Customer Service Sales
Resume:
Place 239-***-****
Cape Coral, Fla. (cell)
abmorj@r.postjobfree.com
m
John Gates
Objective To obtain rewarding customer service position in a
wholesale or retail environment. I have experience
handling large and small accounts and dealing with
customers face to face and via
telephone/fax/e-mail. I am very organized and
detail oriented. My ultimate objective day to day
is to provide my customers with the best possible
customer service and to make their experience a
pleasurable one ensuring that they will return
again for repeat sales.
Employment 1986 - 1989
United States Army
Ft. Drum, New York
Position:
M60 Machine Gunner
Awards:
Army Achievement Medal
Expert Marksmen Medal
100 mile road march certificate of completion
Honorable discharge May 5th 1989.
1989-1998
CED/Raybro Electric Supplies
Both Ft. Myers and Naples branches
Position:
Truck driver, Receiving clerk, Warehouse manager,
Counter Sales, and Inside sales.
I have held various positions within the firm I
started out as a truck driver and worked my way up
to the position of inside sales.
Schools:
I have attended both beginning and intermediate
schools for Square D switchgear and motor control
products. We also held weekly vendor-training
classes on various electrical products. I have
taken and passed Square D correspondence courses,
which dealt with electrical switchgear takeoffs.
Duties:
I have performed various warehouse and truck driver
duties and eventually moved up to counter and
inside sales. My duties on the sales desk were
processing customer orders and credits, assisting
with job quotes with my outside sales person and
general customer service and branch duties.
While employed at CED I ran 2 branch inventories
and assisted with various operational and inventory
duties such as inventory prep and sending old and
outdated products back to vendors for credit. I
also assisted with the acquisition process when CED
bought out Raybro Electric Supplies.
1998-2000
City Electric Supply
Ft. Myers, Fla.
Position:
Stores Manager
Schools:
Color Kinetics Light School
The school dealt with a new type of LED lighting
product.
Duties:
Daily processing of orders and counter sales. Daily
processing of all billing for the branch including
stock and special order sales as well as direct
shipment billing. I ordered and maintained the
majority of all stock purchase for the branch and
dealt with the daily operational issues such as
returns, purchasing of consumables for the branch,
dealing with employee's and working with the branch
manager on weekly and monthly sales efforts and
initiatives.
2000-2008
Wesco Distribution Inc.
Both Ft. Myers and Naples branches
Position:
Inside Sales, Construction and Utility
Schools:
Lithonia Lighting School
Cutler Hammer Bid Manager Training
Duties:
I have had a variety of duties with Wesco,
everything from working in the warehouse and on the
counter, to inside sales on both the construction
and Utility desk's. I have aided the operation
managers with their branch duties and have learned
the Wesco computer system intimately. I also have a
good working knowledge of many office type computer
programs. I have purchased both stock and special
orders for the branch at times, and have done many
direct shipments as well. I have been heavily
involved in the job quotation departments for our
customers as well as setting up and maintaining
consignment type accounts for large customers. I
have a variety of relationships with both vendors
and customers in the Ft. Myers and Naples area's
2008-2010
World Electric Supply
Position:
Counter Sales
Duties:
Handle and work with counter customers to fill job
and stock orders, process and handle all cash sale
customers and credit card transactions. Process
customer credits and job account credits. Purchased
special order materials as well as job lot material
orders. Packed labeled and shipped outgoing
packages daily via Fed-ex and backed up warehouse
employees and truck drivers when needed.
Education 1981 - 1985
Cypress Lake High School
General studies
Received Diploma
Graduated in 1985
References Personal Reference's:
Steve Shute
Lehigh Acres, Fla.
Jay Thisted
Cape Coral, Fla.
Cindy Giovanozzi
Cape Coral, Fla.
Business References:
Ron Adams
Swan Electric
Charlie Pianterri
Hallatt Electric
Contact this candidate