Customer Service Sales

summary of qualifications

A friendly, loyal, and extremely motivated individual specializing in

customer service, sales, and administrative support who has ambition

to succeed and always up to a challenge. Seeking a permanent, full-

time position that will provide the opportunity for advancement.

WORk Experience

Frontline Teller/Proof Operator June 2008 - May 2010

Thomas County Federal Savings and Loan Thomasville, GA

. Preformed data entry using the VIP Teller program and Cleartouch

Electronic Information System including deposits, withdrawals,

transfers, loan payments (mortgage, consumer, and commercial loans),

safety deposit box rentals, opening and closing of customer accounts,

and processing cashiers checks.

. Responsible for managing and balancing daily a cash drawer upwards of

$50,000 and trusted with passwords and sensitive clearance areas.

. Used the Nautilus System to scan loan documents and signature cards.

. Graduate of bank's comprehensive Teller Training Program.

. Utilized filing and organizational techniques to properly process

closed accounts and updated signature cards, preparing money straps

for vault, and maintaining inventory for stock room.

. Served as a proof operator.

. Strapped money from the Federal Reserve possessing precision on cash

counter and 10 key adding machine.

. Maintained outstanding customer service and credibility with internal

staff.

. Received outstanding yearly reviews.

Customer Service Representative August 2007 - June 2008

Marabella's Fine Italian Caf Thomasville, GA

. Served as representative for company including serving guests,

scheduling dinner parties, organizing seating arrangements,

receptionist and hostess responsibilities, and maintaining cash

register.

. Worked alongside others to provide customer service excellence at all

times, including problem solving, organizing, multi-tasking, and

maintaining good interpersonal relations.

. Provided extra work including cleanliness supervision and culinary

preparation.

. Consistently exceeded sales goals by properly managing sections and

recommending changes to management based upon patron requests.

. Provided highest level of customer satisfaction evidenced by high

number of personal requests from patrons.

Insurance Sales Agent January 2007 - August 2007

Powell Insurance Thomasville, GA

. Conducted telesales of life insurance policies from warm and cold

leads including calculating premiums and establishing payment

methods while maintaining outstanding customer service.

. Sold $10,900 in annual premium in first month placing second in the

company for monthly sales.

. Profound knowledge of planning and squeduling techniques.

. Ability to prepare routine administrative paperwork.

. Trained new insurance agents in sales techniques and protocols.

Education

Cairo High School, Cairo GA

Graduated 1999 with honors

Bainbridge College, Bainbridge GA

1999-2001

Darton College, Albany GA

Completed Life Insurance Course

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