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James Thompson
Extraordinary vision with expert execution
abmrfu@r.postjobfree.com? (407) 902 - 6361
*** ******** ****** #***, ** 32701
Administrator ? Executive Director
. Fourteen years' experience as a long-term care and assisted living
facility administer a
. Accomplished record of significantly improving conditions and ratings
and reducing citations.
. Effective executive director focusing on developing and delivering
effective strategies for growth and improved effectiveness.
. Engaging personality and strong interpersonal and communication skills
coupled with clarity of vision, business acumen, and compelling
negotiating skills.
. Acknowledged for capacity to inspire, achieve consensus, mediate, and
deliver predefined goals despite a diversity of personalities,
dangerous situations, and changing priorities.
. Adept at managing multiple tasks and isolating and resolving problems.
. Speak and read fluent Spanish. Computer skills in industry software of
Point Click Care, American Health Tech, Vista Keane.
Professional Experience
Interim Assignments
Savannah commons, Savannah, GA (10/8/12 - 12/7/12)
Responsible for managing the operations of an Independent Living, Assisted
Living and Memory Care Campus
- Maintained daily operations of facility
- Trouble shot areas of concern
- Planned implemented environmental upgrades and moved campus towards a
higher level of
service provision
Woodland Terrace, Deland, fl (7/30/ 2012 - 8/ 31/2012)
Responsible for managing the operations of a local nursing home during a
temporary assignment.
- Maintained daily operations of facility
- Trouble shot areas of concern
Aramid Deerfield Beach Rehab, Deerfield Beach, FL (5/21/2012 - 7/6/2012)
Responsible for managing the operations of a local nursing home during a
temporary assignment.
- Maintained daily operations of facility
- Assigned departmental supervision to Assistant Administrator
- Provided much needed leadership to facility team
Avante At Melbourne, Melbourne, FL
2009 - 2012
Administrator
Responsible for managing the operations of a local nursing home elevating
the facility's reputation from one of mediocre to one of providing the best
of elderly care.
- Assumed management of the facility in 2009 with citation surveys of
twenty-two citations and reducing the number of citations to three
consecutive surveys of less than seven citations, each of a 'D' grade or
less.
- Elevated the facility's star rating from a one to a four.
- Awarded five-star wound care rating from a two-star rating.
- Earned best survey history of all Avante buildings in the State of
Florida.
- Built a superior performing team by hiring a well-qualified Director
of Nursing and giving the Director the direction of hiring only the best
of staff.
Key West Convalescent Center, Key West, FL 2007 -
2008
Administrator
Responsible for managing the operations of a local nursing home.
- Planned, implemented, and managed an extensive overhaul of
environmental deficiencies to correct them and vastly improve the overall
quality of the facility.
- Made great strides to improve the working relationships with State
surveyors resulting in far better survey results.
- Collaborated closely with departments to increase the Resource
Utilization Groups by hiring a Physical Therapist.
John Knox Village of Central Florida, Orange City, FL 2005 -
2007
Administrator, Oak View Assisted Living
Responsible for managing the operations of an assisted living facility.
- Managed the opening of a new fifteen unit addition to the existing
assisted living facility; filled
fourteen of fifteen rooms in less than one month.
- Maintained a steady contribution margin of no less than $32K per
month on average.
- Implemented processes to earn a zero citation biennial survey and
quarterly Extended
Congregate Care surveys.
Community Health Systems, Lake Wales, FL
2003 - 2004
Administrator, Lake Wales Medical Centers, ECF
Responsible for managing the operations of a local nursing home.
- Increased Medicare census days from 400 days to 525 days in one
month.
- Eliminated all staffing agency usage within two months of the date of
hire.
- Collected $1.6MM in back Medicaid fees with the help of the Business
Office Manager,
- Received only four citations during the annual survey all of which
were administrative-
related.
Oak Tree Health Care, South Daytona, FL
2001 - 2003
Executive Director
Responsible for managing the operations of a local nursing home.
- Planned and organized the opening and marketing of a 24-bed dementia
unit.
- Completely eliminated staffing agency usage from $10K per month.
- Raised the base census from 39 to 50.
- Led the facility during transition from Beverly Healthcare to Seacrest
Healthcare keeping core staff and maintaining a minimal turnover well
under the State average.
Education
Master of Health Services Administration, Florida International University,
North Miami, FL, 1997
Bachelor of Arts, Anthropology, Indiana University, Bloomington, IN
Additional work history available upon request.