Summary
Sr. Project Manager, currently working for a IT Services Organization, with
over 12 years of experience in the Information Technology industry.
Expertise encompasses strong personnel, account, project management and
strategic enterprise application architecture experience. Accomplished
leader, capable of motivating a staff to its full potential and proven
ability to communicate complex information clearly to individuals at all
levels. Proficient in delivering EAI solutions using proven integration
methodologies, client server platforms and numerous programming languages.
Possess an exceptional analytical problem-solving ability with excellent
verbal and written communication skills. Responsible for the execution of
client projects in a timely manner, within budget and consistent with the
defined standards of quality. Project involvement encompasses multiple
project phases from estimation, resource planning, project planning and
project control, as well as post-project evaluation with the client sponsor
to assure satisfaction and to identify any process improvements that can be
made for the future.
Strengths
Project Evangelist * Team builder * Effective Leadership * Provide
organization and structure to the team * Problem Solver * Excellent
Customer Facing * Strong Analytical Skills * Thought Leader *
Work Experience
Sony Electronics/Wipro Ltd, San Diego, CA
01/2005 - Present
Senior Project Manager (Partner and Systems Integration)
. Responsible for the Wipro Solution Delivery and Operations Support for
the Partner and Systems Integration (PSI) Group at Sony.
. Responsible for personnel management to ensure employee satisfaction,
and account management to ensure customer satisfaction.
. Defined and implemented project implementation standards that reduced
repeatable work across projects resulting in 40% cost reduction.
Provided the estimation and solution delivery strategy by
collaborating with the enterprise architects to choose the integration
technology platform for implementations leading to the reduction of
time spent during estimations and initial project analysis.
. Managed project plans, project budgets and project scope documents.
. In charge of determining and allocating resource requirements for
short and long-term projects.
. Effectively oriented the project teams to the project approach, tasks,
assignments and milestones.
. Managed the timely delivery of multiple highly-visible projects; a
Warehouse Management System upgrade, Transportation Management
upgrade, an Online Reseller Network, Order Management System
migration, Service Reporting, Order-To-Cash and Order-To-Deliver
process improvement.
. Managed several small, medium and large scale projects in a timely
manner consistent with PMI Principles using proven SDLC methodologies
and Earned Value Management techniques. Extensively used project
planning tools such as MS Project and HP Project Portfolio Management
to accurately capture and report project status, schedule variance,
change management and schedule performance index.
. Responsible for providing quarterly inputs on initiatives to improve
team performance and value-add.
. Responsible for the Sony webMethods Operations Support and ensured
100% SLA adherence.
Trane Inc/Sierra Atlantic Inc, La Crosse, WI 04/2003 -
12/2004
Project Manager (Integration CoE)
. Managed a core team responsible for customer interfacing and
requirement analysis.
. Responsible for managing outsourced projects; managed off-shore & on-
site resources.
. Directly managed a CoE that constituted of off-shore and on-site
resources with a primary goal of evaluating new components and
developing PoC's to assist Trane in decision making.
. Entirely managed the webMethods solution delivery of two key
initiatives at Trane; PeopleSoft CRM upgrade; Integration of an Oracle
Apps Order Management System with PeopleSoft CRM,
. In charge of providing timely project updates to Trane Senior
Management.
. Responsible for resource allocation & planning, conducting reviews for
direct reports.
. Responsible for the delivery of standards based integrations after
reviewing recommendations from the CoE and provide pre-sales support
to the sales organization of Sierra Atlantic.
. Defined methods to improve existing team processes and influenced the
technical direction of the EAI team at Trane.
ESN Technologies, India 02/2001 - 04/2003
Team Lead/Sr. Software Engineer
. Lead Architect for the implementation of a HIPAA based transaction
framework.
. Led the conceptual and strategic creation of a robust, integrated job
hosting web site using ASP. Also responsible for porting the same to a
.NET based solution.
. Architected and successfully delivered multiple solutions for a
Healthcare customer. Worked directly with the business users and
technical analysts to determine root cause and to resolve issues
in the production landscape.
I.T Solutions (Europe) LLC, Edinburgh, Scotland 05/2000
- 12/2000
Analyst
. Led a three person team that built the TPA website for a Government
Owned Insurance Service Provider.
. Designed, Developed and Rolled out the ActiveLinc component from
Unisys across the company to emulate the Linc Mainframe for
business users across the country over the internet.
Techlead Software Engineering, Kingston, Jamaica/Pune, India
01/1998 - 03/2000
Analyst
. Part of the 80 member team to implement the then world's largest web
based product/application - ACORN.
. Designed and delivered the entire back office paperless office suite
of applications in the product.
. Extensively used Visual Basic 5, ASP 1-2, MS Office and built macros
in MS Word, MS Excel.
. Part of a 6 member team that architected and delivered a home
banking solution for NCB, Jamaica.
. Directly responsible for analysis, design, development and testing
of code enhancements for a mainframe based loan processing system at
NCB.
Technology Profile
Software: Microsoft Office 2007, All Microsoft OS, Microsoft Project,
Sharepoint 2007
Hardware: IBM, Dell, HP, Sony, Apple
Software Development: MS .NET, ASP, C++, Visual Basic 3-6, Crystal & SQL
Reporting, MS Access, Oracle 8 - 11i, webMethods Integration Suite, Sybase,
Javascript, HTML/DHTML,XML,SQL Server 7.0/2000/2005
Project Types:
Budgets to $ 1.5 Mn BPR Opportunities Change Management
Banking, Retail, Troubleshooting/Resoluti End-User support
Manufacturing on
Vendor Evaluation Key Account Management Liaison with Business
Supply Chain Management Training Operations Management
Education, Affiliations and Certification
. M.S (Software Systems), 01/2002 - 06/2003
. M.A (Hons), 08/1994 - 12/1998
. Project Management Institute (PMI), 8/2005 - Present
. Project Management Professional (PMP), 09/2005
. webMethods Certified Enterprise Integration Developer, 08/2004
. Microsoft Certified Software Engineer, 06/1998