Customer Service Sales

MISSY HARDEMAN

CAREER SUMMARY

Responsibilities have included outside sales, developing new business, coordinating turn-key

inclusive events, facilitating partnerships and promotional events, and providing

comprehensive customer service, community and media relations.

My strengths are: self starter with strong discipline & time management, excellent verbal and

written communication skills, attention to detail, creativity, problem solving, targeted research

and marketing, and coordination with various third parties.

Working in the broadcast and entertainment business, I have interfaced with high profile

clients and artists, and am able to balance needs and personalities

EXPERIENCE

2007-present Cumulus Media Partners Dallas, TX

Account Executive, Sportsradio 1310 The Ticket&93.3 The Bone

Met and exceeded monthly and quarterly sales quotas consistently

Developed, coordinated and executed several new non-traditional revenue

opportunities/events for both stations, communicating with venue, promotions, and clients

Worked hand in hand with both local direct clients, as well as media agencies successfully,

indentifying client challenges and concerns, and developing advertising solutions.

Over 12 months, prospected and developed over 30 new business accounts, and handled an

average of 25-30 active accounts monthly

2005-2007 LKCM Radio Group, LLC Ft. Worth, TX

Account Executive, KRVF & KFWR The Ranch

Prospected, developed and maintained an average of 35-40 active monthly accounts

Developed, coordinated and executed 3 local station events creating over $10,000 new

revenue quarterly

Exceeded yearly budgets by over 8%

Created compelling creative content to deliver client messages to a niche market

2002-2005 Sullivan Supply South Hillsboro, TX

Dealer Operations/Customer Relations

Created and developed a new dealer/wholesale division for 5 states, offering volume sales

of product to third party vendors

Grew the wholesale division to over 56 active accounts over 22 months, increasing overall

operations revenue by over 30%

Responsible for all dealer relations, including marketing of product, purchasing incentives

and account management, as well customer satisfaction and communication, including

newsletter, as well as content featured in sales catalog and updated on e-commerce website

EDUCATION

2000-2002 Tarleton State University Stephenville, TX

Public Relations/ Journalism

INTERESTS/VOLUNTEER

TRIS SPEAKER YOUTH CLUB (HANDLING FUNDRAISING AND COMMUNITY OUTREACH, INCLUDING PRINT

ARTICLES, PSAS). FUMC, HUBBARD. PALS AMERICA

500 PECAN AVE • HUBBARD, TX 76648 • PHONE 254-***-****

abnww9@r.postjobfree.com

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