Project Manager
Resume:
Kathy Donlin-Shore RN
Twinsburg, OH 44087
abm2rk@r.postjobfree.com
EXPERTISE
. 6 years of Healthcare IT Leadership in Electronic Health Record
implementations
. EpicCare Inpatient Physician Liaison - Order Set/Clinical Content
development
. EpicCare Inpatient ClinDoc design, build, and validation
. EpicCare Ambulatory Team Leadership - Specialty Clinics
. EpicCare Test Team - Patient Access Revenue Cycle Inpatient
. EpicCare Team Leadership - Order Transmittal and Printers
. Strategic Planning with EpicCare Inpatient Project and Advisor to
Leadership
. Inpatient Physician Workflow analysis and Physician Adoption
. Project Management Delivery Excellence
. Strategy and Change tools for maximum optimization of the goals of
Patient Safety and Process Improvement in Healthcare IT
implementations
PROFESSIONAL HISTORY
IBM Global Business Services - Healthcare
Senior Consultant - Strategy and Change 7/1/2005 to
present
Business Analyst 10/31/09 to 12/5/09
HIPAA-2 D.0 Compliance Project - Express Scripts Inc. St. Louis, MO
. Gap Analysis of HIPAA2 D.0 compliance in Financial Services - COB
Physician Liaison 1/1/08 to 7/31/09
eHealth record - EpicCare Inpatient Project, Sutter Health - Sacramento,
California
. Delivered 55 Specialty Physician Order Sets for go-live, validated and
approved
. Managed 4 clinical IT resources in collaboration with Physician
Leadership
. Managed/Facilitated weekly Clinical Content meetings with 4 groups of
specialty physicians from across health system to gather requirements
for Order Sets, Clinical Documentation, and Preference Lists
. Identified Physician Workflows and established Standard Best Practices
. Designed and built Order Sets using Zynx; built Order Sets in EpicCare
Inpatient
. Issue and Risk Management - resolved Clinical Content build issues
with project teams, physician leadership, and Epic Application
Managers
. Arbitrated Physician clinical content decisions to focus on System
Standard
. Collaborated daily with project teams - Orders, Pharmacy, Radiant, and
ClinDoc
. Functional and Unit testing of EAP/ERX orders prior to use within
Order Sets
. Managed Physician Command Center for 12 hour shifts during 6 week go
live
. Software and Technology: Zynx, TrackStudio, Sharepoint, Excel, Word,
PowerPoint, Webex, Telepresence, Magik, MS Project, Mercury
IBM Project Manager of Record - Sutter Health 3/1/08 to
12/31/09
. Project Management of 8 projects, including financials, forecasting,
documentation, on-boarding, issue resolution, status reporting, client
communications, and Delivery Excellence; Facilitated improvement of
client rating from Red to Green
Senior Business Analyst Choplink Strategic Planning 7/1/07
to 12/31/07
Children's Hospital of Philadelphia
. Strategic Advisor to Project Director for EpicCare Inpatient Model
System project
. Provided clinical and operational analysis to IT Program Leadership
. Advisor for project governance, assisting in definition of charter,
scope, project teams/resourcing, reporting structure, communications,
and workshop design
. Advisor in design of custom tracking tools for integrated issue
management
. Interim Radiant Team Lead during initial Workshop sessions
. Collaboration with Business Architects in resolution of integrated
clinical design issues between EpicCare Inpatient and Ambulatory
projects
Team Lead Order Transmittal/Printer Project 6/1/07 to 6/31/07
CHOP Patient Access Revenue Cycle Project (PARC)
Test Team Analyst - CHOP PARC project 4/1/07 to 6/1/07
. Script testing for Cadence, Prelude, ADT, integrated scripts and
defects management
Team Lead Audiology 3/1/06 to 3/31/07
CHOP Epic Ambulatory Implementation - Specialty Clinics
. Facilitated design/build/validation sessions
. Conducted site/hardware assessments, workstation build, order
transmittal analysis, integrated multi-role workflow analysis
. Managed team of 5 builder/analysts, 3 with no prior EpicCare
experience
. Assisted Trainer in design of End User training; supported training
sessions
. Managed 3 phase rolling go-live, over 3 months, with 15 support
resources, covering 6 sites, 5 of them remote sites, in sync with ENT
go-live
System Analyst ClinDoc Team 7/1/05 to 3/1/06
EpicCare Inpatient Implementation, Premier Health Partners, Inc., Dayton,
OH
Healthlink Inc. Engagement
Senior Consultant, Healthlink Inc., Houston, TX 1/1/05 to
7/1/05
System Analyst ClinDoc Team 3/1/05 to 7/1/05
EpicCare Inpatient, Premier Health Partners, Inc., Dayton, OH
Additional Employment - Cleveland, OH
NI Healthcare Resources, Cleveland Clinic Foundation 3/03 to
12/04
The Hogan Group, Inc, Senior Recruiter, Pharmaceutical industry 2002 to
2003
Litigation Management, Inc., Staff Development Coordinator 1993 to
2001
Edgell Communications, Managing Editor/Freelance Editor 1984 to 1993
Metro General Hospital, Supervisor of IV Therapy 1983 to 1984
Education
Associate Degree in Applied Science, Nursing Major
Youngstown State University, Youngstown, OH
RN licensed in the State of Ohio
EpicCare Inpatient Training
. ClinDoc, Procedure Orders, Med Orders 2005
. Decision Support Masters 2009
IBM Training: Project Management, Delivery Excellence, Consulting
Profession Methodology, HIPPA2 and Payer projects, Patient Centered Home,
Analytics, Core Competency, Client Services Methodology
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