Data Entry Customer Service

ArCavia K. Tinsley

**** ***** **** ***. # **** • Dallas, Texas 75240 214-***-****

Email: abn74x@r.postjobfree.com

Objective: To utilize my extensive administrative general clerical skills in a challenging position

with responsibility for future growth and advancement.

Skills: 6 1/2 years Data Entry experience 35 - 45 wpm typing, 10 - key, 8,000-10,000 key

strokes, Internet navigation skills, Microsoft Office, Microsoft Excel, Microsoft Power

Point, and Mediasoft, Centricity, OnBase, Windows 98, Windows 2000,Windows

2007, Audit / QA, T.D.H. Connection 2.0, Billing, Payroll, CBA, PHC, Vesta 3.0,

RCAMS, RCAMS Accession Monitor, Access I, II & III, Process Support Services

/Collegue Wintergrate student screen, ICDP-9, CPT, Vital Signs, proficient in the

following laboratories skills: Phlebotomy, Urinalyses, Veni-Puncture, and

Electrocardiograms, EMR, prescription refills, collecting and labeling specimens,

prepared procedure baskets for lab testing

Experience: AmeriPath Quest Diagnostics Dallas, TX

Coord,Billing I 10/2011 – 08/2012

Data Entry of all required billing information as it is related to patient, client, and 3 rd part insurance

Entry of demographic and billing information in multiple hospital and laboratory interfaces

Understanding of Laboratory Pathology reports

Understanding of requests for services on a laboratory requisition

Ability to meet quality and production standards

Ability to work in a fast paced environment

Maintain Compliance with HIPPA regulations at all times

AmeriPath Quest Diagnostics Dallas, TX

Hemepath Lab Aid & Hemepath Client Service Specialist 06/2011-10/2011

Send slides and blocks back to clients

Prepare cases for send out for outside consultations

Scan the consult paperwork into the Consult Billing folder and flow paperwork into Flow Billing

folder

Scan cases into multiple folders on the database interfaces

Enter tests from Immuno Request forms into cases

Pull cases for Random "QA" send cases to multiple doctors

Accession in consult cases and Pull cases' histories

File, answer phones, request carriers' pick up for specimens

Data entry of "QA"(Random & Mandatory) information in Pathway interfaces

Pull slides for send out as requested by Client Services

Request supplies, re-stock supplies, and research (Random & Mandatory) cases as requested

Prepare specimens and Order test(Pathway Interfaces) for Medical Technologist

Advanced TeleSolutions Dallas, TX

Call Center Professional 02/ 2011-06/2011

Customer Service – inbound calls

Collections - outbound call

Billing- payment posting in “EPIC” database system

02/2010-02/2011 Family Leave

Children’s Medical Center Dallas, TX

Gastroenterology and Nutrition (Externship) 01/2010-02/2010

Performed vital sign, processed prescription refills, and data entry in EMR

system

Stocked and cleaned “17” exam rooms, and assisted nurses when needed

Assisted in the GI Lab with Endoscope procedures, and attended G-button

change teaching class

Dallas County Community College District Service Center Mesquite, TX

Department Assistant II 11/2004-01/2010

Maintain the daily log-in book and locate data requested information

Re-deliver and return data requested files and re-file transmittals

Data entry of records transmittals

Perform "Quality Control Procedures" for all destruction inventories

Provides “DCCCD Staff” requested student’s information and supplies

El Centro College Learning Center Dallas, TX

Administrative Clerk 12/2003-11/2004

Greet students and check for a valid student ID

Maintain the daily sign-in logbook and record information for all students.

Locate and dispense requested materials

Re-shelve all returned materials

Perform "Quality Control Procedures" and ensure all inventory is accounted

for and in its proper location

Student Services inbound calls

A-One Plus Home Health Care Agency Duncanville, TX

Administrative & Human Resource Assistant 02/2003-08/2003

Composed and maintained correspondence

Assisted clients in determining needs and priorities

Executed daily operations of incoming mail, phone lines, faxes and

documents

Demonstrated skillful communication and negotiation skills

Inputted customers data into company computer system

Performed data entry of payroll and billing in Vesta 3.0

Processed new hire forms, misconduct verification: (R.N.; L.V.N. and C.N.A.)

and generated 2067 forms on specific cases and scheduled :( SUP. Visit,

Assessments and Annuals)

Processed PHC and CBA referrals

Education: El Centro Community College Dallas, TX

Graduate of the El Centro College Medical Assistant Program

02/2010

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