SUMMARY
Accomplished, highly motivated technology professional with 5 years
experience focused on business, system and data analysis. Seeking to obtain
a challenging position with the opportunity for professional growth in an
innovative work environment where I may utilize and build upon the skills
and knowledge developed through education and professional experience.
QUALIFICATIONS
- Excellent analytical, problem solving, communication and interpersonal
skills
- Extensive experience gathering information from all components of a
business processes including technology, people, procedures and
translating to technical solutions
- Proven ability to identify business needs and formulate viable
solutions to business problems
- Experience with the system development life cycle including analysis,
design, development, testing and implementation.
- Adept at process analysis and process improvement/reengineering
- Experience with data integration and migration as well as system
integrations
- In-depth knowledge of relational database models with experience
managing and maintaining multiple SQL databases.
- Skilled in data mining and data modification using T-SQL, SQL
Reporting Services, Crystal Reports and other reporting tools
- Proven ability to effectively coordinate and communicate well at all
levels within the organization, including both individuals and groups.
PROFESSIONAL EXPERIENCE
Cowan Systems, LLC. - Logistics and Supply Chain - Baltimore, MD
Business System Analyst July
2005 - February 2009
Senior Business Analyst
February 2009 - Present
- Documented business and system processes, requirements,
specifications, data flows and training manuals
- Served as liaison a between business stakeholders and technical staff
- Effectively trained end users on multiple application enhancements and
modifications
- Maintained and supported core ERP applications and dependent
applications including:
o TMW - Enterprise Transportation Management Software
o Microdea - Document Management Software
o BOOMI - EDI/Data Integration Software
o MAS 500 - Financial Accounting Software
- Regularly performed system upgrades, backups and purges on critical
applications and databases
- Analyzed and evaluated business processes to identify areas for
improvement
- Planned, designed, developed and implemented solutions for complex
business problems.
- Tested and performed data validation for system modifications and
enhancements
- Collaborated with customers, end users and vendors to ensure both
business and technical requirements were met with functional solutions
- EDI Analyst - responsible for the integration,design, development,
testing, implementation and maintenance of all EDI systems
- Performed GAP analysis on numerous business processes to identify
areas for improvement
- Managed multiple projects involving data and systems integration as
well as data replication across SQL databases
- Successfully lead projects involving the integration of acquired
competitors, including all business and technical processes, through
the complete project life cycle
- Assisted business intelligence initiatives through complex data mining
and custom analytics
- Developed and maintained complex reports using SSRS, Crystal Reports,
Excel, T-SQL and others
- Trained technical and analyst staff on a variety systems and
applications. including core ERP systems:
- Responsible for the system architecture and maintenance of the core
ERP software (TMW)
- Managed and lead a group of business, financial and EDI analysts on
numerous projects.
- Designed, developed, modified, and implemented custom T-SQL code for
mission critical applications
- Provided guidance and recommendations to technical team for possible
solutions to a variety of business and system problems.
EDUCATION
Salisbury University, Maryland
December 2004
Bachelor of Science: Business Information Systems
Activities:
Member of the Varsity Lacrosse Team ( 2001 - 2004)
- 2004 All-American honors
REFERENCES
Available upon request