Sales Customer Service
Resume:
Robert John Seibert
Chesterfield, MO 63005
abmjog@r.postjobfree.com
Background Summary
Results oriented business executive with diverse and proven record of
leadership roles in both Fortune 500 and start-up companies. Experienced
manager in business development, sales, marketing and operations.
Strengths include strategic planning, building winning teams, promotional
marketing and an enthusiastic commitment to exceed corporate goals.
Organizational Structuring & Development Of Sales/Marketing Departments
National Sales Force Management
Customer Service Management
Management Of Sales To Higher Education Markets
Business Development Management
Promotional Marketing Programs
Strategic Development Of New Business Opportunities
Consulting Sales For Solutions- Integration Of Network Solutions
Business Forecasting & Analysis
Technical Resource Management
Professional Experience
Culligan International- 2006 - Present
Regional Sales Manager - Responsible for creating a new dynamic sales force
from the ground up. Built a new sales system process for marketing and lead
generation of business to business opportunities. Recruited, hired and
trained the new generation of sales consultants which increased sales 30%
YOY. Built programs to lead and monitor sales strategies for "Quick Start"
success. Developed promotional marketing programs from grass roots
efforts. Built a relationship with WalMart for in store sales solutions.
Increased sales leads by implementing a lead generation marketing team.
Awarded the "President's Sales Contest Winner" attended in Las Vegas.
Matthews Medical Books - McCoy Medical Instruments 2004-2006
Director of Sales - Responsible for managing a direct national educational
sales force with $100 million sales in medical books, PDA software and
medical instruments. Developed strategic sales goals and monitored margin
results to target record growth in higher educational institutions.
Managed corporate relationships with both private and public universities
and colleges. Grew sales at double digit revenue growth at several
universities like Duke, Harvard, USC, Brown, DePaul, Northwestern, and
hundreds of others.
Spearheaded marketing promotions and industry shows with field sales
operations. Implemented sales activities matrix goals for increasing
productivity of the national sales force.
Grew sales force by 30%
Grew double digit growth in PDA software
Williams Communications 1999-2004
Western Regional Manager - Responsible for directing 14 million dollar
sales quota of solution integration services to wholesale
telecommunications accounts. Responsible for large tactical sales account
teams providing consulting services for design, engineering, and
construction services of high speed telecommunications networks. Developed
new marketing business plans for DOT-COM companies to get jump start
networking. Spearheaded nationwide implementation of Winstar's fiber
network. Managed new account sale for wireless ship to shore network.
Exceeded sales targets by 20% for three consecutive years.
Channel Sales Director - Responsible for Channel Sales in multi-state
territory for pre-IPO, CLEC and DOT-COM accounts. Developed organizational
planning for sales, marketing and customer support in cultivating new
partners. Built multi-state network of channel sales partners to exceed
corporate growth goals by 18%.
Winner of National Sales Awards
AT&T Wireless 1996-1999
Sales Director Global Accounts- Directed all sales and staff support teams
for Global Accounts. Responsible for new market launches, building a
customer support team in new markets, program management of large corporate
accounts, retail operations, enterprise acquisition revenue and renewing
existing revenue term agreements.
Exceed sales goals by 134% of target
Received Vice President National Sales Award in 1998
Responsible for 4,000 activations per month
Property and store location selections for new market launch
Built customer service and program management groups
Launched 30 retail stores in several new and existing markets
Created marketing plans for promotional events
MCI/WorldCom 1987-1996
Branch Manager Central Region Major Accounts 1993-1996
Directed branch sales in national and major accounts for several states.
Responsible for pre and post sales activities of major and national account
sales representatives. Achieved muti-year sales growth from $200 million
to $300 million averaged 25% each year.
Midwest Data Sales Manager 1990- 1993
Managed carrier sales and large enterprise accounts for backbone ATM and
frame data networks. Overall average yearly quota exceeded by 125%
Branch Sales Manager for MCI 1987-1992
Directed sales teams of 20-30 account managers and customer service teams
to support the largest enterprise accounts. Responsible for business
development planning of new and existing revenue streams.
Managed event promotions for "C" level business executives.
Achieved "Chairman Inner Circle Award" four years
Achieved "Circle of Excellence Award" eight times
Education
Aurora University B.A. Major: Economics Minor: Marketing
Allis-Chalmers Executive Masters
Real Estate License - Missouri
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