Administrative Assistant Customer Service
Resume:
Sally E. O'Connell
abmpz8@r.postjobfree.com
Royal Oak, MI
Administrative Assistant or Office position utilizing Microsoft Word &
Excel certifications. Background includes experience with all Microsoft
Programs, very efficient and dependable.
10/2007 - present JCPenney's Troy, MI
Part time Sales Associate while seeking office position.
10/2006 - 6/2007 Modern Professional Services Rochester Hills, MI
Data Entry-Documentation for Robotics Company /Contract
. Scan and print Ford/Chrysler/GM engineering drawings and index
into Access database using STEP program including Tool B.O.M, Line
B.O.M, and Unit B.O.M.
. Ability to work in a team environment
. Computer skills including Microsoft Word and Excel
. Search and update computer drawings in database as needed
. Alert Designers/Engineers of drawing errors (misspelled words,
etc)
. Update Master Index with drawing data and locations
. Print, fold, and distribute drawings as required
9/2004 to 7/2006 DME Company Madison Heights, MI
Engineering Coordinator - Applications Engineering
. Input data into Access database & process R&D reports; update
Excel spreadsheets and process reports
. Enter special customer orders using PeopleSoft and JD Edwards
programs
. Ability to work in a team environment
. Word processing using MS Word mail merge and follow-up
. Query customer information using AS400 system
. Scan drawings into network system and track using Doctrack program
. Alert Designers/Engineers of drawing errors
. Scan B.O.M into company network. Create Eng Change Requests and
New Drawing Releases
. Update all log books, make travel reservations, filing, phones,
vacation scheduling, office supplies, Xerox and fax machines,
calendar maintenance, back up receptionist, customer service, and
email as required
. Print, fold, & mail engineering drawings to customers as needed
. Assist Managers as required with any additional work
10/1996 to 9/2004 DME Company Madison Heights, MI
Administrative Assistant - Mgr. Mechanical Engineering and Technical
Service
. Perform secretarial duties including word processing of letters,
memos, reports, quotes, make travel reservations, filing, phones,
expense reports, back up receptionist, send faxes, emails, mail,
etc.
. Input data into Access database and run reports.
Other jobs held: Accounts Payable clerk, Production & Inventory
Control clerk, Inside Sales Clerk (customer orders), Communications
Clerk, and Cost Accounting Clerk.
9/1998 - present
Bookkeeper - Landscaping Company (on-going)
. Bill customers, accounts receivable, accounts payable, payroll,
reports
. Collections, taxes, payroll taxes, 940, 941, unemployment
. Word processing of letters, forms, etc.
Education
Certified in Microsoft Word and Excel - 2008
Page 2
University of Phoenix -Troy, MI
College coursework completed
New Horizons Computer School -Troy, MI
Certificates: Microsoft Word, Excel, Access, PowerPoint, Windows,
Works, Quicken, QuickBooks, Outlook, Internet, etc. (Computer software
programs)
Other duties: Bookkeeping and payroll using QuickBooks Pro for
landscaping company. Part time Sales Associate - JCPenney. I have
over 20 years experience in the administrative field. I am also a
quick learner, very accurate, and dependable and enjoy using computers.
My current typing speed is approx. 70 wpm.
Contact this candidate