Manager Management
Resume:
Linda H. Knight, Objective
LCSW
Boulevard
Jacksonville Beach,
FL 32250
aboek8@r.postjobfree.com
Service-focused social worker with a strong commitment to
serving the needs of disadvantaged adults, including
medically-complicated, mentally-ill and other
special-needs populations.
Skilled in working on an interdisciplinary team with
strategic interagency partnerships. Backed by solid
credentials (LCSW) and equal strengths in counseling,
case management and advocacy.
Work Experience
Social Services Director
9/2009 - 1/2013 Avante Rehab and Long-Term Care,
Jacksonville Beach, FL
Planned, organized, developed and directed the overall
operation of the social services department, following
current federal and state guidelines. Supervised a team
of 1 social worker, and numerous direct-care staff.
Developed and maintained strong community alliances with
federal and state agencies, police departments and
adult-service programs.
Job Duties and Program Contributions:
Demonstrated outstanding case management (caseload of up
to 100) and dedication to clients, as evidenced by timely
and medically appropriate discharges, positive patient
satisfaction surveys, and excellent annual evaluations.
Held quarterly family council meetings to provide support
and address the educational needs of patient's families.
Provided ongoing education to facility staff members
related to state and federal guidelines for reporting
abuse under the Elder Justice Act as well as the role of
social services within the facility.
Acted as a preceptor for newly hired social workers and
other staff members.
Psychosocial Specialist
7/2007 - 8/2009 Community Hospice, Jacksonville, FL
Served on an interdisciplinary team to provide case
management and counseling for patients and their
families. Maintained documentation to fulfill
funding-source as well as agency requirements.
Job Duties and Program Contributions:
Participated in sharing information with other
professionals through participation in such local
organizations such as NASW.
Facilitated supportive services/counseling for patients
and family members to address special concerns and ease
the transition during end of life care.
Forged community connections benefiting staff, patients
and their families.
Collaborated closely with interdisciplinary team members
on development of appropriate care plans meeting
individual patient needs.
Case Manager
8/2004 - 1/2007 Shands Hospital, Jacksonville, FL
Responsibilities included conducting psychosocial
assessments and collaborating with treatment team in
order to facilitate a discharge plan.
Job Duties and Program Contributions:
Provided patient support including individual and family
counseling.
Facilitated communication between treatment team members
and the patient and their family, regarding medical
diagnosis and discharge planning issues.
Acted as an advocate on behalf of the patient, which
included creating advanced directives, offering clear
instructions as to the patient's wishes in terms of
medical end of life decision making.
Coordinated after-care services such as at-home care,
follow-up appointments or referring a patient to a rehab
facility if indicated.
Case Manager/Counselor
1/1998 - 8/2004 Mental Health Resource Center,
Jacksonville, FL
Progressed through a series of promotions that culminated
in a position on an interdisciplinary team serving dually
diagnosed individuals with both mental illness and
substance abuse, who were homeless or at risk of
homelessness, and provided individual and group
counseling as well as other supportive services.
Job Duties and Program Contributions:
Advocated for the acquisition of services and resources
as necessary to implement the service plan.
Assessed and developed client's natural support systems.
Facilitated a monthly Peer Supoort Group.
Acted as a mentor and preceptor for newly hired case
managers to facilitate the orientation process.
Education & Credentials
2007 Licensed Clinical Social Worker
2003 Florida State University, Tallahassee, FL
Master of Social Work (MSW)
Internships:
YWCA Davis Center - Jacksonville, FL (provided case
management and counseling to women and children at a
homeless transition program)
Mental Health Resource Center - Jacksonville, FL
(Emergency Services Evaluator for the psychiatric unit)
1997 University of North Florida, Jacksonville, FL
BA in Psychology, Minor in Social Welfare
Skills
Skill Name Skill Level Last
Used/Experience
Case Planning & Expert Currently used/15
Management years
Client Advocacy Expert Currently used/15
years
Staff Development and Intermediate Currently used/3
Supervision years
Client Needs Assessment Expert Currently used/15
& Response years
Community Outreach Expert Currently used/15
years
Program Administration Intermediate Currently used/3
& Policy Development years
Contact this candidate