SriRekha Potturi
972-***-**** Six Sigma Green Belt Trained
abm681@r.postjobfree.com Project Management Professional (PMP)
Summary
• Proven leadership capabilities in identifying opportunities and providing cost effective
solutions using Lean and Six Sigma methodologies and Best Practices.
• Experienced in Root Cause Analysis techniques like Fishbone, Pareto, FMEA etc.
• Proficient in Business Process Management activities like Design, Modeling,
Execution, Monitoring and Optimization.
• Excellent written and verbal communication skills, collaborating, building and leading
effective cross functional teams to achieve corporate goals.
• Experienced in Requirements development processes like defining Use Cases, Swim
lanes, Activity diagrams, and process flow diagrams, Requirements management
processes like Traceability Matrix, Change Control, and Change Impact Analysis.
• Quality driven approach in eliciting and prioritizing business requirements using
techniques like Voice of Customer, CTQ trees
Technical Skills
• Proficient in industry standard technologies like UML, MSVisio, MS-Project. MiniTab,
Oracle10g, SQL Server 2000/2005, SSRS, SQL Queries, PL/SQL, T-SQL, Stored
Procedures and Functions,SalesForce, VB.NET, ASP.NET, IIS, SMTP, MIME, LDAP,
XML
Knowledgeable in ACE, HL7
Professional Experience
Jan 2008 – Sept 2009
Project Lead - Med-Edge Healthcare Group, TX
• Collaborated efforts of cross functional teams from Billing, Telecom, IT, Facilities etc to
streamline physician practice integration activities like startups and moves. Used MS-
Project to track and deliver at tollgates.
• Led the IT development effort towards implementing an integrated Order Management
system in .NET to effectively track ancillary appointment orders resulting in enhanced
Physician Productivity.
• Developed Process Maps in Visio to document Physician Practice Integration cycle,and
Patient Order lifecycle .
• Reviewed existing business processes for potential failures and identified oppurtunities
for improvement.
• Resolved Workflow Conflicts by conducting workshops for cross functional teams.
• Ensured stakeholder engagement by establishing effective communications
strategy.
• Worked with multiple IT teams to streamline Patient Report delivery mechanisms across
various ancillary systems like PACS, TeleRIS and diverse transcription agencies,
enabling the physicians to have a single portal to access Patient Results.
• Provided technical insight and Business process knowledge to the Training team to help
develop Customer Training Modules.
• Presented new system features and provided technical expertise at Customer Training
Sessions.
• Established data feeds to Scheduling and Billing, Marketing Systems using SQL Server
2005, Sales Force to maintain data integrity across systems and promote quality BI.
August 2004 – December 2007
Systems Analyst - GE Commercial Finance (Xerox Capital Services), TX
• Enhanced collection efficiency by extending features of the Collection Management
system, to include Auto Dialer capabilities, knowledge based assignments, Blended
Agent environment by mapping processes, designing and developing software using
VB.NET and Oracle
• Coordinated with cross functional business teams to streamline process workflows and
improve business efficiency by eliminating non-value added activities using technology.
• Implemented six sigma methodology to gather, prioritize, analyze CTQ business
requirements and preparing functional specification for the development team.
• Integrated third party telephony product SERDialer into custom software
• Implemented Call Volume metrics for Auto Dialer initiatives enabling the business to
better manage collection call campaign strategies using Oracle database, PL/SQL
Queries and ASP.NET
• Architected and implemented Dallas CBC Intranet communications portal using
ASP.NET
• Designed web based Internal Paperless Order Entry System (IPOE) enabling Internal
Customers of Xerox as well as Xerox Authorized Agents to place equipment orders using
ASP.NET
• Established data feeds from Mainframe to Oracle database enabling Business
Intelligence Application development.
October 1998 – April-2004
Consultant, JP Morgan Chase Inc, NY
• Conducted User requirement analysis for Loan Loss Assessment Information System
and enhanced productivity, by automating established user practices using VB.
• As a team Lead, coordinated with various departments, for preparation of inventory,
remediation, re-implementation of data files with date sensitivity.
• Developed automated password reset system to facilitate unlocks and get new password
in the windows 2000 environment using technologies ADSI, ASP.NET web services,
Oracle 8.1
• Designed and developed Request management system using ASP.NET web services
technologies.
• Developed support utilities in VB and VBA for user departments to enable a smooth
transition from non-compliant to Y2K-Compliant system.
Previous Employers
GTE Labs, TCIL BellSouth International.
Academics
• Post Graduation in Management Information Systems and Computer Applications, Osmania
University, India.