Customer Service Supply Chain

Thomas J. Molnar

***** ********** ***** ? Tinley Park, IL 60487 ?

ablokw@r.postjobfree.com ? 708-***-****(C) ? 815-***-****(H)

Summary: Growth-driven, highly motivated, seasoned Supply Chain

Professional with a background in Demand / Supply Planning, this expertise

includes extensive manufacturing, logistic, and customer service

experience. Demonstrated the ability to motivate others to achieve

outstanding results through teamwork. Results orientated with a relentless

drive for excellence. "Can do" attitude in a fast paced and rapidly

changing environment. Possess an analytical focus with a talent for finding

innovative solutions to old problems. Proficient in SAP, Manugistics,

Microsoft Office, Interspec, and DPI. Candidate for APICS Certification in

Production and Inventory Management.

Expertise includes:

. Process Improvement ? Capacity Constrained

Planning

. Total Productive Manufacturing ? Waste Management

. Project Management ? Team Leadership

. Strategic Planning ? Training & Development

Career Progression:

Unilever HPC NA

Multi-national manufacturer of consumer product goods

with a portfolio encompassing home, personal care, and food products.

-Demand Planner - Chicago, IL

(2007 - Present)

Managed a portfolio of Antiperspirants/Deodorants with $332+ MM NSV and

17+% growth in 2009 and the expectation of a growth of 9.5+% in 2010. The

responsibilities require strong leadership skills, communication and

collaboration to successfully launch innovations, and manage the product

life cycle of an item with minimal waste. This included leading weekly and

monthly Volume Consensus process with Degree Deo BOTs.

. Upheld customer service as key priority. In 2008 & 2009, Degree Deo

customer service exceeded Unilever's target at 98.0% case fill. Lead

daily customer service efforts cross functionally in 2009 to expedite

recovery of service issues.

. Developed action plans for managing/optimizing inventory at or below

company targets. Presented projections and facilitated actions for

the Brand. 2009 Slow moving/obsolete inventory reduced from $3.0MM at

midyear to $1.3MM for Degree Deo. Reduced Degree SMOG in 2009 by 50%.

. Improved Degree Brand bias to meet or exceed Company target of +/- 5%

in less than 4 months.

-Demand & Supply Chain Planner

(2003 - 2007)

Managed Tactical, Strategic forecast, and production plan for Deodorants

Sticks business ($450MM Net Sales Volume). Utilize Manugistics & SAP,

generated weekly Master Production schedules for approximately 200

Deodorant items across 4 Manufacturing Plants/Contract Manufacturing on 10

production lines to cover customer requirements and fit within available

system capacity.

. Lead weekly customer service meetings with Logistics, Supply Chain,

and Sales to communicate and understand category service levels and

drivers and to identify key actions for continued improvement.

. Co-lead in monthly Volume Consensus meetings with Brand, Marketing,

Sales, and Finance to understand and project annual sales and forecast

volumes and phasing.

. Lead monthly category run strategy team to project and implement

tactical and strategic production capabilities and capacities. Lead

Team in analyzing solving problem.

-Supply Chain Production Scheduler & Material Planner

(2000 - 2003)

Managed weekly production schedule for manufacturing Co-packing

facilities, and execute the subsequent MRP cycles; managing materials in

support of the schedules. Managed master data setups and daily

utilization of SAP for procurement and management of materials. Processed

Bills of Materials to ensure effective dates within Interspec are correct

to facilitate accurate material requirements planning. Interface with SC

planner, innovation manager, co packers, and supply management to mange

the material planning for 100 - 150 Deodorant items.

. Responsible for annual physical inventory audit for each co-packer and

overall inventory accuracy.

. Participated in Supplier SQA (Supplier Quality Assurance) Audits.

-Manufacturing Supervisor- Chicago Plant

(1997 - 2000)

Lead a team of operations and maintenance employees in the safe and

efficient production of Home Personal Care Products with the focus on

meeting daily/weekly production output levels. Identify continuous

improvement and cost reduction opportunities. Educate employees in

Unilever business goals, priorities, lead developmental and change

activities. Improved maintenance using TPM concepts.

. Created GMP compliant manual with policies and procedures for the

operations and maintenance teams.

. Lead troubleshooting activities related to equipment failures, quality

issues, process reliability and environmental compliance.

-AWARDS-

Received two Real Accountability Award in 2007 & 2009 for outstanding

performance.

Received three Values into Action Excellence Award in 2009 for management

of Customer Service, SMOG, and reducing overall inventory by 10 Days On

Hand.

Compak Corporation Chicago, IL

(1995 - 1997)

-Operation Manager

Directed and monitored the progress of a machine design company

concerning the development and design of a $2.5 million double seal fill,

seal, thermoforming, and pick/place case packing machine. Responsible

for purchasing and justifying capital equipment.

. Implemented computerization of a manufacturing system consisting of a

work order system, establishing labor, and work center, material

standards, purchasing, receiving, and shipping with our Co-packer.

Precision Edge Surgical Products, INC. Sault Ste. Marie, MI

(1993 - 1995)

-Operation Manager

Managed a GMP Medical manufacturing facility with 100 plus employees from

receiving orders to delivering orders on time. Supervised manufacturing

with the use of $5.5MM in equipment and CNC machinery.

. Implemented computerization of a manufacturing system consisting of a

work order system, establishing labor, work center, material

standards, purchasing, receiving, and shipping.

Arzco Medical, INC. Chicago, IL

(1988 - 1993)

-Manufacturing/Project Engineer

Directed and supervised daily operations of a GMP manufacturing facility.

Coordinated the design, development, documentation, and implementation

of medical disposable catheters and electronic instruments.

. Developed cost efficient manufacturing methods utilizing Just-In-Time

Statistical Process Control. Implemented Material Requirement

Planning, Bill of Materials, and Inventory Management software

programs.

- EDUCATION-

Eastern Illinois University ? Charleston, IL

-Bachelors of Science Degree ? 1988 ? Major: Industrial Technology and a

Minor in Business

Contact this candidate