Customer Service Manager

Janice A. Laurenti

***** ******** ***

661-***-**** Home Lancaster, California 93535

661-***-**** Cell abm07a@r.postjobfree.com

Profile Statement

An accomplished, problem-solving professional with substantial experience

in areas of accounting, government contracting, and internal auditing.

Driven accountant with innate analytical and interpersonal skills necessary

to successfully work independently in a fast-paced, demanding environment

focused on the goals and objectives of the organization. A team player

willing to work above and beyond the job specifications who possesses the

time-management and organizational skills necessary to streamline

efficiency and productivity. Excellent oral and written communication

skills. Extensive knowledge in areas of the Sarbanes Oxley, (SOX) Federal

Acquisition Regulations (FAR) and the Financial Accounting and Standards

Board (FASB) principles and concepts, as well as work closely with the

Defense Contracting Auditing Agency (DCAA), Defense Contract Management

Agency (DCMA). Currently pursuing CPA certification and attestation

licensing.

Work Experience

Accounting

> Responsible for the AR Dept, including but not limited to: cash

posting and projections, billings incluing T&M, CPFF, FFP and

commercial contracts, invoice reconciliations, WAWF entries.

> Reconcile rejected invoices with DFAS, review contract CLIN/ACRN

structure for accuracy

> Responsible for training and mentoring new personnel relative to A/R

policy and procedures, internal controls, AR functions, and overview

of employee role and responsibilities.

> Perform special projects assigned by Finance Manager

> General ledger account analysis and subsidiary ledger reconciliation

(A/R) Deltek GCS Premier.

> Assist with month-end, qtr-end, and yr-end closing processes,

including timely and accurate preparation of journal entries, SOX

quarterly requirements,

> Analyze customer financial condition and authorize customer credit

lines. Review applications for new accounts. Review D&B reports,

Supervise staff of three as Acting Credit Manager

> Provide customer service and develop relationships with

internal/external customers and suppliers. Review applications for

new accounts. Review D&B reports

Contracts

> Familiar with DFAS, MOCAS, IAPS, FAR, and DFAS. Keen attention to

detail, audit disbursement history to resolve reconciliation issues.

Discovered erroneous interpretation of G900 clause and initiated

corrective action resulting in Modification changes.

> Review POP expirations, CDRL requirements, ACRN/CLIN billing

structure, WAWF requirements.

> Work closely and professionally with DCAA and DCMA to perform proposal

audit reviews and contract closeouts reviews.

Auditing

> Perform monthly/quarterly balance sheet reconciliations

> Established process improvement procedures in the deficient Ship-2-

Bill system. Communicated findings and presented alternative means for

resolution, decreasing the risk of loss for company.

> Designated as Lead Auditor for site's SOA Internal Controls Self-

Assessment Audit. Collaborated with process owners and Value Center

Internal Auditor all audit test findings. Presented to senior

management with recommendations for corrective actions.

> Complete accounting contract closeout package to be submitted to DCAA

for review.

Work History

> ITT CORPORATION - Associate Accountant 2004 - Present

> California ISP - Bookkeeper 2000 - 2004

> Lex Computer Systems - Credit Analyst/Asst. Credit Manager 1998 - 2000

> Stay at Home Mom - 1981 - 1999

> US Navy - Hororably Discharges - 1980 - 1981 - Honolulu, Hawaii -

CINCPACFLT Liaison Office

Awards & Certificates

> ITT Corporation - Electronic Systems - Excellent Award

> Defense Acquisition University (DAU) Government Contracting

Certificates

Formal Education

> University of Phoenix - Bachelor of Science in Business - Accounting

- June 2009

> Antelope Valley College - Certificate - Business Management

Other Skills

> Deltek GCS Premier, QuickBooks Accounting Systems, Microsoft Office

(Word, PowerPoint, Excel, Access)

Professional Memberships, Affiliations, Volunteer Organizations

> Institute of Certified Public Accountants - Member (AICPA), California

Certified Public Accountants - Member (CalCPA), Institute of Internal

Auditors - Member (IIA), Volunteer - The William J "Pete" Knight

Veteran's Home - Lancaster, CA, Volunteer - Special Olympics -

Lancaster, CA

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