CHIP R. BURGESS
**** ******* ******, **********, **** 45211
513-***-**** (Home) 513-***-**** (Cell) ( abm3ao@r.postjobfree.com
GENERAL MANAGER ( SALES/MARKETING MANAGER
New Business Development Multi-Industry Expertise Capital Equipment
Management
Project Management Original Equipment Manufacturing Sales &
Distribution Product Marketing
Strategic Planning Financial Management/Budgets Cash Flow Projections
P&L Management
Team Leadership Territory Development Automobile Industry Management
Customer Service
Dynamic and forward-thinking business leader with over 20 years of hands on
experience directing multiple companies to success through expert
management of all facets of financial, operational, sales and marketing
activities. Delivers growth and profitability through targeted efforts to
reach potential customers, while confidently partnering with strategic
allies and executives to promote products and ensure ongoing business
integrity and strength.
o Senior-Level Leader and Revenue-Builder: Successful history generating
exponential profits and growth in diverse environments, as both an
entrepreneur and corporate executive.
o Innovative and Strategic Thinker: Develops comprehensive short and long
term plans to propel both start-up enterprises and established companies,
with a reputation for sharp analysis and a keen ability to recognize and
resolve challenges and potential obstacles.
o Creative Sales and Marketing Expert: Designs and implements multi-faceted
initiatives to support product recognition and growth. Recruits and
builds top-performing sales teams who contribute to increased development
and the capture of new business opportunities.
PROFESSIONAL EXPERIENCE
OHIO UNDERGROUND, INC. (DBA DITCH WITCH OF OHIO), Cincinnati, Ohio ( 2005-
2008
Construction equipment dealership targeting underground utility businesses.
Annual sales of $10M-$15M.
Rental Manager (2007-2008)
Directed operations related to equipment rental. Established and grew
strong customer base and provided training and advice on equipment use.
Created budgets, standardized operating procedures, and developed
compensation strategies for sales representatives. Designed proactive
marketing strategies, solicited new business, and participated in key trade
shows to advance company and product visibility.
Sales Representative (2005-2007)
Managed sales activities for Cincinnati/Northern Kentucky, and Southeastern
Indiana territory. Prospected and developed new business, demonstrated
equipment use, and provided sales training to rental stores and
contractors. Prepared sales proposals, negotiated contracts, and arranged
financing.
Selected Accomplishments
. Grew sales more than 1150% in just 6 months from less than $20K to
$250K+ through start-up of a dedicated rental operation. Focused on
maximizing yield by refining systems, procedures, and strategies.
. Optimized potential business opportunities through creation and
development of a marketing database of 1700 contractors that segmented
prospects and matched them with product types. Merged with mapping
software to improve prospecting effectiveness.
. Advanced company reputation and sales through launch of a market
penetration strategy that weakened competitors' dominance and
supported rent-to-sell initiatives.
. Established profitable relationship with key apprentice organization,
Cincinnati Masters Plumbers, and delivered successful presentations to
both general members and business owners.
CHIP R. BURGESS ( Page 2 ( abm3ao@r.postjobfree.com
PROFESSIONAL EXPERIENCE CONTINUED
BURGESS TRAVEL CONSULTANTS, Cincinnati, Ohio ( 1998-2005
Full-service travel agency targeting leisure travel customers, with $1M in
annual sales.
President
Incorporated and built agency from the ground up, franchising with and
supporting marketing efforts of Carlson Wagonlit Travel. Selected and
deployed key systems (Worldspan for reservations, TRAMS for accounting),
and managed all financial affairs of company. Recruited and hired staff,
authored employment manual and policies, and prepared payroll. Established
vendor relationships, planned and executed promotions and advertising, and
solicited commercial accounts. Directed all finance and operational
activities, including fiscal planning and management/oversight of daily
business activities.
Selected Accomplishments
. Established and grew successful company from scratch; wrote a
comprehensive business plan which was used to secure the franchise and
$150K in working capital.
. Achieved impressive sales growth: 202% and 128% in the second and
third years, while increasing revenues 239% and 132%.
. Advanced operations through use of system that automatically
integrated website booking transactions into general accounting
entries. Additionally, implemented vital systems for reservations and
document generation.
SKILLCRAFT SHEETMETAL, INC., Burlington, Kentucky ( 1995-1997
Sheetmetal fabricator specializing in high-precision laser-cut parts for
OEMs and manufacturing contractors. Annual sales of $9M.
Vice President, Sales & Marketing
Guided Board of Directors in development and implementation of overall
strategic business and marketing plans with accountability for gross ($7M)
sales and profitability. Directed team of 10 marketing personnel including
6 independent sales representatives. Represented company to high-level
sales and business contacts, and at trade shows and business associations.
Advised President on key managerial accounting issues.
Selected Accomplishments
. Played key role in securing a $10M+ contract for a sister company with
the top global ATM manufacturer (AT&T/NCR). Recognized a critical flaw
in original business plan, then restructured it, presented it and
closed the deal that ensured optimum profitability and positive cash
flow through start up.
. Increased sales revenue 43% over 1995 levels through establishment of
a high-performing network of independent sales representatives and
standardization of contractual agreements.
. Boosted sales volume nearly 175% by focusing Skillcraft's resources
and marketing efforts on business opportunities with the greatest
potential for profit.
. Expertly conducted key financial analysis of P&L statements and
balance sheets, including comparative evaluation to industry
standards, referencing Robert Morris and Dunn & Bradstreet data.
CAREER NOTE: Previous roles include Director of Administration for American
Laundry Machinery, Inc., General Manager for RapidService Company, Program
Sales Manager for The Hess & Eisenhardt Company, Territory Manager for
WellsFargo Armored Services Corp., and City Manager District Manager
District Service Manager Field Sales Representative for Jeep Corporation.
EDUCATION/TRAINING/CERTIFICATION
Master of Business Administration, Executive Program, Xavier University,
Cincinnati, Ohio
Bachelor of Arts in Economics, Wabash College, Crawfordsville, Indiana
Management Essential Certificate, AED University Managers Conference 2008
TECHNICAL SKILLS
Microsoft Office Word, Excel, PowerPoint, Access and Outlook ( ACT Contact
Management software
Accounting Applications: NDS, TRAMS, MetalSoft, FabriTRAK, QuickBooks