Sales Six Sigma

Heather Bradbury

**** **** *** **********, ** ***08 • 513-***-**** • abnojt@r.postjobfree.com

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SUMMARY

Dynamic Sales and Strategic Account Development Leader with over 10 years of diversified

leadership experience in financial services. Strong record of success growing partnerships and

developing new markets. International experience applying Six Sigma and project management

methodologies to simplify processes, accelerate revenue growth and reduce costs. Proven

experience leading cross-functional teams to develop and implement complex strategic initiatives

and surpass corporate goals. Skill in developing go-to-market strategies and leading

internal/external business teams to bring new products to market.

• Account Management • Six Sigma

• Consultative Sales • New Product Development

• P&L Management • Strategic Planning

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PROFESSIONAL EXPERIENCE

GE MONEY 2007-2009

Sales Manager- Emerging Markets

Kettering, OH

Managed $1MM Travel Industry Program. Led identification of strategic opportunities, development of

sales and marketing strategies, and cultivation of key relationships.

• Grew sales volume from $100M to $628M despite industry segment declining 30% by influencing

clients to integrate products throughout their sales process.

• Retained key strategic client relationships in spite of a 105% price increase using a consultative

sales approach that analyzed and matched client needs with value add offerings.

• Partnered with cross-functional teams to prioritize and deliver on unique market needs resulting in

a record setting two-month client implementation.

GE CORPORATE PAYMENT SERVICES

Product Leader- Travel 2005-2007

Salt Lake City, UT

Product leadership of business conversion from a legacy card-processing platform to an upgraded

platform. Responsible for coordination of readiness of all customer focused products and services.

Project involved the simultaneous migration of over 2MM accounts and 800 processes. Managed team of

7 reports to redevelop each product.

• Selected to turn around product conversion team from an on time rate of 52% to 98% thru

utilization of process improvement methodology and implementation of regular reporting rhythm

with key stakeholders. Changes resulted in 0 days of product downtime.

• Partnered cross functionally to institute a company wide early warning system and issue

resolution process allowing business to proactively manage issues and align resources. Process

so effective it is now used for all new product rollouts.

Heather Bradbury

GE CORPORATE PAYMENT SERVICES

Quality Black Belt/Customer Six Sigma Leader 2002-2005

Salt Lake City, UT

Primary leadership of Sales, Client Consulting and Operations Quality initiatives. Led strategy and

development of External Customer Six Sigma Program. GE Certified Six Sigma Black Belt and Change

Management Instructor. Led high impact global projects and mentored green belts.

• Surpassed goals by 13% through strategic partnership with Sales resulting in over 100 completed

initiatives valued at $5MM.

• Successfully mentored 11 Green Belt Projects to completion resulting in over $1.6MM in project

benefits and Green Belt certification for all 11 team leaders.

• Developed and delivered high impact presentations to senior level executives resulting in

recognition from the CIO of a $52MM customer as a best in class partner.

GE MONEY 2000-2002

GE Management Development Program

India, CT, GA, NC

Selected for GE’s highly competitive globally recognized Leadership program. Cross-functional roles in

Marketing, Finance, Collections, and Auditing. New assignment and location every six months.

• Drove migration of Inbound collections process to India resulting in $2.1MM cost savings

• Project lead for opening second collection site in Hyderabad, India-approx 70 FTE. Coordinated

ramp up of site to 200 FTE.

• Gained buy in for initiatives by delivering audit finding to CFO and controller highlighting areas of

legal exposure resulting in a task force to revamp fraud processes.

EDUCATION

MBA-2006

Brigham Young University- Provo, UT

BA- Business Management, International Business-1998

Weber State University- Ogden, UT

ADDITIONAL ACCOMPLISHMENTS

Cross Cultural Solution- Intern Abroad- Morocco (2009)

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Executive Services Corp-Cincinnati- Volunteer Consultant

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Lived and Worked in Delhi and Hyderabad, India (2001)

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Chair of Women in Commercial Committee- GE Women’s Network (2008)

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Chaired GE Volunteer Chapter (SLC) responsible for 211 members & 3,000 project hours

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Skilled speaker and presenter to senior level executives and large groups

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