Customer Service High School

CONTACT INFO

Greg Adamo Cell: 732-***-****

*** ***** ***

Hackettstown, NJ 07840 E-Mail: abnxr0@r.postjobfree.com

OBJECTIVE:

A growth oriented position as part of a service related customer-focused organization.

EXPERIENCE:

2012 - P3 Communications, Morristown, NJ

Employed as driver and occasional call center agent for an engineering group in Morris County. I am responsible for the safe and efficient transport of company and client engineers while they perform field tests on cutting edge communication devices. Routes are located in NJ and NYC.

2011 - Rocket Ready Courier, Hackettstown, NJ

Self Employed. Sole proprietor of a registered messenger and delivery service working as an independent contractor.

2006 - Present : Certified Massage Therapist, Northern NJ

I provide professional massage therapy on a self-employed, part-time basis. This service is provided to my clients in their homes and is tailored to their individual requirements. Strict professional ethics are adhered to at all times.

1996 - 2006 : Delta Air Lines : Atlanta, GA, Newark NJ, New York, NY

(2000 - 2006) : Flight Attendant - Fulfilled a wide range of In-Flight customer service duties for Delta, which as the world’s largest airline carries hundreds of millions of passengers annually. Noteworthy activities and attributes included : On Board leadership, involving joint responsibility with pilot crews for the well-being of passengers. Life-saving techniques, including CPR and emergency evacuation procedures in crisis situations. 100% reliability and flexibility to work anytime on any day.

(1997 - 1998) : Consumer Affairs Representative - Responded on behalf of the executive offices to incoming customer complaints, inquiries and compliments. Essential requirements for the position included: Prompt management and prioritization of incoming worldwide correspondence as part of a dedicated team that handled X letters per day. Production of high quality responses in line with corporate policies and values at a high rate of productivity. Creation of innovative solutions for unusual service-related problems following thorough research and investigation. Excellent communication skills to meet the standards of the corporate offices and the chief executive officer.

(1996 - 2000) : Service Related Positions : Prior to and following promotion to Consumer Affairs, I fulfilled a wide range of positions throughout the enterprise, including:

Reservations Sales Agent

Ticket Counter

Ramp and Baggage Handling

Baggage Call Center

TRAINING AND EDUCATION :

Livingston High School, Livingston NJ

Utah College of Massage Therapy

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