Customer Service Sales Representative

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Objective: To secure a position as a Human Resource Advisor,

Administrative Assistant or Customer Service in a well

established business where my skills of conflict resolution,

interpersonal communication, and effective group interaction can

be contributed.

Education: Tiffin University Tiffin,

OH

. Completing coursework for a Bachelor Degree in Business

Administration.

. Current GPA: 3.0

. Graduation Date: March, 2012

ITT Technical Institution

Toledo, OH

. Associates Degree in Applied Science

Major Business Administration

. Honors Graduate

. Graduated December 17, 2009

. GPA: 3.66

University of Toledo August 2004 to January 2007

Toledo, OH

. Completed coursework for a Bachelor Degree in Business

Administration.

Experience: Universal Marketing Group January 2010 to June 2010

Toledo, OH

Marketing Sales Representative

. Provide Customer service to our consumers.

. Provide detailed information about product to the consumer.

. Data entry when placing a consumers order.

. Closing sales are 18% to 23% during an eight hour shift.

. Work with Filepro, Outlook, and Internet daily.

Wal-Mart November 2008 to January 2010

Toledo, OH

Money Center Representative

. Operate cash register with peripheral electronic data

processing equipment.

. Use Money Gram procedures and policies.

. Help decrease the rate of money laundering through Money

Gram.

. Provide excellent customer service by enhancing the

customers visit.

. Payroll, Government, and Tax check cashing.

. Handle large amounts of cash transactions.

Advance Engineering November 2007 to May 2008

Toledo, OH

Manufacturing

. Lead assembler.

. Packaged pallets of 600 parts and shipped them to customers

and clients.

. Increased production by completing over the rate.

Sunshine Children's Home January 2006 to May 2007

Toledo, OH

Community Recreational Aide

. Filed records and medical history of residents.

. Assisted with generating ideas for educational programs for

residents.

. Passed medication to resident.

University of Toledo Office of Research August 2004 to May 2006

Toledo, OH

Office Assistant/ Student Intern

. Prepared and presented PowerPoint Presentations.

. Assisted Professors and students with research

requirements.

. Expert knowledge of Microsoft office.

. Answered multi-phone line.

Achievements:

Highest Honors Award for 2 years at ITT Technical Institute.

Cashier of the Month at Wal-Mart in February 2009.

Member of the National Technical Honors Society- October 2009.

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