Customer Service Quality Control
Resume:
PAUL CORCORAN
E-mail: abnbyb@r.postjobfree.com
SUMMARY
Seeking a Customer Service position. Takes initiative to address
organizational challenges.
I am a US citizen.
KUDOS
. Won scholarship award for research
. Wrote standard operating procedures (SOPs) for last employer for a
wide range of products
. Every employer I ever had told me they were amazed at how fast I learn
the job
. Coordinated lyophilizer use with colleagues, which improved resource
management and reduced unnecessary trips by 80%
. Developed a reputation for stellar accuracy in Quality Control
documentation
EDUCATION
2006 Oakland University
Rochester, MI
Bachelor of Science in Computer Science
Won scholarship award from Sigma Xi
1999 University of Minnesota
Minneapolis, MN
Bachelor of Science in Biology
SKILLS AND QUALIFICATIONS
PCR Aseptic Technique Medical Records
Assay Optimization Specimen Processing Cell Culture
Blood Collection Safety & Infection Documentation
Equipment Control
Instrument GC/Mass Spec Customer Service
Sterilization
Medical Terminology GMP Java/VHDL/XML
Human Anatomy Titration / Pipetting MS Word, Excel
Venipunctures Western Blotting Access
WORK EXPERIENCE
2006-2008 Syntron Bioresearch Carlsbad, CA
Lead Production Chemist, Quality Control Technician
ELISA analysis
Cell culture
Antibody dialysis and analysis via spectrophotometer
Performed titrations
Prepared quality control documentation and proofread
existing documents
IT helpdesk support
Follow GMP guidelines
2003 Oakland University Rochester,
MI
Researcher
Wrote paper on cognitive AI architectures
Wrote subroutines in SOAR, ACT-R, EPIC
Researched current papers in field
Won scholarship award from Sigma Xi
2001 Safety Kleen
Dallas, TX
Field Chemist
Identified unknown compounds via analysis
Transported compounds safely according to FDA, EPA, and DOT
regulations
Maintained warehouse
2000-2001 Lab Support, Inc Dallas, TX
QC Technician for Ranch-Style Beans
Supervised workers to follow GMP procedure
Performed chemical analysis on product at all stages of
production
Put holds on nonconforming product
Insured FDA regulations were met
2000 TheAttorneyStore.com Dallas, TX
Web Developer
Wrote webpages using Frontpage
Cold-calling and customer service
1999-2000 University of Minnesota
Minneapolis, MN
Lab Researcher
Designed own experiments with N. crassa, C.
elegans
Made weekly progress reports to colleagues
Maintained equipment
Performed PCR, ELISA, Agarose gel electrophoresis in the
course of investigation into heatshock protein production
in N. crassa
REFERENCES AVAILABLE UPON REQUEST
Search engine keywords: Chemist, PCR, GMP, ELISA, Western Blotting,
Research Associate, GC/Mass Spec, Assay Optimization
Contact this candidate