Human Resources Management

*** *. ****** ***** ***** Newman Home: 847-***-****

Schaumburg, IL 60193 abmulg@r.postjobfree.com

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PROFILE

Highly accomplished Senior Human Resources Leader with a 20 year proven

track record of delivering innovative HR solutions in dynamic, change

driven organizations. Solid experience in Employee Relations, Performance

Management, Change Management, Leadership Development and Training.

Recognized areas of expertise include:

Employee Relations Known as a direct and honest communicator. Open to hearing

all concerns, as a collaborative mediator facilitating

dialogue to reconcile issues in a fair and equitable manner.

Analyzes and coaches on challenging, sensitive situations

determining best solutions. Encourages frequent communication

between leadership and staff to assure understanding, create

'buy in' with the corporate culture, drive high company

standards, and achieve business results.

Leadership Designs, implements and monitors leadership development

Development programs and coaching and development initiatives based on

the organizational requirements of the business.

Performance Trained leadership teams to create development plans

Management utilizing the 70/20/10 rule. Supported leaders in creating

and enforcing development plans for over 1,000 business

support staff to modify behaviors and/or identify areas of

development that are required in order to move to the next

level or position.

PROFESSIONAL EXPERIENCE

First Institute, Inc. Crystal Lake, IL 2010-current

Healthcare Education - Career Training

Human Resources Consultant

Provides human resource generalist expertise and management in the areas of

benefits, policy, compliance and employee relations.

U.S. CELLULAR CORPORATION, Chicago, Illinois 2004 - 2009

A $3.7 billion Wireless Telecommunications Company serving over 6.2 million

customers and employing 8700 associates.

Senior Associate Relations Manager

Responsible for Human Resources leadership in support of the Regional

Support Office involving: IS, Engineering, Network Operations, Finance,

Marketing, Sales Operations, Business Support Services, Public Relations,

Legal and HR.

. Actively partnered with over 100 senior to "C" level executives in 10

business units - impacting over 1000 employees. This partnership

established strategic direction for the business, including the

identification of organizational design and development needs, change

management efforts, and the overall alignment of HR strategies to

achieve business results.

. Served as an ambassador of the Company's Dynamic Organization business

model driving culture throughout the organization.

. Designed and facilitated performance standards of excellence programs

with OD and Associate Relations team such as Leadership Essentials,

Your Career Is Your Business, Performance Management, Talent Reviews,

Development Planning, On Boarding and Succession Planning while

monitoring the development of associates and leaders.

. Partnered with 3 HR Centers of Excellence including Talent Acquisition

with Targeted Selection Performance Based Interviewing, the

Compensation team in the rollout of a new company-wide compensation

strategy and philosophy, and the Diversity team with initiatives in

the technical area geared at driving Cultural Competency.

. Member of the Performance Management Committee that in partnership

with the HR Technology and Organizational Development teams redesigned

the performance management program to include the rollout of the

company's first performance management system - Talent Builder.

. Led the initiatives, partnering with the Compensation team, to review

the Finance, Engineering and Network Operations teams ensuring overall

competitive compensation strategies were in place, as well as the

ability to retain those in key roles and implement plans for

succession.

CORSOLUTIONS, INC., Rosemont, Illinois 2001 - 2004

A $445 million Health Care Disease Management Company acquired by Matria

Healthcare in 2005.

Regional HR Director

Provided strategic HR leadership for the region while requiring excellent

business partnering, change management, and Talent Acquisition skills for a

staff of over 400.

. Managed consultants and the communication process through a change in

the overall compensation strategy.

. Spearheaded the recruitment of new talent consisting of 150+

corporate, sales, clinical operations employees and specialized

consultants enabling the organization to align with its business plan.

. Coordinated the design, development and delivery of a company wide on-

line Employee Opinion Survey used to develop retention strategies and

drive culture.

. Managed reorganizations within the Service Centers and the

centralization of the 24/7 Demand Center.

MARKETING SPECIALISTS, Wood Dale, Illinois 1993 - 2001

(The Sales Force Companies, Inc. - acquired by Marketing Specialists)

National Food Broker with more than 6000 employees in 65 locations.

Regional HR Director

Managed employee relations, compensation and benefits, recruitment and

retention for the Central Division following the merger of The Sales Force

Companies, Inc. with Marketing Specialists in May 2000.

. Successfully managed the strategic downsizings of over 1,000 employees

by designing and directing a standardized Reduction in Workforce

Program resulting in no justifiable legal claims.

Human Resources Director

Responsible to lead organizational transformation and change, policy and

operating responsibility for the company's 15 divisions.

. Designed and implemented improved benefits, at little or no increase

in expense to the company and employees.

. Created and implemented a Performance Evaluation Program and

Succession-Planning Program.

. Led the selection, acquisition and integration of a Windows PC-based

HRIS (Ceridian), which automated the employee database, benefits,

compensation and other administrative functions.

. Managed the HR functions for numerous mergers and acquisitions,

accounting for additional staff of over 2000.

. Generated a change in the 401(k) administrator and record-keeper, as

well as the in-house administration of the Employee Stock Ownership

Plan (ESOP).

. Provided HR leadership for two subsidiaries of The Sales Force

Companies, Inc., (Prism Partners and PMG).

TELEDYNE GETZ, Elk Grove Village, Illinois 1989 - 1993

Dental Products Manufacturer

Human Resources Manager

Introduced all human resource functions managing recruitment, employee

relations, benefits, compensation and payroll for the Corporate, Denver and

San Antonio facilities.

. Revised the compensation structure for operations employees resulting

in improved employee morale.

. Introduced an Employee Assistance Program and implemented various

Wellness Programs.

. Created the first Policies and Procedures Manual, Employee Handbook

and Drug & Alcohol Program.

. Developed a Safety and Lost Time Program resulting in a 20% reduction

in the number of workers compensation claims and lost time claims.

. Appointed by Teledyne Corporate as the Ethics Officer for Teledyne

Getz.

RIGHT TEMPORARIES, INC., Rolling Meadows, Illinois 1988 - 1989

Temporary Placement Agency

Employment Counselor

EDUCATION

Bachelor of Science in Psychology, Human Resources Management Concentration

Illinois State University, Normal, Illinois, 1988

CERTIFICATIONS

Professional in Human Resources Management Certification (PHR), 2002

CLC HR Leadership Academy, 2008

PROFESSIONAL AFFILIATIONS

Member of the Society for Human Resources Management (SHRM)

Human Resources Management Association of Chicago (HRMAC)

Corporate Leadership Council (CLC)

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