Quality Assurance

Vin Rajendran

***** ******** *** *****, **********, MD 20874 407-***-****

****************@*****.***

Objective

Seeking a full-time position that can utilize my problem solving skills,

technical talents, and capabilities related to Quality and Manufacturing

Engineering.

Summary

Proven history of successful management and production quality control

/assurance. Expert at streamlining operations, increasing efficiency, and

improving overall product quality.

Qualifications

. ASQ Certified Manager of Quality/Organizational Excellence.

Certification Number: 13413

. ASQ Certified Six Sigma Black Belt. Certification Number: 5745

. Thorough knowledge of NADCAP requirements.

. Senior Member of American Society for Quality.

. Trained Manager of Quality/ Organizational Excellence.

. Thorough Knowledge of managing the Five Pillars of Organizational

Excellence (Process, Projects, Change, Knowledge and Resources).

. Certified Internal Auditor / Lead Auditor for ISO 9001 /AS9100

standards.

. A2LA trained consultant for "Uncertainty Calculations".

. Thorough Knowledge in Quality Management Systems (QMS) and ISO

9001:2008 requirements.

. Academic preparation in Quality and Manufacturing Engineering.

. Proficiency in SPSS, Design of Experiments, Taguchi Methods, PFMEA,

SPC, Quality Tools.

. Strong theoretical foundations and practical experience in Cellular

Manufacturing, Quick Response manufacturing, Manufacturing

Processes and Quality Design control.

. Strong knowledge in Manufacturing Systems including industry

experience.

Education

May 2006 M.S. Industrial GPA: 3.5 University of Central

Engineering (Quality) Florida -FL

Project -Methodologies to Quantify the Performance evaluation

of Portable Coordinate Measuring Machine (FARO ARM) using ASME

B69.1.

Project - University High School Data Mining and Analysis for

School Grade Improvement.

Jun 2001 B.E. Manufacturing GPA: 3.6 Anna University, India.

Engineering

Project - Implementing Cellular Manufacturing in Royal Enfield

Motors.

Experience

Quality Assurance Manager Automated Precision Inc Feb 2008-Present

Leadership Activities:

Developed the Matrix Organizational Chart, Company's Quality Policy, Mission

and Vision.

Developed Six-Sigma project teams to solve various quality issues and

process improvement projects.

Proper implementation of changes using change management technique.

Quality System:

Established a Quality Management system based on IS0 9001 and IS0 17025.

Evaluated the Quality system effectiveness through management reviews,

Internal Audits, inspections, Feedback from internal and external customers

(help desk cases), warranty information, traceability and product recall

information.

Developed Issues database and performed 8D corrective actions.

Established Audit and Inspection procedure for acceptability of electronic

assemblies based on IPC-A-610.

Responsible for directing Product Assurance (PA) efforts to ensure that

requirements for processing components, and other materials into finished

goods and products, conform to quality standards.

Responsible for ensuring relevant Quality Control (QC) of products and

Quality Assurance (QA) of processes (Hardware, Software and Services) are in

accordance with the contractual requirements for deliverables and policies

and processes to ensure compliance with ISO 9001:2000 and IS0 17025:2005

requirements.

Prepared API for American Association of Laboratory Accreditation (A2LA).

Wrote and implemented Quality Manual and Quality Assurance Procedures.

Customer-Focus:

Developed customer surveys, Quality function deployment to identify the

customer needs and expectations.

Developed and utilized help desk cases in ERP to capture various customer

complaints, feedbacks, issues.

Supply-Chain Management:

Developed selection criteria for suppliers such as certification standards,

product quality, process quality.

Defined supplier performance measures based on cost, price, delivery,

service and quality.

Developed and conducted supplier audits and evaluated the corrective and

preventive actions taken.

Training and Development:

Developed training plan and schedule.

Established and collected training materials, resources, etc.

Evaluated the training effectiveness by on-the-job behavior, performance

change, etc.

Documented Manufacturing processes for proper training and process

improvement.

Trained employees for housekeeping-5S, safety, HAZMAT rules, etc.

Conducted technicians meetings to report the Quality problems and training

needs.

Quality Engineer / Aerospace Defense Coatings of Jan 2007-Feb

Internal Auditor Georgia 2008

Developed Quality Manual and quality assurance procedures.

Conducted supplier audits for Boeing and Gulf Stream customers.

Conducted NADCAP Audit for AS9100 CHEMICAL PROCESSING AND NDT.

Conducted SIX-SIGMA PROJECT "SPC-Lean Processes through partnership with

Kaman Aerospace" for reducing waste and rework.

Statistical Data Academic Affairs, UCF, Orlando May 2006- Jan

Analyst 2007

ASEE Survey- statistical analysis and reporting.

Responsible for statistical data analysis on engineering colleges for NSF

research project.

Responsible for Graphics design for monthly faculty and engineering dean

newsletter.

Quality Engineer UCF SIX -SIGMA PROJECTS Jan 2005-April

2006.

. Improved the school grade of University High School using DMAIC

framework which saved them nearly $105,000 per year.

. Improved the process efficiency of University of Central Florida WebCT

program which saved them nearly $60,000.

Quality Intern FARO Technologies, Inc. Jul. 2003- Jan

2005

. Performed SPC Statistical Process Control to control the variation in

measurement accuracy calibration.

. Tested and documented the laser scanner system of 7-Axis FARO Arm at

SEIMENS Testing room.

. Developed a New Probe Calibration system for FARO arm using the

Taguchi Method.

. Done many testing on FARO ARM (Drop, Dust, Temperature, and

Orientation) according to ASTM (American Society of Testing and

Materials) Standards.

. Applied PFMEA for FARO products which saved nearly $700 per CMM.

Intern PROTEGRITY Services, Florida Feb.2003-Jun. 2003

. Designed Quick Response Office Cells for easy Document management.

. Redesign processing operations such as document retrieval and mail

drop in the files.

. Optimized the paper work operations for increased workflow and shorter

lead times.

Resident Assistant Department of Housing, UCF Jan. 2002 - Jan

2003

. Assisting in the development of community living environment along

with area coordinator.

. Had important roles such as facilitator, mediator, resource person,

advisor, team player, and friend.

Trainee Royal Enfield Motors, India Apr. 2000 - Jul

2000

. Developed and implemented Manufacturing Cell Layout using Cellular

Manufacturing concepts for the Bullet Crankcase machining shop.

Presented the paper in the National level technical symposium.

. Studied the Productive and Maintenance spend in the factory

Projects

Resource Management- Developed Supplier evaluation and inventory control

management system to evaluate the supplier quality and inventory

levels. June-2009.

Knowledge Management- Developed the knowledge management database in the

server and also in the ERP system to capture all the issues and

corrective/ preventive actions taken for those issues. April-

2009

Change Management- Successfully implemented ERP system (Vantage) by

proper planning and implementation of change one at a time from

netsuite to Vantage. August 2008- February 2009.

Project Management- Motor power supply failure project was initiated and

completed on time to reduce the field quality issues saved nearly

$8000 per tracker (approximately $800,000 per year). December 2008.

Process Management- Successfully changed the tracker calibration process

and saved nearly $300,000 by improving the process and utilizing

new calibration procedure. August 2008.

Process Management- Successfully changed the SMR curing and assembly

process and saved nearly $180,000 by improving the process and

utilizing rejected materials by poor process. April 2008.

Process Management- Changed the shipping and receiving process to comply

with accounting rules and procedures, developed packaging and

handling procedures for process improvement. April 2008.

Technical Skills

Industrial - Minitab, SPSS, Qualitek-4, FeatureCAM, ARENA 5.0,

software I-Deas 6.0, AutoCAD, GPSS.

Programming - C, C++, HTML.

Software - MS Access, MS Office, MS-Excel, MS-PowerPoint, Ulead

Photo expresses, Mat LAB.

Quality Tools - Control charts, Kaizen, Design Of Experiment, FMEA,

Process Mapping, Poka-Yoke, and QFD.

Activities and Awards

American Society of Quality (ASQ) - Manager of Quality/Organizational

Excellence.

American Society of Quality (ASQ) - Six-Sigma Black Belt

American Society of Quality (ASQ) - Senior Member.

Association of Manufacturing Engineers (AME)- Member

Joint General Secretary of AME -Organizer of MANUSYS 99-2000.

References

Available Upon Request

Contact this candidate