Customer Service Mental Health

Da’Ronn D. Hunter

ablkmr@r.postjobfree.com

**** ***** *** **** **

Alexandria, Va 22304

814-***-**** (Home)

814-***-**** (Cell)

OBJECTIVE: To obtain a career in Health and Safety

EDUCATION: Bachelor of Science in Safety and Environmental Management

Slippery Rock University

Slippery Rock, Pennsylvania Graduated – Spring 2009

WORK

EXPERIENCE: Direct Support Professional

Lakeshore Community Services

Erie, Pa Aug-2009-April 2010

1 Completes all direct care responsibilities including cooking, cleaning, daily

hygiene, the individual’s activities, and medication administration.

2 Assist and instruct individuals in activities of daily living, self-care skills,

safety skills and prevocational skills when appropriate.

3 Complete individual assessment as assigned.

4 Ensure individual support plans are implemented as written.

Mental Health Technician

Abraxas Youth and Family Services

Erie, Pa May 2009- Aug 2009

1 Provides medically necessary mental health treatment services to children

and adolescents social, emotional, behavioral and psychiatric problems.

2 Provides direct client supervision to those clients with chronic or acute

mental disorders.

3 Evaluates client’s behavioral and emotional issues.

4 Makes observations and documents client treatment interventions, behavior,

and progress.

5 Provides direct supervision of clients and interacts therapeutically.

Recreational Supervisor

George Junior Republic

Grove City, Pa January 2008-September 2008

1Supervised the recreational activities of groups of 8 – 12 youth in a residential

treatment community 4 to 5 times a week.

2Developed an awareness and working knowledge of facility safety plans.

3Trained in both verbal and physical intervention strategies used to deescalate

situations.

4Act as a positive mentor to the youth, helping them to develop sportsmanship

and the ability to interact well with others.

Summer Maintenance Worker

City of Erie Waste Water Treatment

Erie, Pa May 2007-August 2007

1Performed routine maintenance tasks including lawn care and the cleaning of

septic tanks.

2Displayed the ability to follow directions and complete tasks in a timely manner.

3Maintained and awareness and adherence to safety regulations and equipment

requirements.

Game Operator

Cedar Point

Sandusky, Oh May 2006 – August 2006

1Engaged people in playing multiple games and activities.

2Displayed the ability to work successfully with diverse populations and

personalities.

3Displays the ability to interact with customers, while operating and maintaining

the integrity of the park.

ACTIVITIES: Slippery Rock University

Member, ASSE (American Safety Society of Engineers) 2008

Member, Jump Start Program 2005 til 2009

1Served as host to incoming freshmen

Member, Black Action Society 2005 til 2009

Intercultural Programs Volunteer 2005 til 2009

Special Olympics (2005)

• Registered athletes and volunteers; kept score for events

King Day of Service (2005-2008)

Opportunity Knocks (2005-2009)

SKILLS:

1Strong working knowledge of Microsoft Office Suite: Word, Excel, PowerPoint.

2Excellent Interpersonal skills developed through customer service work

experience.

2Leadership Skills developed through campus activities and involvement.

3Proven ability to work well in team environments.

AWARDS:

1Board of Governors Recipient January 2006

2Trailblazer Young Achievers Award Recipient March 2006

3Act 101 Scholarship Recipient January 2005

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