Administrative Assistant Customer Service
Resume:
Virginia Apergis
Chandler, AZ. 85249
ablkll@r.postjobfree.com
OBJECTIVE
Detail orientated professional seeking to work for a reputable
company where my business skills would be utilized and where there is an
opportunity for future advancement.
EXPERIENCE
Senior Administrative Assistant 8/03 -
Current
CBF Property Solutions, Queen Creek, AZ.
. Supports CEO and CFO by providing correct account information,
coordinating daily schedules, and maintaining accurate computer
records and files.
. Provides secretarial support such as answering phones, performing data
entry, preparing bids, completing time cards, faxing confidential
documents, and filing paperwork as well as other essential tasks.
. Highly focused and detail-oriented when performing daily tasks and
complex customer relations issues.
. Schedules appointments, repairs and meetings for all other employees
and subcontractors.
. Proficient in Microsoft Office: Excel, Word, Works, PowerPoint,
Access, Outlook, Project, Publisher, and Visio
Executive Administrative Assistant 4/99 -
8/03
Bullseye Wireless, Tempe, AZ.
. Assisted CEO, CFO and President by scheduling daily meetings,
coordinating travel arrangements, and effectively preformed daily
operational tasks.
. Established office procedures, created customer database, processed
sales commission reports, and disputed commission discrepancies with
various companies.
. Coordinated with franchise owners regarding commission statements,
accounts payable, accounts receivable and day-to-day operations.
. Trained new employees to process monthly commission reports, create
Excel spreadsheets, and enter customers into Access databases as well
as other important tasks.
Insurance Billing Clerk 1/97 - 4/99
Mesa Lutheran Hospital, Mesa, AZ.
. Processed data entry of explanation of benefits statements from
multiple insurance companies.
. Provided customer service to patients regarding billing issues and
disputes by explaining detailed explanations.
. Trained new employees how to enter insurance payments and write-offs
into the hospital's database system.
SKILLS
. Great team player
. Highly detail orientated
. Strong customer relations background
. Excellent multi-tasker
. Extremely organized
. Great communicator
EDUCATION
B.S. in Business Administration 8/07 - 5/09
Arizona State University
ATP in General Business 8/04 - 8/07
Chandler Gilbert Community College
AWARDS
Who's Who Among Students in American Junior Colleges Awards
Chandler-Gilbert Community College Emerging Science and Mathematics
Scholars
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