Customer Service Assistant
Resume:
Reina Schaetzl
Email: abo1nv@r.postjobfree.com
Address: **** ********* *****
City: Buena Park
State: CA
Zip: 90621
Country: USA
Phone: 714-***-****
Skill Level: Experienced
Salary Range: 75
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Reina Schaetzl
8241 Inverness Green
Buena Park, CA, 90621 United States
abo1nv@r.postjobfree.com
PROFESSIONAL EXPERIENCE
CITY OF SIGNAL HILL, Signal Hill, California United States
Assistant Planner, Sep 2004 - present
* Extensive customer service experience, serving citizens and developers at the public counter and over the phone.
* Hold public meetings with government officials, lawyers, developers, the public, and special interest groups
to formulate, develop and address issues regarding land use and General Plans.
* Discuss with planning officials the purpose of land use projects such as transportation, conservation,
view-impacted and non-view-impacted residential, commercial, industrial, and community uses.
* Write resolutions and recommend approval, denial or conditional approval of proposals including zoning amendments.
* Issue violation notices and stop-work orders, conferring with owners, violators, and authorities
to explain regulations and recommend rectifications.
* Review, approve and sign plans that meet required zoning and building & safety regulations.
* Update General Plan - successful in securing CA State Certification of Housing Element
* Update City data for 2010 Census
COUNTY OF RIVERSIDE, Indio, California
Assistant Planner, Jan 2004 - Sep 2004
CITY OF LAKE FOREST, Lake Forest, California
Assistant Planner, Jan 2002 - Oct 2002
CITY OF POMONA, Pomona, California
Contract Planner, June 2001 - Jan 2002
CITY OF HUNTINGTON PARK, Huntington Park, California
Planning Intern, Apr 2000 - June 2001
MOUNT SAN ANTONIO COLLEGE, Walnut, California
Adjunct Professor, Sep 1998 - Sep 2000
NLMUSD, Norwalk, California
Substitute Teacher, Sep 1996 - Sep 2000
EDUCATION
Utah State University, Logan, Utah, June 1999
Masters of Science in Sociology and Environmental Studies
* Certificate in Natural Resources & Environmental Policy
University of California at Berkeley, Berkeley, California, June 1994
Bachelors of Arts in Interdisciplinary Studies (Emphasis in Environmental Science and Sociology)
Mount San Antonio College, Walnut, California, June 1992
Transfer Student, Honor Role 1990-1992
* Environmental Senator, Associated Student Body
Sonora High School, La Habra, California, June 1990
Advanced Placement/International Baccalaureate Student
ADDITIONAL SKILLS
* Excellent verbal, written and presentation skills.
* Ability to resolve conflict in person and over the phone.
* Exceptional situational leadership skills.
* Self-motivated with a strong work ethic for professionalism and timeliness.
* Technical proficiency in the following software: ESRI - GIS; Microsoft Office - Word, Outlook, Excel, PowerPoint.
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate