Engineer Human Resources

David Hollyfield

Email: abo3b4@r.postjobfree.com

Address: *** ******** *****

City: Stone Mountain

State: GA

Zip: 30083

Country: USA

Phone: 404-***-****

Skill Level: Experienced

Salary Range: 60

Primary Skills/Experience:

Windows System Adminstration Linux System Administrator Network Administrator Novell Administrator

Educational Background:

Bachelors Degree, CS

Georgia State University, 09/1990 - 06/1992

Atlanta, Georgia

High School, HS Diploma

Avondale High School, 09/1981 - 06/1986

Avondale Estates, Georgia

Job History / Details:

LAN Engineer / Network Administrator / Server Administrator / Helpdesk

SUMMARY

20 years of professional experience in the IT industry. My career began in 1987 as a data entry clerk and progressed into many other areas. I also began my LAN Engineer / LAN Administrator duties in 1987 as well with PCNET. I obtained my MCSE credentials when Microsoft first introduced it in 1994 and have done my best to keep it current through the years. I've worked with just about every LAN topology and server operating system including Microsoft, Novell, Solaris, and many flavors of Linux. I am also very familiar with most PC and network hardware. I have a 15 node network in my home as both a production and test lab including a wireless configuration and broadband xDSL with a server mix of Windows Server 2003, Novell Netware 6.5, and Redhat Fedora Core Linux. I have worked in both small to large enterprise environments. Everyone has a passion in life, mine as always been IT. When I am not at work I am usually at home using my lab environment to keep my skills as sharp and current as possible.

EXPERIENCE

2011 to 2012 - Windows System Administrator

New York Life Insurance, Alpharetta, GA.

Part of an outstanding very talented team of engineers & administrators in server management, active directory and many other duties. 95% of the servers based on Microsoft Windows Server family including 2000, 2003, 2008 (R2).

Responsible for the management and maintenance 3000+ servers across two data centers. 1000+ virtualized via VMWare. Use Remedy Service Desk software for managing incidents, tasks, work orders, & inventory. Worked with backup systems from Symantec for file recovery and operational recovery of entire systems as well as DR. Used remote control systems from Raritan and HP (Integrated Lights Out)

* Was the lead for VMAX SAN storage migrations from frames going off lease. Which included software upgrades to the OS as well as firmware and driver upgrades to the HBA's

* Was significantly involved in the Symantec Backup Exec System Recovery software upgrades required for Windows Server 2008 R2 for operational recovery as well as disaster recovery.

2009 to 2011 - Network & Systems Administrator

Independent Consultant, Atlanta, GA.

Worked with dozens of clients to maintain their current systems as well as plan for the future. Did some ground up infrastructures to include everything from the wiring and power to the server installations, based on client needs, which also included researching the various technologies available within the projected budget. Always completed projects on time and often below budget. Often called in to determine how to increase efficiency while lower costs which included virtualization and automation.

* Installation/configuration of infrastructure equipment to include switches, routers, appliances, and servers.

* e Directory/eDirectory/LDAP.

Configuration & Maintenance of Servers to include OS installs & updates/patches.

* VPN/Firewall & IDS/IPS using various vendor products depending on budget.

* Wireless installs & modifications.

* Network Security & Threat analysis.

* Virtualization planning & deployments via VMWare or Citrix XenServer depending on budget, to include new systems & migrations of existing systems.

* E-Mail setups using various vendors as well as conversions from Novell & Linux platforms to Microsoft Exchange.

* Planning & deployment of many small/medium network installations consisting of

* Some server farm migrations to SAN/NAS systems using both fiber networking as well as iSCSI depending on budget.

* Documentation projects where the original infrastructure architect(s) were no longer with the company and left little if any

documentation behind.

2008 to 2009 - Network Security Engineer

Georgia Department Of Corrections, Atlanta, Georgia

Responsible for maintaining network security in a Novell eDirectory environment (Novell Admin), maintained VPN subsystem including Radius user database & Cisco 3000 VPN concentrator, Also monitored & maintained WAN MPLS circuits for more than 250 locations throughout the state. Assisted other engineers with SAN maintenance of Dell/Clarion SANs located both at the data center in Alpharetta and two downtown locations, assisted CSO with other duties including virus detection & prevention. Consulted with Novell Engineers on issues relating to Microsoft & Linux servers after original engineer left the company. Outsourced to IBM in April 2009 and they sent my duties overseas to India on August 1 2009

* One of the two primary DS3 circuits was having issues and became unusable, AT&T was having difficulty determining problem and I was able to isolate the issue and instruct AT&T technicians on a solution and had the circuit back to full function in less than 8 hours. Problem was detected at 4:30pm and I had it corrected by 1am.

* During the IBM outsourcing I was consulted on migrating the existing VPN solution to one of IBM's, Migrating the SANs, Migrating from Novell eDirectory to Microsoft Active Directory, Microsoft Web Server administration, and training IBM staff in maintaining the current systems prior to migration.

1996 to 2008 - Network Administrator

Triple H Pipeline, Inc., Decatur, GA.

I have been the IT Manager of this small construction company since they got their first PC. and has since grown to 5 PC's, 2 laptops, and 2 servers with an xDSL connection. I setup the entire infrastructure from the servers down to the wiring itself.

* Setup & maintained an appliance based VPN connection from the workstations at the "shop" to the servers at the office.

* Handled all of the setup & issues with Bellsouth regarding the broadband connection.

* Setup the wireless system for the mobile devices including security.

* Setup all networking equipment & services including routers, switches, servers, including web, email via Microsoft exchange server 2003, DNS, DHCP, in a Windows 2003 Active Directory integrated invironment etc.

* Trained user when necessary regarding the use of the network, the internet, email, software packages, etc.

* Handled all troubleshooting relating to the network as well as the individual desktop PC issues with both hardware and software.

* Monitored the network functionality, availability, throughput, etc. via network monitor tools, so that if there was a problem I would be notified and could rectify the issues in a timely manner. 98% of the time, as long as it wasn't a hardware failure, I could repair the problem from virtually anywhere via secure access.

Managed a Windows Server 2003 environment using Active Directory

2001 to 2004 - Micro Systems Support Specialist 1

Georgia Department Of Human Resources, Atlanta, Georgia

This position was in the Technical Support Unit of the Office Of Information Technology serving as the server & network infrastructure group as well as the helpdesk supporting some 27,000 users in an enterprise environment. Network & Desktop PC troubleshooting. Network administration using Novell NDS/eDirectory & Microsoft Windows 2000. New desktop PC installations. Installed both local and network printers, as well as various PC peripherals. Acted as liaison to GTA & DOAS with respect to connectivity to the state backbone for each of the counties I serviced. DHR consists of may divisions offices of state government including DFCS, Public Health, Mental Health, Regulatory Services, Personnel, Financial Services, and others.

* Served 1 year as the field technician/engineer for 6 metro Atlanta counties including DeKalb, Gwinnett, Fulton, Rockdale, Clayton & Henry in which I handled all network equipment including Cisco routers & switches, printers, servers, etc. Handled all new installations of hardware & software as well as upgrades. Supported mainframe connectivity.

* Maintained the HP9000 system consisting of an Oracle Server, and a separate optical storage system running HP-UX for the Vital Records division of Public Health. Also supported the Public Health Lab in Decatur, Ga. which is a very secure facility due to the nature of the research, testing and biohazard materials located on the site.

* Served 2 years at the Departments main office in downtown Atlanta supporting some 2000+ users doing the same things I did in the field as well as helping others in IT with technical help & advice when needed.

* Participated in the deployment of Novell Zenworks on Netware 6.0 for DFCS state wide which encompassed 159 counties, some with multiple locations. Also participated with the deployment at the Atlanta Regional mental hospital. The deployment consisted of replacing the servers via over the wire migration, replacing the network switches, replacing the old PC's and imaging them. Setting up users and network printers. This entire project was completed in just over 1 year.

* Researched & implemented the technology and developed the procedure for connecting the Community Service Boards in the field to the DHR network to interface them with DFCS and Mental Health which was implemented statewide.

Experience with Citrix Metaframe in a support role of the state-wide enterprise environment.

2000 to 2001 - Network Administrator / Engineer

Computer Magic, Inc., Doraville, Georgia

Responsible for the installation, configuration, maintenance & troubleshooting of all workstations and networking hardware for both the company and its myriad of customers using a variety of platforms depending on the customers needs including Novell Netware, Microsoft Windows Family of server and desktop products from Win9x to Server 2003, & Linux.

* Served as the platform integration specialist for customers who had multiple systems that need to work together as well as independently, I.e. Microsoft & Linux in which sharing common file systems and authentication methods were needed.

* Implemented VPN solutions for those clients with multiple locations as well as being responsible for all network security for both the company & its clients.

* Trained fellow employees and customers in the use of various hardware & software as well as proper use of corporate networks with regard to standing policies as well as state, federal, and local laws were concerned.

* This company was in financial difficulty when I started & went bankrupt several months later which is why this job was short lived.

1999 to 2000 - Network Engineer

Undergrid Network Services, LLC., Marietta, Ga.

Installed, configured, & maintained configurations of Linux & Windows 2000 as well as network infrastructure equipment such as routers, switches, servers, etc. for both the company & its clients. Trained users at client locations as well as office staff when needed.

* Migrated a Microsoft Exchange 5.5 server to 2000. Maintained VPN connectivity between the two offices via a Linux solution & later a SonicWall appliance was added in. This is also when I was first introduced to VMware for virtualization and have been using it ever since as well as investigating newer technologies.

* Supervised other employees & outside consultants as needed.

* Assisted management with researching technologies and assessing customer needs.

1994 to 1999 - IT Consultant

DRJ Technologies, Stone Mountain, Georgia

Worked as a freelance consultant for many companies across Georgia and Florida. Aside from handling all day to day administrative duties, I handled all of my clients IT needs ranging from simply building PC's to complex planning & implementation of network configurations.

* Often trained clients in everything from basic PC & internet usage to basic PC & network troubleshooting skills which helped save them money on technical support costs.

* On large tasks I would often get sub-contractors assistance and would supervise their activities as needed.

* I have setup many networks from the ground up using whatever technology was most cost effective for the customer with the functionality required to perform the tasks demanded of it while maintaining the flexibility for future upgrades.

* Always documented everything about the network configurations as well as the hardware & software so that down the line others could maintain the network in my absence.

1987 to 1993 - LAN Engineer / Junior DBA

Credit Bureau Of The South, Inc., Lilburn, Georgia

Responsible for all PC's, servers, & networking hardware & software in a peer-to-peer environment as well as serving as one of the junior programmers adapting & improving the dBase III/IV & FoxBASE+ DBMS systems for the company's changing needs. This was a debt collection agency of very high volume.

* This was a large collection agency, but with an IT staff of only 5 people so we all shared the work of data entry, printing & mailing some 50,000 letters a day, running reports some of which took as long as 12 hours.

EDUCATION

1992 - B.S., Computer Science

Georgia State University, Atlanta, Georgia

GPA: 3.5. Studied required courses for a Bachelor's Degree in Computer Science, but left in the middle of my senior year due to financial constraints and was unable to complete my degree. Have planned to go back to finish, just as yet have not found the time to do so.

1990 - Associate, Computer Science

DeKalb Community College (Perimeter College), Decatur, Georgia

GPA: 3.5. Started in the fall of 1988 and transferred to Georgia State University in 1990. Studied required course for a degree in Computer Science to transfer to a 4 year university to complete the work for a bachelor's degree.

1986 - H.S. Diploma

Avondale High School, Avondale Estates, Georgia

GPA: 3.3. High School

SKILLS

* Installation & troubleshooting of PC's & networks in a variety of environments including Microsoft Windows 9.x - Server 2003, Novell Netware 4.x - 6.x

* Installation & Administration of Novell eDirectory Services on Netware, Linux, & Microsoft Platforms.

* Advanced knowledge of many implementations of Linux including SuSE, Mandrake, Red Hat, Fedora, & others.

* Working knowledge of Sun Solaris and IBM's OS/2

* Very adept with network hardware installation, maintenance, & troubleshooting including switches (both managed & unmanaged), routers, hubs, etc. of most all topologies & from a variety of vendors including Cisco, D-Link, Linksys, SMC, & Netgear. Very proficient with wireless implementations, internet connectivity, VPN's & Security.

* Can effectively install, troubleshoot, & maintain virtually any software that can be installed on a PC or within a network including productivity, network monitoring, security software, accounting, database, etc. in most environments.

* Very proficient with most any piece of computer & networking equipment, including PC's, peripherals, routers, hubs, switches, printers, handhelds, laptops, wireless, etc.

* Very proficient in Legacy systems support

* Excellent Technical Support / Helpdesk skills including training of other IT professionals as well as end users.

* Excellent written & verbal communications skills, as well as an exceptional typist, & strong people skills.

* Strong Technical Writer & documenter of IT related information

* Limited exposure to Cisco based VOIP installations & configurations. As well as some software only, internet based VOIP systems.

AFFILIATIONS

Techrepublic is an organization that caters to the IT professional. They offer email lists, commentaries, review, tech support, white papers, etc. to its members. Great research tool.

TechRepublic, Internet Community

2001

This is the governing body that determines the standards for electronics, computing and networking. Great place to research new technologies.

IEEE, Internet

2004 to 2005

CERTIFICATIONS

MCSE

Microsoft Certified Systems Engineer

Microsoft Corporation

CNA

Certified Novell Administrator

Novell Inc.

LPIC-1

Linux Certification Level 1

Linux Professional Institute

Multiple Certifications

Brainbench is a vendor independent Certification Test developer & examiner that offer certifications in multiple areas.

BrainBench, http://www.brainbench.com/transcript.jsp

pid=222768

Network+

CompTIA

A+

CompTIA

ITIL Foundation Certification

Minimal ITIL Certification

ITIL

ON THE JOB TRAINING

Netware 5 Administrator Training

Preparing for the Novell CNA exam

State Of Georgia, DHR, Atlanta, Georgia

2001

Netware 5 Advanced Administration

Preparing for the Novell CNE exam

State Of Georgia, DHR, Atlanta, Georgia

2001

HONORS & AWARDS

Team Award Nominee

In recognition of your exceptional contributions toward the achievement of the agency's / divisions goals and objectives

Georgia Department Of Human Resources, Atlanta, Georgia

2003

Certificate Of Appreciation

In recognition of outstanding service to the Georgia Department Of Human Resources, Office Of Information Technology, Technology Support Unit, DFCS Connectivity Project

Georgia Department Of Human Resources, Atlanta, Georgia

2003

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