Human Resources Manager
Resume:
Ms. Dorcas M. Michaelson
**** ******* ******, *********, ** 55117
651-***-**** (home) or 651-***-**** (work)
abn1ps@r.postjobfree.com
Summary of Qualifications
Human Resources Management Professional with expertise in:
Recruitment & Selection, Employee/Labor Relations, Training Program Development & Facilitation, Conflict
Resolution, On-line Employment Systems, Employment Agency Relations, Policy Development &
Implementation, Multiple Location Human Resources Management, HRIS Systems, Union and Non-Union
Environments, Compensation and Benefits, Public and Private Employment Organizations.
Professional Experience
May 5, 2008 to present Director, Human Resources
Hamline University, St. Paul, MN
Human Resource leadership position reporting to the Vice President of Finance and Administration.
-Provide leadership and oversight for all human resources functions for a private liberal arts and professional
schools higher education institution.
- Major responsibilities include advising deans and senior department leadership on high risk transactions, such
as lawsuits, and EEO and Human Rights charges; conduct discrimination and harassment investigations;
provide consultative services to managers and supervisors in the areas of grievances, EEO complaints, policy
interpretation, and employee relations issues; compensation and policy development and implementation;
design and delivery of new faculty and employee orientation and supervisory training programs.
July 17, 2000 to May 2, 2008 Director, Human Resources
University of Minnesota Medical School, Minneapolis, MN
Top Human Resources leadership position in the Medical School, reporting to the Associate Dean for
Academic Administration.
- Advise the Dean and senior department leadership on high risk transactions, such as lawsuits, and EEO and
Human Rights charges; conduct discrimination and harassment investigations; provide consultative services to
Human Resource Managers in the areas of grievances, EEO complaints, policy interpretation and past
practices.
- Promotion from Human Resources Manager to Director, Human Resources, June 14, 2004.
- Member of various process improvement committees in the Academic Health Center.
- Member of the university wide labor management committee.
- Key Medical School representative of the university wide on-line employment system design team, providing
excellence in performance and leadership.
- Design and facilitate core, university supervisory training programs in the areas of coaching and discipline,
and managing a diverse workforce.
- Instrumental in the nurse compensation re-design to increase retention of nursing staff.
- Managed a team of human resources generalists to successfully design and implement a new employee
orientation program.
D. Michaelson Resume
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January 4, 1999 – July 19, 2000 Human Resources Coordinator
Minneapolis Public Schools, Minneapolis, MN
Reporting to the Director of Human Resources assigned as Lead Human Resources Coordinator for various
district wide human resource initiatives.
- Recruit and staff multiple licensed and classified positions for elementary, middle and high schools within the
Minneapolis Public School District.
- Management Representative for the AFSCME labor relations team.
- Supervisor for Staffing Specialists and Clerical Technician
- Key participant and presenter at recruitment events.
January 6, 1997 – October 23, 1998 Human Resources Manager
PrimeNet Marketing Services, Mendota Heights, MN
Top leadership position for human resources management with a multi-state organization (MN & FL)
- Recruit and staff all positions including technical and executive leadership.
- Represent the organization on various corporate committees.
- Compensation and benefits management.
- Investigate harassment complaints and respond to EEO and Human Rights charges.
- Policy development & implementation.
May 1994 – December 31, 1996 Senior Human Resources Generalist
EduServ Technologies, Inc., St. Paul, MN
Reporting to the Vice President of Human Resources, providing human resources management services for
multiple state operations (MN, NC, and UT)
- Supervisor of human resources support staff, payroll and generalists.
- Program development for diversity awareness initiative.
July 1993 – May 1994 Human Resources Consultant
Larson, Allen, Weishar & Company (LAWCO), Minneapolis, MN
Member of the Human Resources Consulting Services Group providing human resources management services
to LAWCO clients.
- Develop and facilitate diversity training programs that assisted in employee gaining a better understanding of
the value differences bring to an organization.
- Design compensation models to assist clients in successfully attracting, recruiting, and retaining employees.
- Provide guidance and consultative services on the implementation of various federal employment laws,
including Family Medical Leave Act (FMLA).
- Policy handbook development for client organizations
D. Michaelson Resume
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May 1990 – June 1993 Human Resources Specialist
Higher Education Assistance Foundation (HEAF), St. Paul, MN
Reporting to the Vice President of Human Resources, providing human resources management services for
multiple business units.
- Recruitment and staffing of non-exempt and exempt level positions.
- Created multiple policy interpretation supervisory guides to assist supervisors in gaining a better
understanding of company policy.
- Design and facilitate diversity awareness programs to change the environmental culture from exclusive to
inclusive.
April 1987- April 1990 Personnel Manager
Target Stores, Inc., Minneapolis, MN
Top Human Resources leadership position in the field reporting to the District Regional Director of Human
Resources.
- Develop training module for new personnel manager training program.
- Develop creative way to ensure personnel information was retained by personnel managers.
- Provide human resources management for stores operations in Eden Prairie, Minnetonka and St. Louis Park
Professional Memberships
Society for Human Resource Management (SHRM); Lifetime member of the National Association of African
Americans in Human Resources (NAAAHR) – member of the Leadership Advisory Team, Twin Cities Chapter;
Human Resource Professionals of Minnesota (HRP); Twin Cities Human Resources Association (TCHRA); Phi
Mu Alpha Sinfonia, Lambda Sigma Chapter.
Education
East Tennessee State University Johnson City, TN
Bachelor of Science in Music Education
Cum Laude Graduate
Outstanding Music Major Award, 1980
Additional Training
April 2012 – October 2012 University of St. Thomas Minneapolis, MN
NAAA-HR Leadership Development Series
November 2007 – June 2008 College of St. Catherine St. Paul, MN
Leaders of the New Millennium Cohort of Women of Color
Certificate of Advanced Leadership Studies
D. Michaelson Resume
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September 2002 – June 2003 University of Minnesota Minneapolis, MN
Women’s Leadership Institute
1994 & 1992 University of St. Thomas St. Paul, MN
Management Center Trainer Series (Instructor Training Skills I & Design and Evaluation of Training Programs)
HRIS Systems & Software
PeopleSoft, Banner, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Adobe Photoshop, PeopleAdmin
On-line Employment Systems
Volunteer Experience
Donated and assembled health kits for the Haiti Relief effort coordinated by the Wesley Center at Hamline
University; Designed and facilitated “Getting Your First Job” seminars for Page Foundation Scholars; Career Day
speaker for various elementary and middle schools.
Awards Received
Honorable Mention University of Minnesota 2007 Quality Fair Poster Presentation; Most Creative Personnel
Manager Award, Region 100 – District 1 – Target Stores, Inc.; Alpha Lambda Delta Honor Society; National
Honor Society Secretary.
References
Available Upon Request
Contact this candidate