Software Management

Derrin Kuhn ablotk@r.postjobfree.com

Objective

To obtain a career that greatly benefits the growth of the employer, as well as, challenges

me professionally

Education

Bachelors in Science & Technology • Focus of Visual Communications Technology

Educational Strengths & Achievements:

• Six Steps to Communication Solutions • Strongest skills from my educational

career include Adobe CS2 knowledge &

• Time Management & Deadline Control

Mac OS X knowledge

• Second Language in Macintosh OS X

• Graduated from the Visual

• Mediums of Media & Functions of

Communications Technology degree in 3

Each

years.

• Sight & Insight into Constructive

A transcripted 5 1/2 year

o

Criticism

program

• Color Management & Profile

Calibration

Related Coursework

Principles of Graphic Design Applied Interactive Media Production

Problem Solving for Visual Media Intermediate Video Production

Concepts of Visual Communication Photography II

Introduction to Print Media Digital Photography

Introduction to Interactive Media Commercial Photography

Video Fundamentals Visual Communication Technology Synthesis

Photography I Advanced Concepts of Multimedia Production

Work Experience

Ahliyyah’s School For Girls, Amman, Jordan August ’09-Current

“Development, interaction, participation, and reflection characterize our daily

performance”

Web Administrator / Photographer / Designer

Work closely with faculty and staff to maintain accurate information on the ASG’s

website as well as create posters and invitations for upcoming events

• Took training courses to learn the CMS program- ASG purchased software to

maintain the look and feel of their website. This system was called the Content

Management System. It was provided by the company, Eskadenia.

• Instructed students one-on-one with Adobe Products- Part of my position was

giving guidance to high school students for their projects and hobbies. These

programs were primarily Photoshop CS3 and Illustrator CS3

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• Worked with local businesses to help grow their vision- The biggest group I

worked with was the Episcopal Church of the Redeemer. The project took

extensive planning and coordination to execute properly.

• Trained fellow faculty- The primary training was for Photoshop CS3. For 5

days, I instructed the staff on how to its tools and features. We covered simple

layer modes and then began a crash course of restoration, retouching, and color

balance.

Reynolds & Reynolds Co., Dayton, OhioJuly’07-August’09

Providing the automotive industry with the best possible solutions.

TAC Contact Management / Salespoint / LSI Consultant

Act as the direct contact between the Reynolds & Reynolds Co and the end user.

• Troubleshoot & Analyze- being a part of TAC makes me rely on software

knowledge and also intangible obscurities. I know what the software can do, it

takes a lot more to find out why it won’t do it correct, 100% of the time.

• Communication Barriers – since the TAC is a call center, I had to learn to how

to communicate a solution without visual aids. This required me to understand a

palette of verbal cues that could help the caller visually understand what I

needed to communicate without being physically present.

• Hot Caller – not every call taken is an enjoy one. Many calls placed are

aggressive and misunderstanding. This part of the job demanded me to remain

calm, and pacify the customer and still try to solve their problem while they are

not in the best moods to be told what to do.

• Quality Testing – I was given the opportunity to develop & test the next

version of the Contact Management software that I support at Reynolds.

• Became the subject matter expert for the Driver’s License Scanner Software.

Apple Retail Store, Columbus, OhioMay’07-Aug’07

Retail service that helps find the best solution for customers

Mac Specialist

Work on the sales floor to help assist customers with questions and help them find

which computer solution best fits their needs.

• Prepped & Worked iPhone Launch- the iPhone was described by Steve Jobs

as 1984 all over again. The telephone was being reinvented and I got the

privilege to work and create the store atmosphere

Student Technology Center, Bowling Green, Ohio 2 years : January ’05 - May ‘07

College service that provides assistance with software problems

Student Coordinator

In charge of maintaining a good rapport with my co-workers & immediate

supervisors. Assignments needed to be created & distributed, along with a timeline

& deadline schedule created. Tasks & assignments/highlights include:

• Coordinated & Created the Northwest Ohio’s Technology Fair Ideas - each

year, Bowling Green State University hosts the Northwest Ohio’s Technology

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Fair. This fair invites any & all technology businesses to our campus for a free

booth & allows them to get their name out to future college employees.

• Coordinated the Bowling Green State University Falcon Film Festival- each

year, Bowling Green State University allows freshman to document their first

year & create a 5-8 min video of it. The Student Technology Center creates

flyers, commercials, & allows the students to rent out the digital equipment

necessary to create the projects.

• Day to day task of equipment check-out, teaching workshops, & helping

students with software one-on-one- everyday at the Student Technology Center,

students come in to check-out digital equipment, ask for software help, &

teachers setup workshop dates for groups of students. Workshops range from

12-33 students. Average flow of students daily is 25-75, depending on the

semester.

• Promoted to Student Coordinator- After my first year working with the

Student Technology Center, I was promoted from Digital Media Assistant, to

Student Coordinator.

asg.edu.jo – Content Manager

OneStopGaming.com – Admin/Co-designer

onPause.org – Co-creator/Co-designer/Co-layout artist

Example Websites I have managed, designed, or created.

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