Technical Writer Maintenance

***** ******* **.

San Diego, CA ***** Scott A. Tiner

Publications Specialist 760-***-****

abln7x@r.postjobfree.com

Summary Experience with FrameMaker (unstructured) and Arbortext

Epic Editor (structured XML)

Experience writing manuals (operation, service, and

maintenance)

for softwared products and a variety of electromechanical

devices including cars, trucks, and industrial gas

turbine engines

Light experience with database design and Visual Basic

programming

Automotive service technician for four years

Computer Access Acrobat Arbortext Epic Editor CorelDRAW

Skills CVCS (version control) DITA Excel FileMaker Pro

FrameMaker HTML Illustrator

InDesign Lotus Notes MediaWiki Outlook PowerPoint

PVCS Tracker (defect database) SharePoint

Subversion (version control)

Unix Vasont Windows XP Windows Vista Word XML

Experience Technical Writer

HP, San Diego, CA 2009-2010 (contract)

Wrote user manuals for multifunction printers.

Tools: HTML, SharePoint, Subversion, Vasont, Windows,

Word

Technical Writer

Cardinal Health, San Diego, CA 2006-2009

(contract-to-permanent)

Wrote procedures for using medical devices.

Tools: FrameMaker, Illustrator, InDesign, SharePoint,

Windows

Technical Writer

IBM, Tucson, AZ 2005-2006 (contract)

Wrote procedures that field engineers use to service an

enterprise data storage server; developed topic-based,

task-oriented information in XML format according to

DITA; stored XML files in a version control system.

Tools: Arbortext Epic Editor, CVCS (version control),

Windows

Technical Writer

Performance Accessories, Chino Valley, AZ 2004-2005

(permanent)

Wrote procedures for removing and installing automotive

parts; took digital photos during the installation

process; added photos and callouts to documents; created

parts lists and verified part numbers.

Tools: Access, FrameMaker, Windows.

(Cont.)

Scott A. Tiner

Senior Technical Writer

(Cont.)

Experience Documentation Specialist/Tools Support Specialist

(cont.) Nokia Inc., Irving, TX 1999-2002 (contract-to-permanent)

Wrote user manuals for mobile phones; analyzed the

structure of documents and worked with a DTD developer to

prepare for XML authoring; evaluated structured authoring

tools (Epic Editor, XMetaL). Tools: FileMaker Pro,

FrameMaker, Windows

Technical Writer

Mobil Corp., Dallas, TX 1998-1999 (contract)

Wrote procedures for a global computer operations center.

Tools: Lotus Notes, Windows

Technical Writer

DSC Corp., Plano, TX 1998 (contract)

Updated an installation guide for a Unix-based software

program.

Tools: FrameMaker, Unix

Technical Writer

Delta Design Inc., San Diego, CA 1996-1998

(contract-to-permanent)

Wrote procedures for operation, maintenance, and testing

of semiconductor equipment; compiled BOMs. Tools:

CorelDRAW, FrameMaker, Windows

Technical Writer

Solar Turbines Inc., San Diego, CA 1996 (contract)

Wrote procedures for operation and maintenance of

industrial gas turbine engines; imported engineering

drawings into documents.

Tools: Interleaf, Unix

Technical Writer

IPEC-Athens, Oceanside, CA 1995-1996 (contract)

Wrote procedures for operation and maintenance of

semiconductor manufacturing machines. Tools: Windows,

Word

Technical Editor

Mitchell International, San Diego, CA 1990-1995

(permanent)

Wrote procedures for testing and repairing automotive

systems (engine mechanical, engine control, electrical,

steering, suspension, HVAC); read engineering drawings

including schematics, wiring diagrams, flow charts, and

illustrated parts breakdowns (IPBs). Tools: Proprietary

markup language on a mainframe

Education Mesa College, San Diego, CA (classes)

Introduction to Technical Writing

Advanced Technical Writing

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