Holli Lynn Zbinden
Palm Harbor, FL
Cell: 727-***-****
Email: abnrtu@r.postjobfree.com
Outgoing and energetic with outstanding communication and interpersonal skills. Effective organizational and time
management skills. Ability to work well within a team and exceed key business indicators on a daily basis.
InteliStaf Healthcare/Medical Staffing Network, Clearwater, FL 02/2006 to Present
Recruiter, 12/2008-Present
Demonstrated ability to exceed sales metrics with a high interview-to-offer ratio and renewals of Registered Nurse travel
contracts. Worked with account executives to better understand needs of open positions and candidates. Managed the
interview, hiring, performance evaluations, salary increases and promotions of travelers. Recipient of the InteliStaf
Charlie Award for Outstanding Customer Service in Jan 09 and InteliStaf Above & Beyond Award seven times.
Corporate Sales Trainer – 05/2008 to 12/2008
Corporate sales trainer for staff recruiters (staffing for registered nurses, pharmacists, anesthesiologists, and allied health
workers). Developed effective training materials, programs, feedback surveys, and support materials. Training methods
included: group exercises, web ex, and multimedia that included slideshow presentations/reference materials and
audiovisuals for employee groups of up to 200 participants.
Recruitment Coordinator – 02/2006 to 05/2008
Provided outstanding customer service, and administrative support throughout the entire sales cycle, assist with sales and
marketing campaigns, maintain prospect and customer information database. Maintain positive and effective
relationships with new and existing clients through proactive contact with registered nurses on contract. Monitor contract
compliance to ensure maximum revenue and recruiter success.
American Collegiate Financial Services, S t. Petersburg, FL 0 4/2004 to 02/2005
Executive Administrative Assistant/Human Resources Generalist
Prepared reports for and assisted Executive Sales VP, Marketing VP, and CFO with comprehensive sales statistics and
evaluation of data from VOIP reporting on new hires and sales personnel. Served as a resource in developing marketing
materials for the training of the sales department and for client bulk mailers. Coordinated all details of in-house and off-
site career fairs and hiring functions. Implement tracking to analyze the results of workshops, training programs, and
mentor programs; forming conclusion and recommendation to management.
Advanced Process Engineering, T ampa, FL 02/2002 to 04/2004 & 02/2005 to 02/2006
Senior B2B Sales Account Manager/Internal Recruiter
Solicit new business through consultative sales by obtaining qualified leads, setting sales appointments with fortune 100,
200, and 500 companies and colleges servicing the injection molding industry. Serviced new and existing accounts
nationwide, processed orders, returns and exchanges according to company guidelines, scheduled presentations and
marketing materials for new and existing product line roll outs. Developed and maintained a high level of technical
expertise and sales proficiency to meet the needs of customers. Internal recruiter for B2B Sales Professionals.
Hawks Refrigeration, T ampa, FL 0 5/1999 to 02/2002
Office Manager/Customer Service
Created a new customer database for pricing, quotes, and contracts to better service clients and vendors. Managed
appropriate phases of sales function including scheduling of sales calls, pricing, order processing and general office
administration, tracked orders through shipment to ensure customer requirements were met, ensured company
practices and goals were strategically maintained, and assisted sales executives and production crew in maintaining
relationships with vendors and clients. Responsible for preparation of invoicing, modification of cost proposals and
payroll. Responsible for all bookkeeping, A/P, and A/R.
EDUCATION
St. Petersburg College – Associate in Arts
University of South Florida – Continuing Education for Bachelors of Science in Business Management
COMPUTER/SOFTWARE SKILLS
MS Word, Excel, Outlook, PowerPoint, PageMaker, Visio, SnagIt 9.0
Type 55 WPM & Data Entry 12,000 KPH