Kenson McFarlane
Email: abo808@r.postjobfree.com
Address:
City: Raleigh
State: NC
Zip: 27616
Country: USA
Phone: 347-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Educational Background:
High School Dipolma from Knockalva High School, Jamaica NY 1/2001 to 6/1983 (agriculture)
Job History / Details:
Career Overview
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Core Strengths
Exceptional communication skills
Fast learner
Sharp problem solver
Customer Service Expert Currently used/10 years
Call Center Service Operations Expert Currently used/10 years
Complaint Handling/Dispute Resolution Expert Currently used/10 years
Accomplishments
Customer Relations
Earned highest marks for customer satisfaction, company-wide.
Work Experience
October 2010 to August 2012
C.C. Marketing New York City, NY
Customer Service Representative
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Directed calls to appropriate individuals and departments.
Educational Background
1983 Knockalva High School Montego Bay, Jamaica
High School Diploma agriculture