Customer Service Administrative Assistant

Tiffany Lawson Armstrong

**** ******* ****, ********, ** 31906 * 706-***-**** *

ablaes@r.postjobfree.com

Summary Type 65 WPM

Microsoft Excel; Microsoft Access; Microsoft

PowerPoint; Microsoft Word; and Microsoft Windows.

Effective problem solver; prioritize and manage

heavy work flow without direct supervision.

"Can do" attitude; word very cooperatively with

staff as well as with customers.

Additional skills include customer service,

answering phones, working with different database

systems, and filing.

Experience Administrative Assistant

3/08-7/08 Ranch Park Mortgage/Crednology,

Milledgeville, GA

Answered the phones and took messages.

Created a Company Website to advertise our

services.

Pulled Credit Reports for Mortgage Clients

Created and sent our Email Flyers advertising our

services.

Started Mortgage Applications for Clients.

Made minor changes to Client's Accounts for

Crednology.

Created Reports every week showing Sales averages

per Salesperson

Filing

Secretary/CSR

3/01-3/02 Jim Willis & Associates, Eatonton, GA

Answered the phones and took messages.

Performed Auto Insurance Quotes.

Made minor changes to Auto and Homeowner Insurance

Policies.

Typed up small Claims Checks for customers.

Filing

Ran various errands :( Post Office, Bank, and Lunch

Runs).

Legal Secretary

9/00-3/01 Huskins Law Firm, LLP, Eatonton, GA

Answered phones and took messages.

Set Appointments

Typed various Legal Documents to dictation.

Notarized and witnessed various legal

documents/proceedings.

Prepared Property Closing documents.

Ran various errands: (Post Office, Bank, and Court

House).

Filing

Education Georgia Military College, Milledgeville, GA

3/01-6/04

Associates of Science Degree in Education

.

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