Customer Service Technician

Location:

St Clair Shores, MI, 48081

Salary:

Posted:

February 28, 2013

Contact this candidate

Resume:

Timothy C Strohecker

***** ****** *****, ***** ***** Shores, Michigan, 48021

586-***-**** abojj3@r.postjobfree.com

Professional Summary

Obtain a position as a service technician with a company that offers a challenging and rewarding environment and allows for progressive skill set development and growth.

Experience

Advanced Wireless Telecom May 2012 till Present

Installer/Technician

Installed and tested security radios for University of Michigan football stadium and North Campus Research Complex. Cabled 2 way radio security system at Great Lakes Crossing

Install, maintain and repair 911 dispatch consoles for Police Departments

Install 2 way radios, computer systems for Police and Fire vehicles.

General Electric/Morpho Detection (Safran Group) January 2008 – November 2011

Field Service Engineer

Installed, repaired and performed preventative maintenance on (CTX-5500/9000/9400) Computed Tomography Explosive (CTX-5500/9000/9400) detection systems for Transportation Security Administration (TSA)/U.S. Department of Homeland Security.

Performed monthly maintenance on servers, networked PCs and loaded software to pcs and ctx’s.

Installed, maintained and repaired Trace Explosive Detection equipment (Itemiser DX).

E-QIP Federal Security Clearance.

At&t December 2000 –January 2007

Telecommunication Specialist Monitor

Monitored, maintained, and provisioned transporting facilities T1, T3, Oc3, Oc12 and oc48) and equipment (Fijitsu and Alcatel) for five-state region (MI, IL, OH, WI, IN) using T1 language over networked elements.

Worked as first line technical support for field technicians repairing equipment and facilities.

Used WFA to find what equipment and facilities that are being used. Used TIRKS to find address of equipment for remote sites and cable and path information. Also used NMA to log into network elements to trouble shoot equipment and facilities

T. E. Hunt Automotive Electronics June 1998 – December 2000

Certified Bench Technician

Preformed services on Chrysler and Dodge Automotive electronics (Body controllers and Instrument clusters).

Ran diagnostic test and repaired equipment using a SCRT test equipment

Provided customer service.

Education

Macomb Community College September 1994 – May 1998

Associates Degree in Applied Science

Technical Skills

Trained and Proficient with FLM, Flashwave, Titan, Dynamic TL1, Ctx 9000, transporting hazardous materials, Unix, and motion control software. Troubleshooting conveyors, drive belts, pre-amplifiers, servo and stepper motor issues, encoders, limit sensors, and light bar issues.

Familiar with SONET-synchronous optical networks, VFDs, high voltage power supplies, x-ray tubes, heat exchangers, network elements, digital and analog analysis, multimeters, reading schematics.

References

Sean Lewicki, DTW/TVC/GRR Field Service Supervisor

Morpho Detection, Inc.

2528 World Gateway Place, Bldg. 830

Romulus, Michigan 48242

248-***-****

abojj3@r.postjobfree.com

Shannon Vasher, DTW Officer

Transport Safety Administration (TSA)

7860 Winterfield Drive

Ypislanti, Michigan 48197

734-***-****