CRAIG T. ZUPKE
*** *. ******* ****** 513-***-****
Lebanon, OH 45036 abna29@r.postjobfree.com
GENERAL MANAGEMENT
P & L ? Strategic Planning ? Sales ? Distribution ? Marketing ? Purchasing
An accomplished Sales and Operations Leader with strong business acumen and
analytical skills. A driven manager with a solid track record for
increasing sales, problem solving, creative thinking and building strategic
relationships. Superb team building skills empowering employees to move
the organization to higher performance and profitability. Excellent
listening, communication, negotiation and interpersonal skills. Recently
acquired Six Sigma White Belt.
PROFESSIONAL EXPERIENCE
MAIN STREET SCHOOLHOUSE - Hamilton, OH 2002 - Present
A non-profit school focused on teaching languages and basic skills to
adults and children. It also offers private individual education for
students in 7th thru 12th grades.
Director
Responsible as business/financial advisor, grant writer and member of Board
of Directors.
. Developed and implemented Budget and Financial reporting for the
school.
. Wrote and secured financial grants for school.
. Conducted cost per hour and break even analysis for school.
UNITED STATIONERS, INC. - Deerfield, IL 1979 - 2001
North America's largest distributor of wholesale business products and
provider of marketing and logistics services to resellers with 67
distribution centers generating over $4 billion in sales annually.
Acquired by Associated Stationers, Inc. which was created by a leverage
buyout from Boise Cascade Corp.
Area Manager - Cincinnati, OH (1995 - 2001)
Responsible for sales, operations, distribution and administration for
Cincinnati, Columbus and Indianapolis. Managed 300 associates and $180
million in sales.
. Generated sales increase of $46 million or 33% over a six year period.
. Increased earnings $9.5 million or over 87%.
. Achieved lowest Area operating expense percentage in the company.
. Exceeded profit plan for five consecutive years.
. Consistently achieved top 10% in operational measurements for centers.
. Highest Area Net Income percentage in Company.
. Consistently achieved Safety Goals in the distribution centers.
Craig T. Zupke Page 2
Director of Product Marketing - Itasca, Illinois (1994 -1995)
Responsible for the integration of customer requirements into merchandising
strategies including the catalog content/use, pricing, competitive
activity, private label/house brands and inventory management.
. Increased gross profit by 2 percentage points through understanding
and applying matrix pricing.
. Developed competitive analysis process to determine competitor's
strategy and pricing.
General Manager II - Columbus, OH (1992 - 1994)
Responsible for planning and directing all sales, operations and
distribution functions for the Columbus, OH distribution center and
Pittsburgh, PA sales office. Managed a team of five managers, supervisors
and four sales representatives.
. Achieved 6.8% operating income, the highest for company.
. Managed lowest payroll expense to sales in company.
GM II, District Sales Manager II, Asst. GM - Columbus, OH (1986 - 1992)
Promoted to GM after management buyout from Boise Cascade which created
Associated Stationers, Inc. Managed the sales and customer service teams.
. Achieved 100% income increase in distribution center.
. Accomplished 50% increase in sales in two years.
. Improved return on investment by 54%.
. Increased return on working capital by 45%.
. Achieved 6% net profit for distribution center in 1986. Excellent for
a start-up.
District Sales Manager - Warren, MI, Columbus, OH, Distribution Center
(1981 - 1986)
Responsible for eight sales representative and 300 customers.
. Built account sales over 40% and gross profit over 60%.
Dealer Sales Representative - Warren, MI Distribution Center (1979 - 1981)
. Increased sales over 300%. ($450,000 to $1.7 million)
. Achieved Inner Circle Award Recognition.
. Sales Representative of the Year, 1980.
EDUCATION
Western Michigan University
B.S. Business Administration
General Business Major
Marketing Minor