Customer Service Medical Assistant

A dri ane M. Alcanta r

***** * * * *** Ln., D ickinson, TX 77539

832-***-****

******@*****.***

Challenging receptionist position which offers diversity and room for growth.

Objecti

ve

Excellent Organizational Skills Telephone Answering, 12-Line System

• •

Skills

1. 1.

Strong Customer Relations Skills Word Processing and Typing

2. 2.

Computer Proficient 10-Key Calculator

3. 3.

Data Entry Filing

4. 4.

Schedule Appointments Ability to interact with differing attitudes and

position of others

5. Ability to coordinate multiple

5. Profound ability to respond to varied request

projects and meet deadlines

and perform several duties at the same time

6. Uncommon ability to perform

6. Sound ability to learn, interpret, and apply

secretarial and clerical duties with

speed and accuracy without policies, procedures and resolutions

immediate and constant supervision 7. Immense ability to maintain a good working

7. Proven experience in greeting and relationship with all co-workers, vendors,

responding to the general public in a clients and the public and to use good

fast-paced, service-oriented judgment in recognizing scope of authority.

environment 8. E-Stims and electrodes

8. Ultrasounds 9. Physical Therapy

9. Injections, Venipuncture, Vitals

E xperienc Fireproofer 2007-2007

Tecon Inc., Houston, Texas

e

-Prepared, applied and cleaned up after application of fire retardant coatings

-Ensured all tools were in tool kits and all harness were worn and used appropriately.

-Assisted others as needed

Leasing Consultant 2005-2006

Bay Place and Bay Crest Apartments, Houston, Texas

- Providing exceptional customer service

-Showed apartments to prospective renters

-Signed lease paperwork and any other documents prior to move in

-Answering telephones

-Submitting service requests

-Resident relations: handling complaints, concerns, etc.

-Meeting with various contractors

-Generate resident retention (renewals)

Shipping and Receiving Clerk, 2nd shift 2005-2005

Garlock Sealing Technologies, Houston, Texas

-Invoiced customers

-Assembled and packed containers and other crates

-Pack goods to be shipped and prepare identifying information and shipping instructions

-Oversaw loading and unloading

-Unpacked and routed goods to appropriate storage areas

-Maintained record-keeping, ensured proper shipping of dangerous goods

-Handled all word processing and typing, entered data for reports

-Maintained computerized inventory of all parts, supplies, and products

-Helped plan and organize company functions

-Answered telephone and represented the company in a professional business manner

Receptionist

Eureste & Dovalina Law Office, Houston, Texas 2004-2004

-Answered, screened, took messages and directed all general calls

-Greeted visitors, clients, and colleagues

-Kept appointment logs

-Answered clients questions and decided whether to direct them to another office worker,

helped them make an appointment for later

-Made copies

-Ordering office supplies

-Completed basic bookkeeping and accounting

-Filed all client cases in alphabetical order

-Fax machine receiving and routing of incoming faxes and sent outgoing faxes

Educatio Externship:

North Shore Senior High, Houston, Texas 2004

n East Loop Chiropractic, Houston Texas

H.S Diploma

Texas School of Business, Houston, Texas 2009-2010 Dr. H a ll isey and Dr. Tumino

Medical Assistant Doctors Clinic

Diploma

Furnished on request.

Reference

s

Contact this candidate