.
Filed and retrieved records.
Ran errands for faculty and staff.
Several Departments, University of Michigan-Flint, Flint, MI
Website Developer/Webmaster, Aug. 2007 to Apr. 2009
Created informational pop-ups in JavaScript for department courses.
Created instructor web pages.
Updated information and maintained its accuracy.
Utilized a content management system to maintain web pages.
Department of Computer Science, Engineering, and Physics, University of Michigan-Flint,
Flint, MI
Teaching Assistant/Grader, Sep. 2008 to Dec. 2008
Assisted instructor with answering student questions, evaluating work.
Graded student assignments and input them into a database.
International Center, University of Michigan-Flint, Flint, MI
Office Assistant, Jan. 2008 to Apr. 2008
Made photocopies.
Handled sensitive information.
Filed and retrieved records.
Department of Biology, University of Michigan-Flint, Flint, MI
Web Development Instructor, Sep. 2007 to Dec. 2007
Taught department secretary how to use HTML/XHTML and CSS.
DEVELOPMENT/SOFTWARE SKILLS
Beginner: Android, ASP, Assembly, CSS 3, Python, VB.Net, VBScript; Adobe Dreamweaver,
Adobe Photoshop, Apple Safari,
Eclipse, GIMP, Google Chrome, Microsoft Access 2003/2007, Microsoft Excel 2003/2007,
Microsoft Visio 2007, Netbeans,
OpenOffice, Opera, Oracle SQL Developer, Tortoise SVN; UNIX/Linux, Windows Vista
Intermediate: C/C++, DHTML, Java, PHP, MySQL, XML; CodeBlocks, Dia, Dev-C++, Microsoft
FrontPage 2000, Microsoft
Internet Explorer, Microsoft PowerPoint 2003/2007, Microsoft Word 2003/2007, UML; Windows
XP, Windows 7
Expert: HTML 4.01/XHTML, CSS 1/2.1, JavaScript; Mozilla Firefox
LANGUAGES
English: native fluency, spoken and written
Japanese: intermediate reading comprehension (hiragana, katakana, romaji), beginning
kanji reading comprehension, some
conversational, two semesters in college
Jones, Page 4
AFFILIATIONS
University of Michigan-Flint, Apr. 2010 to Present
Moderated the video game panel for the 2010 annual writing conference
Fanimania Japanese Animation Club
University of Michigan-Flint, Jan. 2008 to Feb. 2012
Reorganized existing website
Maintained online club information
Advertised club events on online event boards
REFERENCES
Available upon request.
Jones, Page 5
DETAILED LIST OF AWARDS
Scholarships
Science & Technology Scholarship, awarded to students majoring in Computer Science,
Engineering, or Physics; $375, 2011
Dr. Douglas L. Wright Memorial Scholarship, awarded to full-time students with a minimum
3.0 cumulative GPA; $2,125,
2010
Google Scholar Award, awarded to students majoring in Computer Science or Computer
Engineering; $10,000, 2009
Edgar B. Holt and Lois Van Zandt Scholarship, awarded to full-time students with a
minimum cumulative 3.0 GPA; $3,000,
2009
Ralph M. and Emmalyn E. Freeman Honors Program Scholarship, awarded to students in the
Honors Program who have
completed a minimum of 36 credit hours; $400, 2009; $100, 2010; $100, 2011
Ralph M. and Emmalyn E. Freeman Computer Science, Engineering Science, and Physics
Scholarship, awarded to junior or
senior Computer Science, Engineering, or Physics majors with a minimum cumulative 3.2
GPA; $1,250, 2009; $950, 2010;
$600, 2011
G. Radhabai and A. V. Rajagopal Scholarship, awarded to junior or senior students with a
minimum cumulative 3.0 GPA
based on academic achievement and volunteer activities; $250, 2009; $150, 2010; $50, 2011
Harold M. Utley Memorial Scholarship, awarded to students based on financial need,
scholastic merit, and volunteer
activities who have a minimum cumulative 3.0 GPA; $750, 2009
Woodrow W. Skaff Scholarship, awarded to full-time students with a minimum cumulative 3.0
GPA who graduated from a
Flint Community School and live in Genesee County; $750, 2008; $1,000, 2009
Compuware Corporation Academic Scholarship, awarded to students who attend an HBCU, who
live in Southeast Michigan,
or who live in a Compuware service area who are majoring in Computer Science, Information
Technology, or Software
Development with a minimum cumulative 3.0 GPA; $5,000, 2008
Michigan Merit Award, awarded to high school graduates who achieved proficient scores on
the Michigan Education
Assessment Plan test; $2,500, 2005
Service and Merit
400 Hour Award, awarded to Honors students who have accumulated over 400 hours of
community/university service, 2011
Aqua Award, awarded to Honors students who have accumulated over 200 hours of
community/university service, 2011
Bronze Plaque, awarded to Honors students who have accumulated over 100 hours of
community/university service, 2011
Honors Scholar Program Service Award (80 hours), 2010
Honors Scholar Program Service Award (60 hours), 2009
Honors Scholar Program Service Award (45 hours), 2009
Honors Scholar Program Service Award (30 hours), 2009
Dean's List at University of Michigan-Flint
University Honors, awarded to University of Michigan-Flint students who complete a Fall
or Winter semester the previous
year with at least 14 credits and a minimum 3.5 semester GPA, 2008, 2009
Dean's List at Baker College of Flint, Fall 2005
Urban League of Flint Scholar, 2005
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