Quality Assurance Manager
Resume:
James Olsen
Roland, Oklahoma 74954
(918) 427 - 4330
SUMMARY OF QUALIFICATIONS
. Degreed professional with management and quality assurance experience in
the poultry and beef industry
. Excellent communication skills as demonstrated by interfacing with co-
workers, government officials, suppliers, customers and management and
line workers at all levels
. Knowledge of written and spoken Spanish
PROFESSIONAL EXPERIENCE
Simmons Foods, Van Buren, Arkansas
2009
Technical Services Manager (October, 2009 to March, 2010) at Van Buren,
Arkansas. processing facility
Maintenance and development of quality and food safety programs.
Hiring and maintenance of a staff of twenty . five. Worked
with sales, R@D and food service restaurant customers.
Cargill Meat Solutions, Booneville, Arkansas
2008
Technical Services Manager (February, 2008 to October, 2009) at Booneville,
Arkansas. processing facility
Maintenance and development of quality and food safety programs.
Hiring and maintenance of a staff of twenty . five. Managed
FSA audit from USDA. Worked with new plant manager as an agent of change.
After plant burned . . down, I worked in Corporate Technical Services
and specifications.
Shady Brook Farms /Cargill Turkey Products, Dayton/Timberville, Virginia
1999-2007
Quality Assurance Manager/Supervisor (August, 2000 to February, 2008) at
Dayton, Va. slaughter facility
Maintenance of NTI, TQC and other quality and food safety programs.
Development and
implementation of new quality programs. Maintenance of a staff of
eight technicians on second shift.
Training and development of staff in computer skills, team building
and TQM philosophy.
(Note - Due to company acquisition and reorganization, this title was
changed to supervisor.)
Quality Assurance Senior Supervisor (March - July, 2000) at Dayton, Va.
slaughter facility
Maintenance of NTI, TQC and other quality and food safety programs.
Development and
implementation of new quality programs. Maintenance of a staff of
seven technicians.
Training and development of staff in computer skills, team building
and TQM philosophy.
Quality Assurance Supervisor (1999-2000) at Timberville, Va. further
processing/cooking facility
Maintenance of TQC program as well as other quality and food safety
programs. Development and
implementation of new quality programs. Maintenance, training and
development of a staff of three
technicians.
Perdue Farms, Bridgewater, Virginia 1992-
1999
Quality Assurance Supervisor (1996-1999)
Overseeing TQC program. Implementing Standard Operating Procedures.
Assisting with development
of HACCP program. Interfacing with USDA, plant and corporate
management, suppliers and
customers. Maintenance, training and development of a staff of
twelve technicians on two shifts.
Research and Development Technician (1993-1996)
Assisted Senior Food Scientist with the development of new products.
Interfaced with production
associates and plant management. Oversaw tests at other plants
within and outside of Perdue.
EDUCATION
Cargill Training Courses 2000-2007
Courses: Cargill Leadership Model, Drug and Alcohol Policies,
Corporate Food Safety, Safety and Loss Control Management, PMP training,
Knocks blocks (Integrated Process Management), SQF, Beef 101
Shady Brook Farms Computer Training Courses 1999-
2000
Courses: Outlook, Windows 95, Excel-Worksheets, Excel-Charting and
Organizing Data
Blue Ridge Community College, Weyers Cave, Virginia
1995-1998
Courses: Statistical Quality Control, Computer Applications in
Business, and Introduction to
Computer Usage
Kingsway Missionary Institute. Diploma: Spanish Language Course
1988
Free Gospel Bible Institute. Diploma 1987
State University of New York at Albany, Albany, New York
1984
Bachelor of Science, Business Administration; Cum Laude
Nassau Community College, Long Island, New York 1982
Associate of Arts, Liberal Arts
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