Sales Customer Service

Matthew A. Huning

* ****** ***** ***** ● Saint Peters. MO 63376

Res: 636-***-**** ● E-mail: abnhy8@r.postjobfree.com

SALES AND MANAGEMENT PROFESSIONAL

Strategic Sales Management / Account & Relationship Management / Market Expansion

Dynamic, energetic, results-driven territory sales manager with a 15 year track record of achievement and

success in driving profitable, quota exceeding revenue growth, while providing visionary sales

management and leadership in a highly competitive market.

Key strengths and competencies

Team Leadership, Coaching and Mentoring Hands-on, Face-to-Face Demonstrations

Strategic Sales Planning Business-to-Business Sales

Time and Organizational Management Budget Creation and Administration

Account Development and Retention National Account Management

Competitive Sales Analysis Sales Analysis and Reporting

Direct Sales Presentations / Closing Customer Service Orientated

SUMMARY OF QUALIFICATIONS

Have managed customer service, inside and outside sales people and manufacturer’s reps and

distribution centers, and have conducted prospecting, lead generation and business-to-business sales.

Have experience in dealing with contacts, from the in-the-field worker to C-Level decision makers.

Lead by example, through hard work and follow through.

Have sold and managed multiple National Accounts, many being million dollar plus accounts.

Customer Service orientated, not just as a department, but as a way of doing business.

Very straight forward, honest, ethical and believe in building and maintaining long term

relationships with customers.

An analytical thinker with the ability to read blueprints and plans.

Have partnered with government entities and agencies as well as distributors and contractors.

Understand position accountability and thrive in pressure situations and environments.

Proficient with computers using the internet, web design and MS Office Suite.

PROFESSIONAL EXPERIENCE

Quixote Traffic Corp. / National Signal, Inc. – Fullerton, CA

Eastern Regional Sales Manager (2002 – 2009)

Established, implemented and pursued a territory plan, setting aggressive, yet attainable sales goals; led

and coached a sales team and manufacturers’ reps; directly pursued new accounts and maintained existing

accounts; bid and contract preparation, product demonstrations, product training, sales reporting and

problem resolution; marketed new product ideas and developed product literature, reporting industry

conditions and changes.

Increased sales within 37 state territory over 500% in 6 years.

Established and maintained relationships with multiple new and previously lost accounts.

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Matthew A. Huning

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Consistently increased the territory customer base.

Managed sales group and multiple sales rep agencies as well as maintained and built the territory

with cold calling and prospecting.

Gained product approval in government entities and utility companies.

Flex-O-Lite, Inc. / Services & Materials Co. – St. Louis, MO

Western Regional Sales Manager (1997 – 2001)

Customer Service / Inside Sales Manager (1994 – 1997)

Distribution / Inventory Control Supervisor (1990 – 1994)

As Regional Sales Manager:

Managed manufacturer rep agencies, cold calls and direct sales calls with new account presentations, end

user sales calls and presentations, relationship building with new and existing clients, territory budgeting

and sales margin reporting, problem resolution, new product development, sales rep and customer training

and product demonstrations. Developed marketing and sales plans, set aggressive sales forecasts,

“specing in” products at government entities and utilities.

Increased the 24 state region’s sales from $7.5 million to $12 million.

Exceeded quotas and had double-digit growth within the 24 state region for each year.

Managed a sales team that consistently exceeded aggressive sales quotas.

Managed 19 sales representatives in 5 sales agencies covering all 24 states west of the Mississippi

River.

Increased the region’s customer base by 35%.

Personally managed multiple National Accounts, which had an annual growth of 26%.

.

As Customer Service / Inside Sales Manager:

Inside sales management, direct and phone customer contact, department management, trade show

coordination, training, error management reporting, quotation preparation, bid preparation, developing

and updating customer contracts.

Reduced Customer Service error to less than 1%, down from 7% through multiple cross checking

and cross training procedures.

Hired, created and continually coached a successful inside sales team, establishing territories, quotas

and continued training and support.

Consolidated 3 customer service departments into 1, with a reduced headcount of 6 people, 15 down

to 9, producing a cost savings of over $180,000 per year.

Gathered information and did information analysis for 56 sales representatives in 15 agencies across

the US.

Created and implemented an inside, pro-active sales plan with incentives.

Developed and incorporated an on-going training program for new hires and existing staff.

As Distribution / Inventory Control Supervisor:

Increased inventory, picking and shipping accuracy to 99%+.

Reduced warehouseman headcount by 30% saving the company approximately $120,000/year.

Increased product output by 20%, which totaled approximately $25,000/day.

Through proper inventory control, shipped 98% of all shipments on time.

Negotiated capital expenditures on fork lift trucks, wrapping machines, shipping and mailroom

hardware and software as well as every day disposables.

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Getz Pest Control, Inc. – St. Louis, MO

Sales and Technical Department Manager (1988 – 1989)

Performed sales in the residential, institutional and commercial sectors.

Managed a team of 8 commercial and residential technicians.

Cee Jay Construction Co. – St Louis, MO

Project Supervisor (1982 – 1988 (1982 – 1984 part time))

Performed sales of remodeling and custom home building.

Supervised and coordinated in-house and sub-contractor crews.

Performed construction duties such as carpentry, electrical wiring, plumbing, painting, etc…

EDUCATION

St. Louis Community College 1985 - 1989 15 Credit Hours, Night school business courses

1982 – 1984

Ranken Technical College Associates Degree, Machining and Process

Technology

1981 – 1982

University of Missouri-Columbia 2 Semesters, Engineering courses

1977 – 1981

Lutheran High School North Diploma, College Preparatory

INTERESTS

Church related functions, children’s sports, DIY household projects, camping, hunting and fishing with

my family.

Matthew A. Huning

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