KEENAN PRICE
**** * *** * ** Porte In, *****
CellPhone: 219-***-****
Email:abngvf@r.postjobfree.com
Objective To Obtain a Hotel Manager position in a progressive and challenging organization, where
my educational qualification and work experience will be used to the fullest capacity and my knowledge
will be further developed.
Summery of Qualification
• Proficient with HSS and Soft Hotel Software.
Proficient with Microsoft Office, MS Word, MS Excel, Power Point, Email and
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Internet.
Combine excellent organizational skills, superior memory for details and a
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strong
work ethic.
Work effectively in a fast-paced environment and consistently prioritize tasks
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and
meet deadlines.
Strong written and verbal communication skills and quick at learning new
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Information concepts and ideas
Work Experience
Super 8 Motel Vincennes In
Front Office manager 2007 – 2009
Responsibilities include but were not limited to:
• Corporate Sales
• Managed hotels AR accounts and collection.
• Train front desk staff in technical duties (including front office operation and
central reservation systems) and proper guest service skills.
• Survey current corporate clients and make calls to new corporate clients.
• Perform assigned administrative and financial duties such as daily reports,
credit card reversals, accounts receivables, travel agent research, lost and found,
rooming lists and office supply inventory while protecting the safety of
employees and guests.
• Respond, as needed, to any upset guests or difficult situations. Ensure all guest
service issues are resolved prior to guests leaving the property.
Compiled information on specific companies and industries
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I single handedly managed the property while GM was on medical leave for one
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month, during that time I raised hotel ADR by 8 points and occupancy by 6 %.
• Received guidance on preparing responses to request for proposals from current and
potential clients
Americas Best Value Inn La Porte, IN
Front Desk Agent /Night Auditor 2005/2006
Performed Night Audit and ensuring all the transaction match and balance.
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• Organized audit reports and provided to the GM for reviews.
• Maintaining good costumer service
Comparative analysis (of surrounding hotels) and guest check in/out.
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Performed the daily operations for the Front of the House, including but not
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limited to; answering phones, making reservations and guest check in/out
Education
Vincennes University 2004-2007
Associates degree in Hotel Management.
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• Course taken as per AH&LA regulations.
• Additional courses take in Restaurant/Bar and Beverage.
Certifications
Earned certification from the AH&LA in Budgeting Forecasting Cost control, Intro to
Hospitality and Menu Planning
Activities
• Member of Pi Lambda Phi Fraternity Alumni Association
Member of Tae-Kwon-Do club.
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