Manager Service

Objective

. Experienced technical manager with licensure and

certification in forensic toxicology and the general clinical

laboratory setting. Current laboratory manager with

responsibility in operations as well as research and

development. Seeking a challenging position in a diagnostic

or product development arena.

. Excellent clinical laboratory skills, with commended

performance managing and conducting complex laboratory assays

and resolving challenging managerial, clinical, and

instrumentation problems.

. Resourceful, accurate, reliable, diligent and focused on the

timely, quality completion of all laboratory endeavors. Works

well under pressure and time constraints within high-volume

environments.

Work Experience

Laboratory Manager Age Diagnostic Laboratories

6/2010 - present

Responsible for day-to-day operations, R & D on

new instrumentation, QA/QC, Updates on SOPM, purchasing new

equipment as it was a start up lab,

Employee training, client service and sales

oversight.

Laboratory Manager

8/2002 - 6/2010 Cell Science Systems, Ltd. Deerfield Beach, FL

Responsible for day-to-day operations that includes test review,

oversight on research and development protocols, employee

training and evaluation, assessment of QA and QC on a 'real-time

basis', maintenance of SOPM updates and revisions, supervision

of purchasing, monitoring of client service functions, and an

interactive assessment of clean room and manufacturing areas.

Key Contributions:

. Developed and executed testing in all areas of the laboratory.

. Was consistently commended for the timely, high-quality

completion of both routine and special laboratory protocols.

. Ensured test-result validity with a 'hands-on', detailed, team

building approach to operations management.

. Demonstrated the ability to communicate effectively with

physicians, pathologists and client staff members.

. Evaluated QA and QC functions within the laboratory using

standard statistical tools while maintaining compliance with

both State and Federal accrediting agencies.

Universal Toxicology Labs, Ft. Lauderdale, FL

6/2002 - 6/2002

Integrated Regional Laboratories and Cedars Medical 10/1997 -

6/2001

Center

Director, Federal Drug Testing Laboratory (RP)

Responsible for day-to-day managerial functions that included

specimen management and test performance, inspections, SOPMs,

QA/QC. Provided oversight on all regulatory requirements that

included surveys to assess accuracy, precision and

reproducibility conducted by all accrediting agencies. Provided

direct supervision of billing and purchasing.

Maintained a lead role on in-service functions for hospitals and

other clients while overseeing all 'Alternate Responsible

Person' responsibilities.

Key Contributions:

. Operated a high-volume comprehensive toxicology service for

the South Florida area.

. Provided leadership as the Responsible Person in both

forensic and clinical testing.

. Participated in a highly successful marketing and client

service effort that included the development of training

and problem solving guidelines.

. Maintained a functional relationship with local drug

enforcement personnel by providing litigation packages and

expert testimony at trials, depositions, and hearing.

. Successfully completed a relocation of the testing facility

without compromising service or quality.

Toxicology Manager/Alternate R.P.

Provided managerial support for a comprehensive toxicology

service for the greater South Florida metropolitan area.

Responsible for day-to-day management of forensic and clinical

laboratory operations that included certification of results,

chain of custody maintenance, instrument troubleshooting,

preparation of litigation packages, interaction with local law

enforcement, expert testimony in a variety of settings,

purchasing, scheduling of employees, and general operational

oversight.

Key Contributions:

. Participated in a successful marketing and sales initiative

that effectively increased business revenues beyond budget

projections.

. Successfully completed initial inspection requirements for

City, State, and Federal drug testing certification.

. Developed 'on-call' strategies to enhance service levels to

various city and state municipalities.

. Reorganized record keeping and retention procedures to

facilitate the laboratory's support of clients service

demands.

Certifying Scientist/Assistant Toxicology Supervisor

2/1993 - 10/1997 Laboratory Corp of America, Hollywood, FL

Directly supervised operations in a high-production environment.

Responsibilities included immunoassay screening and

verification, instrument troubleshooting, SOPM updates, QA/QC

functions, certification of results, and direct client

interaction for resolution of both service and technical needs.

Key Contributions:

. Provided direct operational support for installation and

licensing of a new testing facility.

. Directed the establishment of chain-of-custody protocols.

. Interacted with sales and client service personnel to 'grow

the business'.

. Developed a blind control submission and monitoring program

to comply with State and Federal programs.

Education

9/1978 - 6/1982: CW Post University, Brookville, NY

. BS degree in Chemistry and Biology with honors

. Medical Technologist

8/2009 - 3/2011: Keiser Graduate School, Ft. Lauderdale, FL

. MBA/MHS with a Concentration in International Business and

Health Service Management

Certifications

. State of Florida License; Supervisor Chemistry and

Immunohematology, Serology and Hematology

. Society of Forensic Toxicologists, Member

. American Association of Bioanalysts, Member

. Clinical Laboratory Management Association, Member

Skills

. Microsoft Word, Outlook, Excel, PowerPoint, Adobe, Visio

. Expert witness training

. Fluent in both English and Spanish

Contact Information

9823 NW 2nd Street 954-***-**** home

Plantation, FL 33324 954-***-**** cell

abok82@r.postjobfree.com

Patricia C. Simpson

Contact this candidate