Customer Service Sales
Resume:
CONTACT INFO
Joetta Chamberlain Mobile: 224-***-****
**** ****** ******* ****: (same)
loop Work: n/a
Apt. B Contact Preference: Telephone
Fayetteville, NC 28303
US
ablid6@r.postjobfree.com
RESUME
Resume Headline: Advanced Care Director
OBJECTIVE: To share my skills and experience with a Professional Establishment.
EXPERIENCE: 02/2008 – 07/2009 Glenkirk HealthCare Highland Park, IL
Industry: Healthcare Services
Resident Caseworker/Counselor
To obtain daily living assisting, and managing Residential Care. Consumers have
Disabilities/Conditions, and are working towards Independence.
03/2006 01/2008 Home Depot Waukegan, Illinois
Industry: Architectural and Design Services
Department Assoc.
Exp in Cashier, Garden Assoc., and Flooring Assoc.
Handling Financial duties
Provide Professional Phone Service
Manage Credit Accounts
Outstanding and Quick checkout service to customers at register
Thorough knowledge of all policies, procedures and duties related to customer
transactions.
Greet all Customers and maintain a safe and organized area to ensure the highest
quality customer service experience.
*Knowledge of what is in stock and/or special order.
*Knowledge of closet products and installation.
Ensure customers' needs are met; This includes ensuring customer satisfaction,
driving sales, building sales skills and product knowledge and maintaining safety,
security and integrity.
Have an emphasis on Departments and Product knowledge, providing information
on product features, and knowing related items to sell an entire project.
Greet, Qualify, Recommend, and Close every customer in their department, and
know how to handle basics in adjacent departments.
10/2004 04/2006 Blockbuster Video Zion, IL
Industry: Retail
Adv. CSR
Training new Employees On Site
Entertainment Specialist, Entry Level Manag.
Ensure that each customer receives outstanding service by providing a friendly
environment, which includes greeting and acknowledging every customer,
maintaining solid product knowledge and all other aspects of customer service.
Maintain an awareness of all promotions and advertisements.
Assist in floor moves, merchandising, display maintenance, and housekeeping
Assist in processing and replenishing merchandise and monitoring floor stock.
Aid customers in locating merchandise.
Communicate customer requests to management.
Assist in completing price changes within the department.
Participate in year end inventory and cycle counts.
Assist in ringing up sales at registers and/or bagging merchandise.
Any other tasks as assigned from time to time by any manager.
Physical ability to stand for extended periods, and to move and handle boxes of
merchandise and fixtures throughout the store, which entails lifting, and perform all
functions as set forth.
03/2005 07/2005 Fashion Cents Waukegan, Il.
Industry: Retail
Retail Customer Serv. Cashier
Cashier, Stocking, Inventory, Customer Serv., Customer Assistant., Display
Organizer, Retail Re Pricing, etc
Managed Product through Store Close Out
03/2002 06/2004 Concept Plus North Chicago, Il
Industry: Healthcare Services
Health Care/Home Care Personnel
Transport Residents, Clean facility, Groom and Wash Residents, Daily Recreational
Activities, Cook/Prep food, Money Management Assist.
Evaluating and treating minor injuries and illnesses; keeping a log of Health Center
visits; giving supportive advice to other staff, and other management staff, if
requested; and identifying health problems serious enough to require a physician's
attention.
Daily medications, Attention to routine needs, Response in Accidents or
Emergencies
Exp. with Elderly, Adults, and Children..Also those with Disabilities of all Ages
Certified First Aid/CPR
Distribute, Establish, and Follow appropriate medical routines including record
keeping in the daily medical log, disposal of medical waste, managing and
safeguarding medications, and utilizing approved standing orders
07/2001 10/2001 Logs Group Northbrook, Il
Industry: Accounting and Auditing Services
Accounting Assist.
Manage Customer Acct., Active/Inactive Batches, Send/Receive Notices,
Fax/Email, Worked with Company Hard/Soft Ware, Collected Acct. Dues
Have excellent interpersonal skills
Well developed verbal and written communications skills
Responsibilities include the following: Enters alphabetic, numeric or symbolic data
for source documents into a computer following the
format displayed on the screen.
Computer skills including excellent data entry capabilities, ability to follow timelines
and department performance standards; ability to prioritize work.
posses the ability to meet deadlines, Work independently, Be detailed oriented
Processing between 60 80 claims per day
Verifying member information
Tracking your daily processed claims
10 key skills
04/2000 10/2000 Six Flag G.Am. Gurnee, Il
Industry: Retail
CSR/Customer Care
End Of Season
Cahier, Customer Serv. Rep., Stock Prod., Merchandise, Sales, Low Level
Management, Adv. Money Handling, etc...
09/1997 06/2001 Zion Benton T.H.S. US IL Zion
EDUCATION:
High School Diploma
NJROTC AWARDS AND CERTIFICATES
02/2008 – 08/2009 Stratford Inst. US Vermont
Diploma of Nursing w/ Honors
01/2010 – (Still Attend) FTCC/FSU (Dual Student) US NC Fayetteville
B.S. in Criminal Justice & A.S. in Latent Evidence/Forensics
SKILLS: Skill Name Skill Level Last Used/Experience
Word Processor Expert Currently used/6 years
Excel Intermediate Currently used/5 years
Access Intermediate Currently used/5 years
Microsoft PowerPoint Expert Currently used/6 years
Outlook Express Intermediate 1 year ago/4 years
Tiffany Hampton
REFERENCES: Reference Name:
Reference Title: Retailer
Phone:
Type: Professional
Reference Name: Angela Keeton
Glenkirk (Moraine)
Reference Company:
Reference Title: Care Aide/ Counselor
Phone:
Type: Professional
Reference Name: Beth Holtz
Blockbuster Video
Reference Company:
Reference Title: Admin. Customer Serv. Rep.
Phone:
Type: Professional
Reference Name: Chanika Bradford
Glenkirk HealthCare
Reference Company:
Reference Title: CNA
Phone:
Email: ablid6@r.postjobfree.com
Professional
Type:
SUMMARY
Desired Salary/Wage: 10.50 USD Per Hour
Manager (Manager/Supervisor of Staff)/ LEAD (Assist. Mgr.)
Current Career Level:
Years of relevant work 5+ to 7 Years
experience:
Date of Availability: Immediately
US I am authorized to work in this country for any employer.
Work Status:
Active Security Clearance: No
Target Job: Target Job Title: Administrative Asst.
Alternate Target Job Title: Sales Associate
Desired Job Type: Employee
Desired Status: Full Time/ Part Time
Willing to work the following shifts: Second Shift (evening)
Willing to work weekends: Yes
No Preference
Target Company: Company Size:
Manufacturing Other
Industry:
Retail
Accounting and Auditing Services
Healthcare Services
Other/Not Classified
Occupation: Accounting/Finance/Insurance
• Accounts Payable/Receivable
Administrative/Clerical
• Data Entry/Order Processing
Sales/Retail/Business
Development
• Account Management
(Commissioned)
Customer Support/Client Care
• Account Management (Non
Commissioned)
Medical/Health
• Healthcare Aid
US NC Fayetteville
Target Locations: Selected Locations:
OPEN
Relocate:
Up to 50% travel
Willingness to travel:
Contact this candidate