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Project Manager Customer Service

Location:
Denver, CO, 80241
Posted:
March 09, 2010

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Resume:

Jim Stine

th

*** *. *** *****, ********, CO ****1 303-***-****

abnjnt@r.postjobfree.com

B.S. Business Administration Regis University

Accounting San Jose State University

A.A. Industrial Psychology University of Tampa

Honors: Graduated with Honors

Certifications: Project Management Certificate, Regis University 2006

Licenses: Licensed General Contractor, #200*-******-**

Security Status: Secret Security Clearance

CAREER SKILLS / KNOWLEDGE

• •

Project management Radio path studies and alignment

• •

Construction management Outside Plant design & construction

• •

Strategic planning Financial planning and analysis

• •

Training and development Security and surveillance

• •

Business development Radio / Cellular site construction

• •

OSHA Safety Certified Capital budgeting

• •

Permitting & Zoning Site acquisition / zoning / right-of-way

• •

Data Center construction Access Control / Prox & Card Readers

• •

MS Excel/Project/Visio/Outlook WiMAX IEEE 802.16 Broadband

PREVIOUS DUTIES and RESPONSIBILITIES

• Lead projects/programs from concept through final acceptance; develop project scope

and schedules.

• Resource-planning, forecasting, scheduling, estimating, and budgeting; identify and

assemble project teams, suppliers, and subcontractors.

• Create, status, and complete project activities using MS Project; baseline and

milestone tracking, schedule management and mitigation.

• Plan, schedule, and deliver project review meetings with stakeholders; develop and

distribute project reports, safety and financial documents, invoices, timesheets, etc.

• Manage cross-functional teams, to include Surveyors, Engineers, Subcontractors and

Vendors. Administer and supervise the Change Management process.

• Design and construct transport carrier facilities, to include T1, DS3, OC-X, SONET,

Wireless Microwave, and manage CLEC, LEC, and IXC relationships and activities.

• Design, implementation, integration, and turn-up of telecom networks, both wired and

wireless; VoIP, TCP/IP, Ethernet, CCTV, and HVAC systems integration.

INDUSTRY-SPECIFIC TRAINING

Project Management Certification, Regis University

OSHA Job Safety Analysis (JSA) Training

OSHA-30 Construction Safety Training

OSHA-10 Safety Training

Passive Optical Network (PON) Design Certification, Optical Solutions, Inc.

American Power Conversion, UPS InfraStruxture© Design Training

Bogen Paging Systems Design

Ortronics Certified Installer Plus

Ethernet Network Design & Integration

Layer 3 Ethernet Switching

CISCO Network Troubleshooting

Gigabit Ethernet Training

Voice Over IP Training

Windows System Administrator training

Intro CISCO Router Configuration

Implementing Frame Relay

LAN Design & Installation

PC Troubleshooting & Repair

AT&T Quality Improvement Trainer, Coordinator and Instructor

UNIX System V training

Microwave Radio Systems Operations, Fort Monmouth, NJ

Telecommunications Technician School, U.S. Army, Fort Monmouth, NJ

COMMUNITY SERVICE

Flatirons Habitat For Humanity, Boulder, CO 2008

Volunteer Firefighter, Riverside, CA 2000

EMT and Firefighter, Elbert County, CO 1996

WORK EXPERIENCE

Aerotek Contract Services – Hagerstown, MD 2009 - Present

Site Project Manager: While under contract to ALLCOM Global Services, I directed the

construction and integration activities of electrical, mechanical, fire suppression, and

telecommunications subcontractors in the daily activities associated with federal and

private fiber optic, wireless, and data center design/build projects at the Bannister Federal

Complex and Fort Leavenworth, Kansas. I supported the design efforts of staff engineers

with on-site data collection, cost control and reporting, scheduling, and product

integration while also managing the construction efforts and safety practices of cross-

functional trades and the administration of the change management process.

Unemployment Period Dec 2008 – May 2009

POWER Engineers, Inc. - Lakewood, Colorado 2005 - 2008

Project Manager: Supervised the installation of 72 miles OSP fiber for AT&T upgrade,

to include project scheduling, managing cross-functional teams, OSHA safety

compliance, supplier/vendor management, project budgets, and final inspection. Prepare

forecasts, track progress, and supervise fourteen direct report and subcontract

construction staff.

Supervised the permitting, budgets, construction, and integration of new microwave radio

sites for the City of Aurora Water Department. Provided technical design assistance to

the project team, consultants, subcontractors, and vendors. Administered the OSHA

Safety program, the QC program, project schedules, contracts, and the Change Order

process. Supervised three direct-report staff and twelve tier-1 and tier-2 subcontractors.

Developed and supervised the execution of contracts between employer and client, all

subcontractors, and vendors. FM200 fire suppression system, UPS/PDU and HVAC

product integration; alarm panel connections and testing.

Directed all phases of radio site construction, HVAC and AC power design, RF path

alignments, and final system commissioning for the Upcountry Microwave Upgrade

Project – East Bay Municipal Utility District. Perform site safety inspections, managed

the Change Order process, prepared Safety Plans, Work Plans, managed the selection,

hiring, and termination of subcontractors and suppliers; prepare work forecasts, monthly

narratives, project Gantt, WBS, and Resource Tracking. Developed, prepared and

delivered Client Training. Supervised tower erection, and managed the contract

agreements with multiple subcontractors and suppliers. Design and install Motorola

public safety radio system, to include IP-CCTV cameras. Managed the construction for

site grading, self-supporting tower and monopole erection, AC power installation, Alcatel

radio installations, and antenna alignment.

Coordinated the permitting and construction of fiber optic infrastructure along the

Interstate 70 Right-of-Way for the construction of 100+ miles of fiber optic backbone and

laterals for the integration of the Video Network Education System (VNETS) for rural

Colorado K-12 school facilities (Trillion, Inc. project). Prepared record drawings (“as-

builts”), coordinated and directed the efforts of subcontractors and suppliers for purchase

and installation of materials and electronic products.

Supervised the subcontractor activities for substation expansion and final punch-list tasks

at the Tri-State Generation and Transmission Association in Clapham, NM. This project

provided engineering and design, procurement, equipment purchasing, and construction

for the turnkey addition of an SVC including harmonic filter/shunt capacitor banks at

Clapham Substation, a -25/+22 MVA 115 kV station.

Assigned as construction Inspector for Intelligent Traffic System CCTV and fiber optic

highway deployment for the City of Mesa, AZ.

AXIS Networks - Westminster, Colorado 2005 - 2005

Business Development Manager: Responsible for the marketing and direct sales of cable

and networking services; supervise the strategic planning and business analysis for client

IT architectures and systems. Prepare RFP solicitations and responses, and conduct

executive presentations. Integrate new CCTV surveillance and Access Controls business

lines.

Supervised the site grading and tower foundation construction for new Cingular Wireless

cellular radio sites in Barbourville, KY.

Prepared and won the White Wave Foods corporate HQ data center design-build project

in Broomfield, CO., preparing specifications, pricing, and SOW for access controls and

CCTV system integration, utilizing the HID and Pelco product lines.

Wireless LAN radio survey & campus fiber optic infrastructure upgrade design for

Truman State College, Kirksville, MO, to include WiMax 802.16 and CDMA hardware

installs.

Brunetti DEC, LLC - Denver, Colorado 2000 - 2004

V.P. Operations: Strategic planning and executive management of the operations of a

technology design/build organization, managing division staff, WiMAX engineering

group, and construction projects in western states.

Developed and implemented new internal operating processes to achieve 12% revenue

growth and 8% organic growth during first two years in position. These processes

included business development into new markets, establishing new vendor relations, and

penetrating rural, underserved markets for new technology deployments.

Managed the construction and turn-up of the Glenwood Springs Community Broadband

Network (FTTP) and data center, including Motorola Wireless LAN (WLAN).

Design and management of the comprehensive data center retrofit and VoIP upgrade for

Park County, CO. Install fiber backhaul to Motorola wireless radio sites.

Managed the design and installation for new access controls (HID card readers) and

CCTV system with DMVR at MicroMotion, Inc. in Boulder, CO.

Encompass Network Services - Denver, Colorado 1996 - 2000

Senior Account Manager & Branch Manager: Develop and sustain new business

accounts, manage multiple network and infrastructure projects throughout Colorado.

Planned and executed the merger and acquisition of a privately-held telecom cabling firm

and opened a new branch office in Ontario, CA.

Acquired new accounts with GATX Logistics, Pillar Squared Productions, Colorado

Office of Emergency Services, Colorado State Patrol, and CBI.

Won and managed prime contract account to support the deployment of the Colorado

statewide fiber optic ATM broadband network (MNT) for rural and metropolitan

public/private economic development.

Designed and proposed the data center upgrade for electrical power, HVAC, and a raised-

floor computer room at Trinidad Junior State College, Trinidad, CO.

Coordinated the supply-chain management of access control product integration for the

CERFNET data center facility in San Diego, CA.

Colorado State Government - Denver, Colorado 1991 - 1996

IT Professional III: Planned and supervised LAN/WAN communications projects

throughout Colorado, to include structured premise wiring and Data Center upgrades.

Supervised the design, installation, and commissioning of LAN/WAN infrastructure and

systems for three newly constructed juvenile corrections facilities.

Supervised the design and installation of computer room UPS and HVAC systems and

building entrance facilities at the Pueblo and Denver sites. Lead Project Manager for

agency-wide LAN/WAN projects within Colorado.

Design and manage the relocations of two data centers, to include the mechanical

(HVAC) systems, DC power, and UPS cabinets and PDUs. Managed the design and

statewide conversion from legacy 3270 SNA mainframe network to distributed Ethernet

LAN/WAN platform at more than 60 remote sites.

AT&T Corporation – San Jose, California 1982 - 1990

Operations Supervisor: Directed the daily technical operations of special service voice

and data circuit provisioning activities within the fourteen-state western region.

Supervised a staff of up to twelve technicians. Managed unit budgets, training, and work

assignments. Evaluated and counseled employees to meet or exceed job expectations.

Regular interface with local labor union stewards to ensure compliance with labor

contracts and work environment standards.

Managed the migration of 100,000+ analog circuits onto fiber optic technology,

completing the project ahead of schedule and within budget.

P&L responsibilities for $65M project budget and $1.3M organization budget.

Developed and taught new training curriculum for DS1 and DS3 remote-test procedures

used nationwide by AT&T technicians in the Facility and Customer Service Centers.

Designed and construction-managed a new state-of-the-art training facility within the Bay

Area Customer Service Center (BACSC) in Oakland, CA.

Granger Associates - Santa Clara, California 1981 - 1982

Systems Test Technician: Test and inspect manufactured microwave radio and

voice/data multiplexing products to MILSPEC standards; used digital spectrum

analyzers, oscilloscopes, power meters, and related test equipment in the System Test

process prior to product shipment to customers. Installed radio transceivers, power

amplifiers, PCM/TDM hardware, multiplexers, alarm modules, and microwave antenna

products.

Developed automated test procedures using the HP-IB (Hewlett Packard Interface Bus)

program code to increase our bench testing productivity. The results of this effort

enabled our unit to simultaneously connect and test multiple radio/mux assemblies and

increased our team productivity by 50% per month.

US Army - Asia, Europe, and United States 1969 - 1980

Staff Sergeant: Supervised technical staff providing voice and data communications in

support of global military operations. Developed and trained subordinate personnel in

technical and security operations.

Supervised the mobilization, installation, and operation of fixed and mobile microwave

communications facilities in support of numerous overseas and domestic training

exercises. Performed RF radio path propagation design, path analyses, and frequency

management of line-of-sight (LOS) and tropospheric scatter microwave radio systems.

Led a team of foreign radio engineers on a classified technical upgrade project at multiple

radio sites in Germany.

Supervised radio site operations, work scheduling, and supply chain logistics within

foreign and domestic operations. Prepared and directed the physical site Security Plan in

a combat environment. Led the radio maintenance group at a depot-level repair facility

in support of NATO operations in the European theatre.

Team supervision, radio maintenance, cargo loading and deployment to remote sites,

radio site construction / deconstruction, mobile radio communications, radio encryption

security practices.



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