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Customer Service Representative

Location:
Raleigh, NC
Posted:
October 24, 2012

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Resume:

Kenson McFarlane

Email: abo808@r.postjobfree.com

Address:

City: Raleigh

State: NC

Zip: 27616

Country: USA

Phone: 347-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Educational Background:

High School Dipolma from Knockalva High School, Jamaica NY 1/2001 to 6/1983 (agriculture)

Job History / Details:

Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Core Strengths

Exceptional communication skills

Fast learner

Sharp problem solver

Customer Service Expert Currently used/10 years

Call Center Service Operations Expert Currently used/10 years

Complaint Handling/Dispute Resolution Expert Currently used/10 years

Accomplishments

Customer Relations

Earned highest marks for customer satisfaction, company-wide.

Work Experience

October 2010 to August 2012

C.C. Marketing New York City, NY

Customer Service Representative

Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

Directed calls to appropriate individuals and departments.

Educational Background

1983 Knockalva High School Montego Bay, Jamaica

High School Diploma agriculture



Contact this candidate