Management Services
Resume:
Cynthia Johnson Watson,
MSW, LCSW Objective
Service-focused Licensed Clinical Social Worker and program director with over
Raleigh NC 27604
** *****’ experience, with a strong commitment to serving the needs of all children,
adolescent and adults with a mental health diagnosis. Proactive, personable, and
cynthiajohnsonwatson@ya
people-focused professional, with Master’s degree in Social Work; interested in
hoo.com
pursuing a challenging career within the government sector to effectively utilize
knowledge and skills gained from academic pursuit and work experience. Skilled in
building community support, and other needed resources as well as developing
person centered treatment plans. Backed by solid credentials (MSW) and equal
strengths in program, personnel and case management.
Enthusiastic to apply hands-on experience in providing numerous types of
counseling and social services, including therapeutic counseling, substance
abuse, testing/assessment, and wellness services to clients consisting of
individuals, groups, and families.
• Extensive knowledge in coaching individuals and groups on leadership
and development, organizational behavior, teams and teamwork, goal
setting, key performance indicators, and performance appraisal systems.
• In-depth understanding of cross-functional areas with unique
organizational structure and management style; broad-based perception,
consultation abilities, and exceptional skills in the development of
recruitment and selection programs.
• Commendable interpersonal, organizational, multitasking, and
management proficiencies, as well as written and verbal communication
skills, complemented with exceptional talent in planning, decision-
making, problem solving, and customer satisfaction.
• Reputation for demonstrating a collaborative management approach
with effective visioning and counseling to steer organizations toward
growth.
CAREER OVERVIEW
Committed to providing direct counseling assistance and performing numerous
social worker duties, including:
• Developing an assessment-based plan of care in collaboration with
client, family, and physician.
• Providing health counseling, one-on-one counseling, or group therapy to
patients of various ages and cultural backgrounds, including individuals
with surrounding issues related to substance abuse, domestic violence,
abuse and neglect, sexual abuse, mental and health illness.
• Administering effective social service programs, including training
programs, reading skill classes, and nutrition education.
• Interviewing, diagnosing, and evaluating clients with problems through
keen observation.
• Documenting and maintaining treatment records for each client
accurately.
• Exemplifying strong decision-making and problem-solving abilities as
well as excellent time management, data research, and situational
analysis proficiencies.
• Handling significant responsibilities and large caseloads using in-depth
knowledge of family situations and various therapeutic techniques.
Work Experience
Child Protective Services Worker, Treatment Unit
7/1991 – April 1993 (full- time) Wake County Human Services, Raleigh NC
Provided therapeutic treatment interventions to children and families substantiated
for child abuse, neglect and/or dependency. Investigated new allegations on
assigned families.
Program Contributions:
Demonstrated outstanding case management (caseload of up to 30) and
dedication to clients, as evidenced by yearly evaluations.
Provided highly visible, caring client service that resulted in many children
being returned home or placed in positive nurturing environments.
HIV Counselor Wake County Human Services
May/1993-12/93 (full-time)
Provide pre and posttest counseling services at the STD clinic
Provided case management services for caseload of consumers
identified as HIV positive and having AIDS
Co-Lead group for women with HIV
Clinical Social Worker Wake County Human Services
12/93-8/98 (full-Time)
Served on interdisciplinary team providing individual and family
therapy for children and adolescents with various mental health
challenges. Completed psychosocial assessments and service plans.
Participated in school meetings and IEP process. Identified at risk
behaviors and appropriate interventions.
Outpatient Therapist
8/1998 - present (part-time) Life Skills Counseling Inc. (private practice), Raleigh
NC
As a private contractor of Wake County, established an outpatient therapy practice
which served children, adolescents and adults. Completed comprehensive clinical
assessments and developed appropriate service plans. Provided individual, family
and group therapy services.
Program Contributions:
Designed and implemented creative group programs benefiting mentally
challenged children.
Coordinated needed community resources benefiting clients and their
families.
Collaborated closely with other providers involved with families in the
ongoing development of appropriate case plans meeting individual client
needs.
School Social Worker
8/2000 – 2/2001 (part-time) Wake County Public School
Served as member of a interdisciplinary team responsible for the
evaluation of children referred for preschool services. Completed
assessment of home environment and any psychosocial barriers to
student entering program. Worked with parents to assist them in
understanding their children’s identified disability, their role in their
child’s success and expectations of the program.
Professor of Social Work
8/2001-5/2002 (full-time) Shaw University, Raleigh NC
As an instructor provided educational instruction for first and second year
students in 4 basic core classes. Provided educational counseling and
guidance as well as documented and monitored grades.
Program Contributions:
Served on an accreditation team focused on meeting the criteria for the
undergraduate social work program to become accredited by the State of
North Carolina. Provided clinical insight and guidance regarding
appropriate curriculum.
Co-Owner/ Clinical Director
11/2003-12/2008- (full time) Life Skill Counseling Inc.
Established a community agency which provided outpatient therapy,
substance abuse, case management and psychiatric services. Monitored
day to day operations of 7 departments and supervised staff. Monitored
compliance with NC State Medicaid and Local Management Entity and
Accreditation requirements and criteria. Developed monitoring systems
and tools to assure that consumers received quality services.
Outpatient Therapist
11/2008-6/2009 – (full time)A United Community, Raleigh NC
Provided therapeutic services to children, adolescents and families which
included comprehensive clinical assessment, service planning and
treatment in office and in home. Served as Team Lead for families
authorized for Intensive In Home Services. Supervised team members to
monitor efficiency and quality of interventions.
Clinical Director
7/2009- 2/2010 (full time) Community Outreach for Youth and Family
Services
Supervised staff of Therapists, Qualified Professionals and Associate
Professionals at a community agency providing outpatient mental health
services. Completed comprehensive clinical services as well as oversight
for all clinical services. Provided service definition training and assisted
agency with receiving their national accreditation with CARF. Maintained
agency compliance with Local Management Entity, NC State and Medicaid
guidelines.
Clinical Director
10/2009-12/2011 (full –time)- Sunrise Therapy and Support Services Inc.
Supervised staff of therapists at an agency that provides outpatient therapy
services. Complete comprehensive clinical assessments. Monitor quality
of services notes and services provided. Provide therapeutic services for a
caseload of 15 -20 consumers.
Mobile Crisis Counselor
9/2011-4/6/12 (part-time) Holly Hill Hospital, Raleigh NC
Provide after hour on call services for 3 area hospitals. Conduct crisis
oriented clinical assessments for children and adults and determine
needed mental health treatment. Interface with medical staff, communicate
with multiple psychiatric facilities, complete necessary paperwork and
coordinate hospitalization if needed.
Clinical Director
8/2011-7/2012 (part-time) New Life Services, Raleigh NC
Supervise staff of therapist that provide in home individual and
family therapy. Complete psychosocial assessments for consumers
and review and approve assessment. Conduct group and individual
supervision sessions monthly. Review quality of treatment plans and
progress notes.
Licensed Professional
4/2012 – 7/2012 (part time) Quality Care Solutions
Provide Group, Individual and/or Family Therapy based on cognitive
behavioral, problem solving and solution focused oriented model
that encouraged the development of linkage with natural helping
networks and community resources, anger management
techniques, and appropriate communication skills in a Day
Treatment setting for children and adolescents. Program provided a
combination of services to at-risk children and adolescents. Primary
duties include initial and ongoing clinical assessments, consultation
to ensure compliance with clinical standards set by state and local
management entity, training and consultation for staff. Communicate
with area school staff to assess consumer’s progress in their school
setting. Serve as liaison between the agency, area programs and
other community agencies.
School Social Worker
8/2012- present (full-time) Durham Public Schools
Provide individual and family services to students in 3 schools with
chronic truancy as well as behavioral challenges. Conduct group
and individual counseling sessions with students targeting
psychosocial issues impacting their academic success. Facilitate
referrals to outside agencies for students and families with
significant mental health concerns. Responsible for participating in
the IEP and School Intervention Team process for caseload of
students at risk of failing.
Education
8/1985 - 5/1987- New York University, New York, New York
Master of Social Work (MSW) Major Clinical Social Work
Internships:
Maimonides Medical Center, Mental Health Unit, Brooklyn NY
Joseph P. Addabbo Mental Health Clinic, Far Rockaway NY
8/1979-5/1979 – Shaw University, Raleigh NC
Bachelor of Science Speech Pathology and Audiology
Skills
Skill Name Skill Level Last Used/Experience
Case Planning & Management Expert Currently used/20 years
Client Advocacy Expert Currently used/20 years
Community-Client Relations Expert Currently used/20 years
Client Needs Assessment & Expert Currently used/20 years
Response
Community Outreach Expert Currently used/20 years
Program Administration & Expert Currently used/10 years
Policy Development
I
Licensing Issues & Regulatory Expert Currently used/11 years
Compliance
Staff Development & Expert Currently used/11 years
Supervision
Interagency Partnerships / Expert Currently used/20 years
Referrals
Life-Skills Counseling Expert Currently used/20 years
Additional Information
Completed requirements of State Social Work Board to provide clinical supervision.
Have attended multiple workshops and trainings to not only maintain licensure but
to also continue learning new information and techniques to assist consumers.
Extensive training and focus on child and adolescent behavioral challenges.
Contact this candidate