Medical Manager

Lekeshia L. Brittman

**** ****** ****** **.

Columbus, Oh 43232

ablrlp@r.postjobfree.com

Professional Qualifications

Highly knowledgeable and results-oriented medical office management

professional with exceptional communication skills. Demonstrated ability to

work independently or cooperatively as part of a team to meet

organizational deadlines Experience as a medical office manager. Seeking a

full-time secretarial position requiring extensive clerical and customer

care abilities. I have working knowledge of computerized processes and

data entry procedures. Confident and poised in interactions with

individuals at all levels. Detail-oriented and resourceful in completing

projects with the ability to multi-task effectively.

PROFESSIONAL EXPERIENCE

Dr. Donald Bowen DDS, Columbus, Ohio April 2005 -

Present

Medical Receptionist

. Manage a medical front desk in areas of manual and computerized

scheduling, billing, and medical/insurance records management,

including major carriers and Medicaid.

. Process an average of 500 patients on a weekly basis for a fast-paced

general practice.

. Maintain open lines of communication between patients, physician,

staff, and laboratory personnel.

. Schedule patients' medical screenings and following up to obtain

results.

. Respond to priority issues to ensure the prompt referral of urgently

needed medical care.

. Coordinate daily pharmaceutical-related matters to verify and expedite

a high volume of prescription orders.

. Obtain medical transcriptions from physicians and

collecting/processing patients' co-payments at close of day.

Heartland Hospice, Columbus, Ohio May 2003 -

April 2005

STNA/Medical Assistant

. Took patients' vital signs and followed up with timely and accurate

charting procedures.

. Assisted staff nurses with initial assessment of patients upon

admission; reported changes in patients' conditions and other matters

of concern for immediate resolve.

. Performed therapeutic treatments such as range of motion, gait

training, and whirlpool baths.

. Turned and positioned patients regularly to prevent the occurrence of

bed sores.

. Ensured proper personal hygiene and grooming of patients; assisting

with feedings.

. Safely transferred patients to beds and into chairs utilizing Hoyer

equipment.

. Precepted new Certified Nurse Assistants in areas of patient care,

medical practices and procedures.

. Assisted with proper use of equipment such as wheelchairs, braces,

splinters and other devices.

. Maintained sanitary conditions of patient rooms and inspected

equipment for signs of damage.

R.E. Harrington, Columbus, Ohio May 2005 - May 1996

STNA/Medical Receptionist

. Interfaced directly with a diverse population of patients, responding

to various inquiries and concerns.

. Communicated with physicians and medical support staff to determine

the need for patient services.

. Performed a broad scope of clinical procedures, effectively

communicating and recording test results.

. Obtained and processed patients' medical insurance information quickly

and accurately.

. Ensured the quality control of laboratory procedures, equipment

functionality, and regulatory compliance.

. Maintained up-to-date computer-based laboratory test results and

patient information.

EDUCATION

Walnut Ridge High School, Columbus Ohio

High School Diploma, 1995

APPLIED SKILLS

Clerical

. Medical Terminology

. Appointment Scheduling

. Insurance Billing and Coding

. Typing 45 WPM

. WordPerfect

. Microsoft Word 97 & 2000

. Medical Manager

. Collections

REFERENCES

Available Upon Request

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