Human Resources Customer Service

Carmen Cardenas

***** ** **** *****

Mobile 954-***-****

Pembroke Pines, FL. 33029

Objective

Seeking to obtain a position in Human Resources that will allow me to

utilize my experience, knowledge, and skills and where my assets are a

contribution that anticipate growth and advancement.

Experience

Fine Art Lamps- Human Resources Generalist Feb.

2009- Present

. Perform a variety of functions encompassed in the Human Resources

department including recruiting, benefits & compensation, employee

relations, employee training/development and safety.

Interval International- Manager, Total Rewards Feb.

2008- Feb. 2009

. Develop, implement, and evaluate compensation and benefit programs that

support the organization's strategic goals, objectives and values. Ensure

that our compensation & benefit programs are compliant with federal,

state and local laws and regulations.

Centurion Air Cargo - Manager, Human Resources Dec.

2004 - Feb. 2008

. Managed Human Resources Department, overseeing the administration of

hiring, retention, termination, transfers, personnel records, legal

compliance, compensation, benefits and long-term staffing strategies.

Responsibilities included development, supervision and administration of

personnel rules and regulations, pay and job classification structure and

programs for employee training, orientation, safety, health and morale.

Miami Air International - Sr. Human Resource Generalist

Aug. 2000 - Dec. 2004

. Coordinated workflow, employee services and employee relations.

. Conducted HR investigations.

. Interfaced with the management team and employees at all levels.

. Prepared, revised and posted job openings.

. Participated in job/career fairs.

. Performed formal interviews, recruiting, salary administration,

company orientation and staffing.

. Conducted exit interviews, performed turnover analysis, & provided

suggestions to improve retention.

. Correlated and processed new hire paperwork, personnel transactions,

and employment verifications.

. Responsible for employee benefits administration, processed

enrollments, changes and terminations.

. Reconciled invoices and liaison with benefit providers.

. Managed the compliance of Drug and Alcohol Program.

. Conducted forensic fingerprinting; direct POC for the FAA to release

criminal history records.

. Processed and strictly controlled all Customs ID Badges and Customs

related reports.

. Travel liaison regarding other airline pass agreements or requests.

Miami Air International - Relief Flight Attendant

Jan. 2002 - Dec. 2004

0. Ensured the safety and comfort of all passengers.

1. Provided superb customer service.

2. Complied with all Federal Aviation Regulations.

Avborne Heavy Maintenance- Human Resource Specialist Dec.

1999- Aug. 2000

. Specialized in background checks, employment verifications, training

records and licenses validation.

. Managed internship program, recruited interns for placement in aircraft

maintenance.

. Conducted HR audits.

. Completed contractor processing and payroll reports in a timely manner.

Education

Currently attending St. Thomas University- BA Organizational Leadership

Pursuing SPHR Certification

Computer Proficiency

Microsoft Office (Excel, Word, PowerPoint), ADP/HR Profile, ReportSmith,

PayChex, Abra Suite, Kronos, SBS Maestro, Great Plains, PeopleSoft and

other Database applications.

References Available Upon Request

Contact this candidate