Manager Engineer

Michael P. Langan

*** ******* ***** ******( Little Elm, TX 75068

Cell: 214-***-****

E-mail:

ablzfw@r.postjobfree.com

Professional Experience

Operations/General Manager ( Sales Engineer Manager (

Customer Service/Engineering

Leadership Development(Operations Management(Significant Business

Growth(Performance and Quality Standards(P&L Management/Budget

Planning(Engineering and Manufacturing(

Customer Support and Satisfaction

Sales Engineer Manager, JKD Products Inc

2008-present

Company: JKD Products-a supplier/manufacturer of trailer components for

OEM's. Souring all product from overseas and stocking product in a

warehouse, i.e. electrical harnesses, lights, break-away switches, toggle

switches...etc.

. Contacting and maintaining existing and new OEM accounts for the truck

and trailer industry, Territory includes entire United States,

traveling 70% per month.

. Producing AutoCAD schematics, costs and prices on site with customer

for immediate turn-around. Hands on installation of our product at the

customer locations.

. Designing new dies, aluminum, stainless steel, for the production

environment based on customer requirements and demands. Introducing

these new product lines to existing customers to increase account

revenue

. Selling LED and Incandescent lighting to current and new OEM's,

sourcing all lights overseas and packaging with overall product.

General Manager/Operations Manager, Phillips Industries

2000- 2008

Company: Phillips Industries, a manufacturer of components for the

tractor/trailer industry. Consisting of 4 manufacturing plants and two

warehouses located across the United States, Mexico and China.

Manufacturing electrical harnesses, glad-hands, coiled cables,

sockets/plugs, cushion clamps, muffler/mud flap brackets...etc.

. Directed and Managed 120 direct employees and 15 indirect employees in

a manufacturing environment for the truck and trailer industry.

Reducing direct employees to an all time low of 70, managing to

continue production as same level for customer satisfaction. $23

Million annual revenue division

. Increased net profit from an average of 2% to a consistent 4-11%

profit on a monthly basis, by reducing headcount, analyzing the P/L

statement and increasing the production throughput.

. Introduced manufacturing techniques and adapted specific requirements

and environments by reducing cost reductions and manufacturing cycle

times. Utilization of kanban, 6S, Toyota Way concepts and Demand Flow

Technology principles.

. Interview, hire, train and dismiss personnel; performed evaluations

and decided on salary increases and promotions; enforced a small

amount of OSHA regulations as required

. Served as primary point of contact for top 20 key accounts, all levels

of company personnel, corporate management and sales reps throughout

United States, Canada and Mexico, ensuring customer satisfaction, and

account retention.

. Continued as a Sales engineer throughout my career, visiting, cold

calling and engineering product for new and existing customers.

Regional Sales Engineer Manager, Phillips Industries

1994-2000

Company: Phillips Industries, a manufacturer of electrical components for

the tractor/trailer industry. Consisting of 3 manufacturing plants and two

warehouses located across the United States, Mexico and China.

Manufacturing electrical harnesses, glad-hands, coiled cables,

sockets/plugs...etc.

. Territory included Midwest and west United States,

contacting/maintaining new and existing OEM accounts for the truck and

trailer market.

. Participated in trade shows, speaking with potentially new customers.

. Increased Sales significantly by one customer per month for a period

of a year and half, introducing the company to a new trailer market,

prior to becoming the General Manager

. Produced AutoCAD schematics, costs and prices on site with customer

for immediate turn-around. Designed and patented new dies for the

production environment based on customer requirements and demands.

. Implemented partnership with Light manufacturer to sell with existing

product. Utilizing, LED, Incandescent, Fluorescent lighting products

for the trailer industry.

. Supporting the entire sales force, traveling across U.S., Canada and

Mexico, performing any engineering function as well as hands on

installation of our product at the customer locations.

Education

Associates Degree

Dale Carnegie Training/Certificate

Technical Knowledge

AutoCAD, Windows, Excel, Word, Acrobat, PowerPoint, MS-DOS, Symix

Certified, Made 2 Manage

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