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Project Manager Customer Service

Location:
Austin, TX, 78717
Posted:
July 03, 2010

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Resume:

MAJOR D. BURSEY, JR.

Austin, Texas *****

(Home) 512-***-**** (Cell) 512-***-**** (E-Mail)

abmgs5@r.postjobfree.com

Logistics Project Manager

Award-winning former Naval Logistics Officer, with substantial

government / private sector work and educational credentials, stands

ready for next mission.

Core-Strengths include:

PMP Certification (Dec. M.S.S.M./ B.S. Degree Leadership/ Managerial

'09) (Accounting) Abilities

Written/ Oral Team Building Problem Solving/

Communication Skills Decisiveness

7+ years Manufacturing 5+ years Supply Chain Inventory Management

Ops. Planning

Experienced in forecasting material requirements; using MRP;

processing engineering changes orders; monitoring suppliers'

performance; and working with engineering departments to acquire first

article materials. Negotiated contracts as a Naval logistics officer.

In addition, developed, maintained and reported Key Process

Indicators, as well as developed, maintained and controlled

departmental budgets. Completed Red Belt Kaizen Training, using Lean

Six Sigma tools and methodology.

PROFESSIONAL EXPERIENCE

RYDER INTEGRATED LOGISTICS; Austin, Texas

Logistics Project Manager, 2005 - 2009

Earned promotion to Logistics Manager and was awarded oversight of two

key warehousing operations, comprising 11,700 line items valued

greater than $14.2MM. Supervised 30 employees/+60% temporary

workforce.

* Exceeded inventory requirements, yielding 98%+ inventory accuracy.

* Reduced cycle times for kitting materials by 20%, through streamlining

procedures and cross-training employees across all operations.

* Provided outstanding customer service, by meeting 100% on-time

delivery for internal shipments, while yielding a +99% accuracy rate

for material shipments.

* Achieved an outstanding safety record, with no safety violations

reported for my operations.

RANDSTAD; Austin, Texas

Project Manager, 2005

Managed a project transition for new business start-up. Business

operations included kitting, inspecting, and shipping materials for

Applied Materials' international customers - i.e., China, Europe, and

Japan.

* Accomplished on-time delivery for special project.

* Received recognition from senior management for successfully

transitioning new business. "It was the 'best' project transition

that I have seen at Ryder!" - Ryder Quality Manager (Austin)

ADECCO; Austin, Texas

Project Manager, 2004 - 2005

Contracted for one year to Applied Materials as "Process Control

Project Manger" for Systems Enhancement Solutions (SES) Group.

Developed, implemented, and trained material procedures.

* Reduced $1.2MM backlog for Return to Stock (RTS) material.

* Decreased missed shipments from nearly 300 per week to less than three

per day, by installing control procedures between receiving buildings

and material warehouse.

* Eliminated backlog for damaged material, with 500+ line items valued

greater than $850K.

* Achieved 98% line count and 99.6% dollar accuracies by managing

physical counting for inventory. SES Group was exempted from the

following inventory count, due to aforementioned outstanding results.

APPLIED MATERIALS; Austin, Texas 1995-2003

Master Scheduler, 2000 - 2003

Forecasted material requirements for two major manufacturing groups -

ENDURA and CPI (Copper, Physical Vapor Deposition and Integrated

Systems). Trained junior master schedulers and buyers.

* Helped project managers ensure 'on-time' delivery for system

shipments.

* Saved thousands of training dollars by creating on-the-job training

program for: parts identification; manufacturing cleanroom protocol;

warehouse and logistics operations; and material replenishment

procedures.

Logistics Manager, 1997 - 2000

Managed largest Resupply operation at AMAT. Logistics included: cycle

counts for inventories (3,400+ inventory line items); material receipt

and storage; lineside replenishment for manufacturing floor;

decontamination operations; damaged materials reporting (DMR); and

customer services. Supervised 49 employees/ 70%+ temporary.

* Coordinated transition between MM3000 and Oracle databases.

* Exceeded inventory requirements for parts location (96%) and dollar

accuracy (99%) respectively.

* Reduced Damaged Material Reporting (DMR) 80%.

* Decreased cycle time from 8 to 2 hours by streamlining processes to

replenish non-standard parts.

Project Manager, 1997

Led Cycle Count Team for Inventory Accuracy Project with six employees

and two certified public accountants.

* Improved inventory accuracy from approximately 55% to more than

95% for resupply warehouses.

* Implemented first one cycle count program throughout all

manufacturing sites.

* Met or exceeded every project objective including: (1) developed

detailed policies/procedures; (2) wrote ISO 9000 instructions;

(3) trained personnel in cycle counting material, reconciling

inventory discrepancies, and reporting cycle count results.

* Identified as key player in Inventory Accuracy Team being

selected the "Q4 Quality Award Winner."

Senior Inventory/Production Control Planner, 1995 - 1997

Mastered inventory and production planning functions including:

Engineering Change Orders, MM3000 System, MRP, inventory tracking and

analysis, material expediting, material ordering process, work order

management, excess/obsolete reporting, and production scheduling.

Trained junior planners.

* Enabled $436K in excess inventory being returned to vendors by

analyzing and resolving build of material (BOM) problems.

* Prevented Applied Materials from losing revenue for six systems

totaling approximately $7.2M at 1996-year end through

initiative, resourcefulness, and decisive actions.

* Improved Manufacturing's "on time delivery" by streamlining

procedures for material replenishment.

* Developed first backflush training classes and co-authored

backflush ISO 9000 work instructions.

DEPARTMENT OF THE NAVY

Assistant Executive Staff Office/Aviation Logistics, 1991 -1994

Directed procurement, transportation of materials, facilities and

personnel for six major Naval Air Stations in Western Pacific and

Indian Oceans. Administered long-term projects. Supervised 24 local

staff.

* Increased efficiency in Logistics by restructuring financial

operations, labor, and logistics functions.

* Helped achieve overall grade of Outstanding by coordinating

command's manpower efficiency review.

* Created audit review board, providing financial controls and

upgrading accounting procedures.

EDUCATION

Masters of Science (Systems University of Southern California

Management)

Bachelor of Science (Accounting) Florida A&M University

Cum Laude

PMP Designation (Dec. 2009) Consulting Solutions Project

Management School

Logistics School of Management United States Navy

Comptroller School United States Air Force



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