Customer Service, retail, Administrative Assistant, waitress
Resume:
Aireyana S. DysonAireyana S. DysonAireyana S. Dyson
*** *. ****** **** *******, MI 48202 Phone: 202-***-**** E Mail: aboag5@r.postjobfree.com
Objective & Qualifications
To obtain a challenging position with upward mobility, that will utilize a unique combination of my current experience and personal
interaction talents. Possesses a positive attitude towards getting the job done. Readily applies retained skills efficiently and effectively.
Self initiator, on task at all times and very reliable. Provides outstanding customer service and organizational skills in an office
environment. Exemplifies excellent written and verbal communications, solid work ethic, attention to detail, and strong time
management skills. High level of ownership, accountability and initiative. Able to work independently and in a team environment
Education
The Art Institute of Michigan Troy Troy, MI Present
Fashion Merchandising. Anticipated graduation date: Spring 2014
The Art Institute of Washington Arlington, VA January 2012 June 2012
Fashion Retail Management. (Transfer)
Berkeley College White Plains, NY May 2010 December 2011
Fashion Merchandising & Marketing. (Transfer)
Organizations
November 2012 Present
The Art Institute of Michigan Troy Fashion Club Treasurer
Work Experience
The Whitney Detroit, MI Hostess September 2012 January 2013
David Duey 313-***-****
Reserve and confirm all guest dining reservations.
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Enhance the Whitney fine dining experience.
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Direct phone calls to appropriate management staff.
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Brief history and tours to guests.
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Jace Anthony Salon Washington, DC Assistant March 2012 September 2012
Chris Willis 202-***-****
Prepped all clients for services.
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Scheduled and confirmed appointments.
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Maintained client database.
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Sold hair care products to promote healthy hair.
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Maintained the upkeep of the salon.
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Sequoia, Ark Restaurants Washington, DC Sr. Hostess March 2012 September 2012
Ann Huynh 202-***-****
Responsible for all guest reservations. Assisted with table setup and breakdown for guests.
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Hosted banquets such as weddings, birthdays, and other private events.
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Trained new employees.
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Directed telephone calls to appropriate management staff and marketing team, using a multiple line telephone system.
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Nike Running White Plains, NY Sales Athlete II September 2011 December 2011
Natanya Jones 914-***-****
Assisted with loss prevention efforts by providing proactive customer service.
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Utilized customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and
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drive sales
Delivered a premium consumer experience by demonstrating the expertise to navigate through individual needs and providing a
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complete solution through Nike products and services to give consumers what they need to connect, train, and compete with the
knowledge to achieve their goals.
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Dressed mannequins and created table displays with latest store merchandise.
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Took advantage of educational opportunities to develop advanced level or specialized knowledge about selling, Nike products
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and culture, sales and service techniques.
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U.S Department of State Washington, DC Administrative Assistant October 2010 September 2011
C. Melonie Parker 202-***-**** Security clearance level: Secret
Maintained office calendar and schedules for staff leave along with time and attendance.
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Scheduled all travel arrangements including but not limited to; booking hotel rooms, and flights based on per diem for overseas
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and domestic travel, printed eTickets and managed travelers folders with all expenses and reimbursable claims.
Received, sorted and distributed all incoming office mail, FedEx and UPS packages.
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In processing for both contractors and federal government employees.
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Received and screened telephone calls and visitors, and directed them to their appropriate destinations.
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U.S Department of Defense, OIG Arlington, VA Drug Program Coordinator October 2009 October 2010
Terri Hobble 703-***-**** Security clearance level: Secret
Maintained an up to date alphabetized file of all 30 day notices for every employee in a testing designated position.
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Scheduled potential and current employees for random urinalysis test, partner with supervisors to confirm the employee's duty
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status.
Notified the Drug Program Coordinator of any discrepancies and coordinated resolution. Contacted the applicant to schedule the
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urinalysis test and ensured the applicant understood they had to provide a urinalysis sample within 48 hours after receipt of the
call.
Provided administrative support to associated personnel programs as required while working for the DOD/OIG.
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La Tasca Spanish Tapas Restaurant & Bar Washington, DC Hostess/ Waitress September 2009 September 2011
Sondra Richardson 202-***-****
• As a hostess I took telephone reservations, greet and accommodate all customers.
Provided a friendly and inviting dining experience for guests of all ages.
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As a waitress, I was responsible for taking food and beverage orders along with presenting daily specials.
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Prepared checks that itemized and totaled meal costs and sales taxes.
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Interacted with customers to ensure that they are enjoying their meals and take action to correct any problems.
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Worked closely with the operations manager on employee scheduling and bar inventory.
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Employee records filing.
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Skills
Microsoft Office suite applications. Mac OS and applications. E2 Government Travel Solutions. PoS. WebTatel. OpenTable. Aloha.
eDrug. Internet explorer and Safari.
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