Manager Sales

Patricia MacLain

*** *********** ***. ( Deltona, Fl 32738

407-***-**** ( abmr6o@r.postjobfree.com

.

PROFESSIONAL EXPERIENCE:

Credit and Collections Manager 11/01 -

*/**

AMICAS Inc., Daytona Beach, Florida

. Accountable for A/R balance of $56M annually.

. Reduced DSO from 49 to 32 by establishing weekly individual collector

performance matrix and revised collection efforts to focus on balances

that were just at 30 days past due.

. Involved in an acquisitions that included $6M in questionable debt.

Collected 95% within 45 days.

. Consistently exceed quarterly cash receipts projections.

. Evaluation of credit reports and/or financial statements for new and

existing accounts in order to establish account terms.

. Worked with outside leasing companies for funding on new milestone

contracts and ensured all necessary documentation was received to

process order and expedite payment.

. Cash call - weekly telephone conference with the executive team to

review and escalate the top 50 problem accounts. Call aided in quicker

resolutions of client problems and strengthened the relationship

between the finance team and strategic business units.

. Revised A/R Credit and Collections policies and procedures to bring

delinquent accounts current while maintaining positive relationships

with customers.

. Prepared weekly, monthly, and quarterly reports for executive

management. Reports included, Cash Forecast, Milestone progress

report, and Aging Analysis.

. Quarterly reports to CFO and Controller recommending balances for bad

debt reserve. Advised upper management on major customer exposures

and risks. Recommended and implemented action plans to minimize

financial risk and loss while maintaining customer relationships.

. Worked with billing and revenue department on completion percentages

for Milestone billing.

. Worked with auditors on A/R Confirmations, Tax Exempt Status, and

Contract Confirmation.

. Worked closely with IT to develop a report writer for nine different

reports to aid the collections and team.

. Managed legal accounts, outside collections and charge off accounts.

. Counseled delinquent customers on account maintenance. Negotiated re-

payments and restructure loan repayments.

. Member of Billing Task Team to resolve client disputes and address

billing concerns. Worked closely with sales team, customers, contract

department and billing to identify areas of improvement for a more

cohesive invoice.

. Manage a team of three direct reports. Responsible for hiring,

performance management, and cross training.

Credit and Collections Manager 2/00 -

8/01

Cunningham Field & Research Services, Ormond Beach, Florida

. Reduced 90-day status collections 28% in first three months.

. Responsible for credit and collections for 43 sites across the United

States.

. Implemented new credit application and credit policies.

. Account file maintenance, setup and procedures.

. Ensured cash receipts were posted accurately and reconciled within the

prescribed timelines.

. Month end close, spreadsheet financials and statements.

. General ledger, case manager, bank reconciliation for 45 accounts and

back up to Accounts Payable Manager.

. Responded to audits and inquiries from external auditors.

. Performed account analysis reconciliation.

. Prepared corporate sales, state tax and estimated payments.

Credit and Collections Manager 11/98 -

2/00

Lombardi's Seafood, Inc., Orlando, Florida

. Reduced 90 day status collections from $1,111,370 to $39,450 in the

first three months.

. Established new security documents and updated all lines of credit and

credit terms.

. Handled the collection of approximately 3,000 accounts, totaling $35

million.

. Worked closely with the sales manager and 20 sales representatives to

evaluate customer profitability and risk to determine our accounts

needs and to identify the best way to make the sale.

. Areas of expertise include establishing and implementation of credit

policies and procedures, collection of judgment and fair debt

collection practices.

. Recovered 36% bad debt write off from previous year.

. Supervised a staff of four in the daily operations of reconciling

accounts receivables and payables. Also supervised the accounting for

two retail locations and two processing facilities.

. Ensured cash receipts were posted accurately and reconciled within the

prescribed timelines.

. Responsible for month end close, bank reconciliation, journal entries

and monthly spreadsheet reports.

Revenue and Job Costing Accountant 1987 -

1998

Lenco Electronics Inc., Sanford, Florida

. Cost accounting and developed project cost for new products. Analysis

of standard cost to actual production cost and provided reports

specifying and comparing factors affecting prices and profitability of

products.

. Managed and reported cost standards and bills of material for work-in-

process and finished goods.

. Analyzed daily production data to provide weekly management report of

labor and machine utilization.

. Calculated weekly performance bonuses based on excess of averages.

. General ledger transactions, bank reconciliation, month and quarter

end close and financial statements.

. Preparation of quarterly Cost of Goods Sold.

EDUCATION

University of Central Florida, Orlando, Florida

Bachelor of Science Degree in Business Management

COMPUTER SKILLS

Excel, Word, Outlook, Solomon, Softrax, CIM, Sales Force, and QuickBooks

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