Quality Assurance Manager
Resume:
Velma (BJ) Bundy
Arlington, WA 98223
Education & Certifications
**** - ********* *** ***** ***** Belt, American Society for Quality
**** - *** *** ********** *eminar, John Hanes
2008 - The Pacific Institute, Performance in Excellence Training
2008 - Lean (5S) Training
2008 - IPC J-STD-001- Electrical PWBs
2007 - Management Certification, Battelle Memorial Institute
2001 - Associate of Applied Science Degree (AAS) Micro Computing
Technology, Columbus State
2001 - PC Hardware and Software Certification, Columbus State
1994 - Associates of Applied Science Degree (AAS) /Medical, Tulsa Community
College, 1994
Security Clearances
Secret DoD, 05/02 (Active until 2010)
Top Secret, 05/06 (Debriefed 2008 - no longer active)
Qualifications
With over twenty five (25) years experience in Quality Assurance and
Manufacturing, my skill sets and experience have provided me with awards
for on time & below cost performance. Advanced training in Management and
Leadership has provided me with extensive abilities to facilitate change in
a positive way while maintaining delivery schedules and customer
satisfaction. I am skilled in many compliance standards including, AS9100,
ISO 9001, ISO 14001 and auditing procedures. I also have expert classes in
the following software applications that keep me current in the job market;
MS Word, Excel, Outlook, Access, PowerPoint, FrontPage and Project. As a
Quality Manager, I participate with all departments and multifunctional
groups, initiate and maintain SPC, quality reports, and improvement
processes, lead weekly Management and department meetings, oversee internal
audits and supplier audits, and manage a team of 12 inspectors and 2
Quality Engineers. I am responsible for department budgets,
hiring/.termination and employee reviews, initiating and maintaining all
quality metrics and providing Lean and Six Sigma methodologies, daily
contact with customers to provide assistance with any concerns that are
quality and delivery related as well as customer audits and presentations.
Quality Assurance Manager Accomplishments
Over 40 successful registered AS9100/ISO 9001 Audits
Instrumental in successful implementation of ISO 14001 resulting in
registration with zero findings
Implementation of a Quality Management System from the ground up resulting
in 7 new LTA contracts
Six Sigma collaboration effort with Operations and machinists resulted in
30% increase in production efficiency
Process mapping improved quality performance and delivery to customers from
91% to 99.5% in 4 months
Current projects include planning and implementation of an ITAR program,
Certified Operator program, and Certified Quality Engineer program.
Relevant Experience
10/2008 to 4/10 - Quality Assurance Manager
Absolute Manufacturing, a Division of Senior, LLC. Arlington, WA 98223
As a Quality Manager and Manufacturing Representative that serves the
following markets, Aerospace, Medical, Defense, Optical Devices, Laser
and Electronics; I planned, coordinated, directed, coached and mentored a
team of 12 quality staff with an average of 25 years in precision
mechanical inspection, assembly inspection, document control, configuration
management and auditing. This also includes the company as a whole in the
areas of Quality. Responsibilities include the following:
The Quality System ensures control of products consistent with industry
standards, AS9100, ISO 9001:2000, ITAR and DFARS.
Implementation of training to eliminate inconsistent processes as well as
required customer training.
Evaluation of company policies and procedures to eliminate waste using Lean
and Six Sigma
Daily contact with customers to resolve quality and delivery concerns as
well as assistance during customer audits
Hands on interaction with quality and manufacturing staff companywide for
quality, process changes, training and delivery schedules.
Developed and implemented an approved supplier list using Epicor Vista ERP
System. Later this was maintained by the purchasing department but audited
by Quality.
Implemented supply chain performance grade cards to eliminate poor quality
and poor performers
Developing new approaches to resolve problems identified during internal
and customer audits.
Essential communication with the Management Team to keep them abreast of
issues and changes
Root cause analysis, process mapping, SPC, control charts, MRB review,
project planning, cause and effect, corrective and preventative actions,
internal and customer audits.
Implemented ITAR in 2009
Responsible for the Quality budget, performance reviews, hiring and
termination of quality staff, tasking document control, quality engineering
and mechanical inspectors on a daily basis
Final authority for quality conflicts
Initiate Quality reports, charts, and analysis for all Quality objectives
in regards to both customer requirements and internal processes
Implemented ISO 14001 in 2009 (Environmental) which resulted in
registration with zero findings.
Final review of quality documents, work instructions, procedures, updates,
and quality training.
2/2008- 10/2008
The Boeing Company, Everett, WA
Quality Assurance Inspector/Customer Coordinator -Responsibilities included
data collection for non-conformances as well as being a member of the
internal auditing team. Skills include extensive training in Lean
Manufacturing, REDARS, wiring schematics and customer oral and written
communications.
Organize, plan, and sequence work for customer with great attention to
detail to ensure all approved work instructions and computer data have been
completed accurately.
Work as part of a team which includes giving and receiving feedback,
assisting others in completion of tasks; communication and interpersonal,
listening, and participation skills.
Liaison for Japanese Airline (JAL) to examine aircraft/aerospace parts,
components, and/or assemblies for conformance with applicable drawings, BAC
specifications, quality standards, FAA regulations, and manufacturing
plans.
2/2002 to 1/2008
Battelle Memorial Institute: Columbus, OH - Inventory Manager & Quality
Fabrication Coordinator. Eight staff members under my supervision as
project specialists and inspectors.
Facilitated our product line (Avionics) in becoming ISO 9001certified to
compete in new market arenas.
Managed and maintained inventory control that housed a value of $4 million
dollars of inventory; COTS and drawing specified machined parts for DoD and
internal R&D projects.
Utilization of 45 suppliers for RFQs to meet schedule, cost, and deliveries
for DOD and government projects
Correlated projects with 4 other product lines (Energy, National Defense,
Health/Life Sciences and Laboratories) with 30 Engineers to facilitate
delivery schedules
Acted as Liaison between our supplier's and Engineers to eliminate
performance and quality issues to maintain on time performance to our
customers
1999 to 2001: Attended College in Washington and Ohio. After being laid
off, I moved back to Ohio to be with family and obtain a AAS Degree in
Computers
3/97 to 5/99: Boeing Aircraft Company: Wichita, KS and Seattle, WA -
Quality Assurance Inspector in sub assemblies and final assembly for the
737, 747 and 777 Boeing Aircraft in Wichita Kansas and Seattle Washington.
Laid off.
. Certification in blueprints, calibrated equipment, Electrical
Resistance Testers, torque wrenches, calipers, micrometers, height
gages indicators, thread gages, and flexes scopes and sealing. Job
duties included inspection of processes, assemblies, final assemblies,
and documentation of all discrepancies. Laid off.
05/96 to 03/97: Utica Part Clinic South, Tulsa, OK. LPN/Medical Assistant -
Injections, e-rays, EKGs, blood draws, lab samples, UAs, standard
physicals, etc.
03/94 to 05/96: Mid-Ohio Surgical, Inc. Columbus, Ohio - Surgical Assistant
- Assisted Surgeons in a patented procedure to eliminate varicose veins.
01/92 to 1/94: Attended Tulsa Community College. AAS Degree in Medical
05/90 to 08/92: McDonnell Douglas Company. Tulsa, OK - Quality Assurance
Inspector for Horizontal Stabilizer on the MD80 and MD11 aircraft. Laid
off.
09/85 to 09/87: Rockwell International: Columbus, OH - Aircraft Mechanic on
Nacelle of the B1-B bomber. Laid off.
02/77-09/85: Thurman Scale Company: Columbus, OH - Assistant Machine Shop
Supervisor - Supervised 10 machinists, 5 deburr team, and finishers for the
fabrication and assembly of Truck Scales. Plant closed in 1987.
Memberships
Strategy +Business
American Society for Quality
Association of Information Technology Professionals
Information Technology Association of America
Columbus State Community College Alumni
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